Homecare Matters

Homecare Matters have been absolutely fantastic with the support they have given my mother and her extended family. Their dedication, empathy and commitment have been outstanding, we cannot praise them highly enough they always go above and beyond.

Homecare Matters have taken care of our mother as if she were one of their own. The staff treat her with dignity and respect even when she is at her most difficult. They go above and beyond in the tasks they carry out in her home and when they take her for her weekly visit to the centre. The manager is in constant touch by both email and text with any developments, concerns or suggestions we can implement to improve quality of life. I cannot praise them highly enough.

Carers attending daily to Mother-in-Law's home, these Angels have restored 'her will to live', we can't thank them enough. Carers are always patient, polite, have excellent listening skills, always arrive with a friendly approach, patient and 'wearing their best smile for the client', their skills are to be applauded, and have on one recent occasion 'made the Queen of our family's day', the carer soaked her feet. I received a couple of phone calls only when carers were 'new' on checking a couple of things (how nice). I have delivered a few plastic items for recycling as they use a lot for crafts in their Day Care Centre, and accepted a quick coffee, all staff were busy, calm but friendly, all Day Care clients were given attention and choices, what a lovely friendly atmosphere. Outside the premises I saw lovely raised border beds used by the clients for planting and crafts. On behalf of family, can't thank you enough, one happy Mother-in-law, she loves her carers.

Thank you.

The carers look after my mum with kindness and care. They are always concerned for her health and make sure to.keep me informed of any issues. I would recommend them to anyone looking for kind and hardworking carers.

It is my first experience of a care provider and I am extremely impressed.

Would definitely recommend the company to others.

Homecare Matters are the complete care service, my mother had Homecare look after her for 10 years before she moved to a nursing home. All the girls that made the calls gave her fantastic care and attention and nothing was too much trouble. Going above and beyond, also girls in the office are very professional and always on the end of the phone day and night if you have a problem. I have and will recommend it to anyone that needs this service. Many thanks.

I think the care I receive is first class. The care and compassion from the office down to every carer that has come to help me they do an outstanding job, cannot criticise anything or complain about anything past or present. Very happy.

The carers of Homecare Matters are very good they are very friendly they always say good morning or evening when they arrive. I would recommend Homecare Matters to anyone my mum starts to cry if they are a little bit late.

Top class company with outstanding staff.

Homecare Matters, their name sums up exactly what the company is all about. Their Service users care matters to the company and all their staff. Very reliable and always ensuring my parents were cared for with kindness and love. My father has Parkinson’s, every day is difficult. On occasion when he had needed to use the toilet, and couldn’t manage, he would call the management team, somebody would arrive promptly and help my dad with his needs, Going the extra mile. All the girls were so pleasant, efficient and my parents who had been used to their privacy and were finding it difficult to adapt to having different people coming to their home actually looked forward to the girls arriving. Seeing them as their friends. Always kept them clean and attended to their every need. I highly recommend Homecare Matters to any one considering care for family members. Thank you to the manager and all her staff.

Where do I start? The manager and ALL of her amazing staff go above and beyond not just supporting the “service user” but their families too. I can’t recommend this little gem of a place highly enough. From the moment you step through the door you can genuinely tell that the staff enjoy working there and care for everyone with dignity and compassion. Although my husband who is late stage Dementia is in full time care he had many, many happy times there and would delight at the little trinkets he painted/made during his sessions. I know that Homecare Matters will go from strength to strength and if “God forbid” I need support in years to come I pray I can go there.

The whole team have enable my Mother to stay in her own home by providing great care. She attends the day centre which offers us as a family peace of mind. We cannot thank the whole team enough for their continued hard work. The management team are also quick to react to any worrying issues with my mother and bring it to my attention.

Homecare Matters looked after my dad for five years after he had a major stroke, all the girls are really caring and go above and beyond and did an amazing job looking after dad. He loved all the cares, they helped me keep him at home were he wanted to be for the longest possible time before he went into a care home.

Homecare Matters is truly a wonderful team - and I would recommend them to anyone.

I also liked the ways they would interact with mum and the other patients at the day centre.

Homecare Matters provided a professional, vital service to my mother in law at a very difficult time. They compassionately fulfilled her needs in a caring and dignified manner. She was certainly very grateful for the care they provided.

A big thank you Homecare Matters.

The staff go in to dad twice a week. They always make him laugh. They treat him very well. Never intimidating him always having a good banter. This is what he needs, someone treating him as a man respectively.