Bluebird Care Aylesbury

2nd Floor, Brooke House, Market Square, Aylesbury HP20 1SN
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9.7 26 Reviews
  • Bluebird Care Aylesbury, Aylesbury
Bluebird Care (Aylesbury) is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. They offer a full range of care services ranging from a 15-minute visit through to full Live-in care, where a suitably matched care assistant lives in the customer’s home. As with all of Bluebird Care’s packages, the Live-in care service is completely personalised to individual customers and provides the ultimate in safety and protection.   

With kindness and compassion, their highly trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £35

Double charge on bank holidays

These prices are only a guideline, please contact Bluebird Care Aylesbury to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • George Morris (Manager)

Bluebird Care Aylesbury Reviews (26)

Total of 26, showing 21-26
9.7

Bluebird Care Aylesbury has a Review Score of 9.7 (9.738) out of 10, based on 18 reviews in the last 2 years. Over all time Bluebird Care Aylesbury has 26 reviews.

Overall Experience

  • 19
  • 6
  • 1
  • 0
  • 0

Date Published

26
4
10
18
8

Review from A A (Client) assisted by family/friend published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was pleasantly surprised by the respect that all the staff gave me from the first day I employed them. Usually, they keep to the timetable but occasionally staff have been late to cover sickness of a fell staff member. They usually are able to cook the food but on occasion, I have directed them to
us the over or microwave usually the staff member has been very helpful even when I needed a check on my approved Covid cover.
They have been very helpful regarding tests for Covid, I was pleasantly reassured how the staff waited for my test and reported the result to the management.

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Review from C K (Daughter of Client) published on 8 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent communication from the office. Excellent care from the staff.

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Review from Anita (Daughter-in-law of Client) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Bluebird provided personal care to my mother in law for 5 years. They also carried out chaperoned outings when her son and I were on holiday. The care management team were extremely dedicated to providing a very good service and the team of carers attending my mother-in-law carried out their duties
to a good standard and were vigilant in noticing any problems regarding her health and reporting back to the office who always took the appropriate action to remedy the problem. I am quite confident that the care provided to my mother-in-law helped her to be able to live independently until she had to go into a care home at 101 years old. A big thank you to all at Bluebird.

Reply from Paul Jones, Care Manager at Bluebird Care Aylesbury

Thanks very much for your kind words, it was a pleasure to care for your mother-in-law and we wish her all the best in her new home.

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Review from Dorothy C (Wife of Client) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were extremely helpful and fulfilled my request for overnight care at short notice. The overnight carer was efficient, empathetic and friendly, and treated my husband with care and concern. I was very happy with the service provided and wouldn't hesitate to use Bluebird again.

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Review from Norma A (Daughter of Client) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate the Bluebird Care team highly enough. They have been caring for my 98-year-old father since April 2019. He has early-stage Alzheimer's and other health issues. I have complete faith and peace of mind that my father is in good hands. He also enjoys the visits. His morning visits include
making sure he is up, washed, dressed, breakfast is prepared and medication taken. They always have time for a quick chat. The evening visits ensure he has a hot meal and he takes his medication. Dishes are washed, bedding changed, putting the rubbish bins out. If the carers have any concerns they contact the management who are quick to contact me straight away. The team are always on time and are professional and show care and empathy towards my father who is a tad eccentric and has always been very independent.

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Review from S P (Client) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a stroke survivor, I have been very pleased with the care I have been given during the past four years. My care plan is regularly updated and my needs are met. I receive a weekly schedule which informs me about sich carer will be coming and the time they will come. I am always informed about any
changes which need to be made.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Bluebird Care Aylesbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Bluebird Care Aylesbury is calculated as follows: ( (83 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Aylesbury is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

Meet the Team (3)

Sammie

Sammie Macknight

Job Title: Care Manager

Joined: 2015

I have worked specifically in Domiciliary Care for over 13 years and have gained a great passion for my career in care, and making a difference in people’s lives where I can.


Over my time with Bluebird Care since 2015, I have taken on many roles from Care Worker to Supervisor, Care Coordinator and now Care Manager.


This gives me great knowledge, experience and understanding of each integral part of maintaining safe, effective person-centred care for each of our customers. I always ensure I take time to get to know each customer we care for and their needs, and I will always aim to go above and beyond to provide the highest standard of care.

Emily

Emily Keeler

Job Title: Care Supervisor

Joined: 2023

Emily has over five years of experience in domiciliary care, holding various positions, including Care Assistant, Care Coordinator and Care Supervisor. Emily's extensive experience in these roles has enabled her to develop a deep understanding of the care sector, and she has gained a reputation for being a reliable and compassionate care professional. Emily is one of our experienced Care Supervisors and she focuses on maintaining the safety and happiness of all our staff and supporting our customers, ensuring they are safe and well cared for.


Emily is working hard towards her NVQ Level 5 in Health and Social Care. This qualification is a testament to her commitment to improving her skills and knowledge, and it will enable her to provide even better efficiency within her role. Emily's passion for her work and dedication to her clients make her a valuable care team member.

Emma

Emma Gray

Job Title: Care Coordinator

Joined: 2024

Emma originally worked as a payroll manager for several years before joining the health and social care industry as a care assistant in 2013 supporting customers health, safety and well-being.


In her time she has gained a wealth of knowledge and experience working with younger/older adults as-well as adults with mental health and learning disabilities. Through dedication and hard work, she progressed through various roles within the industry before becoming a care coordinator. She is also a qualified moving and handling ‘train the trainer’ and now working towards her diploma/NVQ level 5 in care management.


Her primary role as a care coordinator is to ensure we deliver high quality care with correct allocation of staff and supporting customers to continue to live independently at home.


Emma is very enthusiastic about arts and crafts, baking and have a huge passion for crochet and charity work.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Aylesbury to verify any information. View our terms and conditions. Bluebird Care Aylesbury has an Enhanced Service - more info.