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Bluebird Care Chiltern & Dacorum

Unit 34, The Metro Centre, Dwight Road, Watford, Hertfordshire WD18 9SB
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I am extremely pleased with the level of care the Bluebird provide.L H(Client / Service User)
Bluebird Care Chiltern & Dacorum, Watford
Service from my carer is excellent.Geoffrey H(Client / Service User)
Bluebird Care Chiltern & Dacorum, Watford
Excellent care and service for my wife. The best agency that I have used.Charles H(Husband of Client/Service User)
Bluebird Care Chiltern & Dacorum, Watford

Bluebird Care Chiltern and Dacorum provides high-quality home care services designed to support individuals in maintaining independence and comfort within their own homes. The team delivers personalised care tailored to each person’s needs, preferences, and routines, ensuring dignity and respect remain at the heart of every interaction.

Their services range from companionship and daily living support to more complex care requirements, all delivered by trained and compassionate care professionals. Bluebird Care...  

Care Provided by Bluebird Care Chiltern & Dacorum

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting Care£35.70 - £35.70N/A
Weekly Live-in Care£1,600 - £1,600N/A

Subject to assessment, please contact the office for more information.

Contact Bluebird Care Chiltern & Dacorum to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Dawn Forey(Manager)

Bluebird Care Chiltern & Dacorum Reviews (30)

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9.8

Bluebird Care Chiltern & Dacorum has a Review Score of 9.8 (9.758) out of 10, based on 12 reviews in the last 2 years. Over all time Bluebird Care Chiltern & Dacorum has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Paul J (Son of Client) published on 30 July 2026 Submitted via Website
Overall Experience
Bluebird care has been fantastic over the last 5 years, first looking after my father and recently looking after my mother.

The visiting carers offer a personal touch not just care but company too and the help and support from the office has been a real help when dealing with doctors and social care.

Reply from Jocelyn Pinphetkun, Business Developer and Marketing Assistant at Bluebird Care Chiltern & Dacorum

Thank you for your kind words. We're so pleased to hear that you and your family have been happy with the care and support provided by our wonderful carers and office team. Many thanks, Jocelyn and team

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Review from S H (Daughter of Client) published on 13 July 2026 Submitted via Website
Overall Experience

Dad is very happy with his carer who is extremely kind, respectful and reliable . The office team are also excellent and easy to contact . Everyone we have encountered have been first rate. Thank you.

Reply from Jocelyn Pinphetkun, Business Developer and Marketing Assistant at Bluebird Care Chiltern & Dacorum

Thank you for taking the time to provide these kind comments. We are pleased to hear that you are happy with the care provided to your Dad. Many thanks, Jocelyn and the Chiltern and Dacorum team.

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Review from G B (Son of Client) published on 23 June 2026 Submitted via Website
Overall Experience
Bluebird have been providing care for my Mum & Dad for the last 8 months following a recommendation from a friend of mine who used them for his mother's care.
The decision has proved to be a fantastic choice. The visiting carers are so kind and professional and the back up from the office staff keeps me fully updated with any changes in their needs.

Thank you

Reply from Bluebird Care, Reviewer at Bluebird Care Chiltern & Dacorum

Thank you for your kind words. We're so pleased to hear that you and your family have been happy with the care and support provided by our wonderful carers and office team. Many thanks, Jocelyn and team

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Review from Geoffrey H (Client / Service User) published on 17 March 2026 Submitted via Postal Card
Overall Experience

Service from my carer is excellent.

Reply from Jocelyn Pinphetkun, Business Developer and Marketing Assistant at Bluebird Care Chiltern & Dacorum

Thank you very much for your kind words. We will pass this along to the team. Many thanks, Jocelyn

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Review from Peter M (Husband of Client) published on 17 March 2026 Submitted via Website
Overall Experience

Both day and night carers have been helpful and considerate. We have always had. Both day and night cover but there has been some uncertainty on who will arrive for the night cover. It would be helpful if you could achieve more stability on this and provide us with a regular weekly schedule.

Reply from Jocelyn Pinphetkun, Business Developer and Marketing Assistant at Bluebird Care Chiltern & Dacorum

Thank you for your kind feedback about our carers, and we appreciate your comments about night cover; we will work towards providing greater consistency and a clearer weekly schedule where possible. Many thanks, Jocelyn

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Review from Jenny B (Wife of Client) published on 9 March 2026 Submitted via Website
Overall Experience

My husband and I are happy with all the care that he is receiving from the Blue Bird Care team. All the carers are compassionate, reliable and professional. They treat my husband with respect and dignity which helps to make him feel happier and more secure. It is easy to get in touch with the team in the office which is very reassuring.

Reply from Dawn Forey, Manager at Bluebird Care Chiltern & Dacorum

Thank you for taking the time to provide these kind comments- we will pass it along to our care team! Many thanks, Dawn.

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Review from L H (Client / Service User) published on 27 August 2025 Submitted via Postal Card
Overall Experience

I am extremely pleased with the level of care the Bluebird provide. Its carers are of excellent character. They are attentive, caring & punctual.

Reply from Jocelyn Pinphetkun, Business Developer and Marketing Assistant at Bluebird Care Chiltern & Dacorum

Thank you for taking the time to provide these kind comments. We are pleased to hear that you are happy with the care provided. Many thanks, Jocelyn.

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Review from Kay H (Wife of Client) published on 13 May 2025 Submitted via Website
Overall Experience

Excellent service from kind and friendly carers. Also very good back up and service from the team in the office. Easy to get in touch. Such a relief to have the reassurance the care team providing good attention and thoughtfulness

Reply from Dawn Forey, Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments, we are pleased you were happy with the service received. Kind Regards.

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Review from Carol K (Daughter of Client) published on 21 February 2025 Submitted via Website
Overall Experience

Bluebird has been looking after my dad for 9 months and were especially supportive switching to care for my mum when dad went into hospital for a short period. Then more recently when dad returned home but mum (his main carer) went into hospital. The team always kept us aware of the visit schedule, with the same key carers at each visit, were prompt, very caring and always listened to what my parents needed.

Reply from Dawn Forey, Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments, we are pleased you were happy with the service received. Kind Regards.

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Review from Keeley W (Daughter of Client) published on 14 January 2025 Submitted via Website
Overall Experience
Excellent! Office staff are amazing, go above and beyond for my dad and us, the family, very supportive, excellent communication really couldn't ask for better.
Carers are amazing, very patient, always make sure Dad is ok and has everything he needs before leaving, will always do as much as they can with times allocated.

I would recommend this care company, it certainly is one of the best I've known.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for taking the time to provide these kind comments. We are pleased to hear that you are happy with the care provided to your father. Many thanks, Hayley.

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Review from S H (Son of Client) published on 13 January 2025 Submitted via Website
Overall Experience
Both carers were excellent supporting my Dad with toilet, dressing and washing when he came up to stay over Christmas.
Both arrived slightly early and both were caring and considerate.
Very happy.
One member of staff in particular deserves a mention as well as she arranged it all on very short notice.

Thanks to you all.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments, we are pleased you were happy with the care provided. Best wishes, Hayley.

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Review from Beth V (Granddaughter of Client) published on 16 October 2024 Submitted via Website
Overall Experience
Would highly recommend Bluebird Care. They have been looking after my nan for the last 10 months and they genuinely care about people and go above and beyond.
From the first contact I've had with Bluebird, I've felt like my nan has been cared for incredibly. Everyone who I've spoken to from the carers, management team, out of hours, everyone has been helpful, supportive, friendly and efficient. Nothing is ever too much trouble.

Everyone at Bluebird is kind, caring and compassionate and my nan felt understood and respected throughout. It has been a huge relief for me to know that nan was being looked after by such amazing, caring and understanding people. I really appreciate everything they did and I can't thank them enough.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments. We are pleased that you were happy with the service received. Kind regards, Hayley.

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Review from Charles H (Husband of Client) published on 17 May 2024 Submitted via Postal Card
Overall Experience

Excellent care and service for my wife. The best agency that I have used.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments, we are pleased you are happy with the service. Many thanks, Hayley.

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Review from Laura S (Daughter of Client) published on 2 May 2024 Submitted via Website
Overall Experience

My mum has used Bluebird Care for convalescence after her operation. One member of staff was so kind, caring and compassionate on our first meeting that I knew this was the right option. Mum had two or three different carers over the last two months and they were all incredibly professional, kind, considerate and friendly. She is now back on her feet and no longer needs the support from Bluebird but we wouldn’t hesitate to use them again. Thanks to the team, absolute angels.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments, we are very pleased to hear you are happy with Bluebird Care.

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Review from S P (Daughter of Client) published on 13 March 2024 Submitted via Postal Card
Overall Experience

Used BB care over last 4 years and they have always been excellent. Highly professional, helpful and the carers are friendly and genuinely do care above and beyond for their clients. No hesitation whatsoever in recommending them.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind feedback and for taking the time to complete this review, we will pass your comments over to the team. We are very pleased to hear you are happy with Bluebird Care.

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Review from Nanette S (Daughter of Client) published on 12 March 2024 Submitted via Postal Card
Overall Experience

My mother receives exemplary care from her Bluebird carers who treat her with the utmost respect and dignity. Special mention must go to one member of staff in particular who always gives 110%.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

thank you for your kind comments and for taking the time to complete this review. We value all feedback and will pass this onto the team.

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Review from P C (Client / Service User) published on 11 March 2024 Submitted via Postal Card
Overall Experience
Very satisfied with all the care given.

Always willing to do what is necessary and provide a little company which is appreciated.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you very much for your kind comments and for taking the time to complete the review.

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Review from N F (Son of Client) published on 11 March 2024 Submitted via Website
Overall Experience

Bluebird carers have been looking after my mother and my father for quite a few months, they are polite, helpful and their customer service skills are excellent. The office staff are extremely helpful and will always give advice and help when needed. I cannot imagine life without them and I would recommend them to anyone who needs help with their elderly parents. Absolutely great service.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments and for taking the time to complete this review. We are pleased to hear you are happy with Bluebird Care.

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Review from W B (Client / Service User) published on 8 March 2024 Submitted via Postal Card
Overall Experience

On time, helpful and professional.

Reply from Hayley Plaster, Care Manager at Bluebird Care Chiltern & Dacorum

Thank you for your kind comments and for taking the time to complete the review.

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Review from Annie L (Wife of Client) published on 15 December 2022 Submitted via Postal Card
Overall Experience

We have found Bluebird Care extremely good, friendly caring service.

Reply from Kelly Green, Manager at Bluebird Care Chiltern & Dacorum

Thank you for taking the time to respond we are pleased you have been happy Bluebird Care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Bluebird Care Chiltern & Dacorum.

Awards / Recognitions (3)

  • 29 May 2026Recipient: Bluebird Care
  • 31 May 2023Recipient: Bluebird Care
  • 31 Mar 2022Recipient: Bluebird Care

Accreditations

There are no accreditations posted yet for Bluebird Care Chiltern & Dacorum.

Meet the Team (5)

Dawn Forey
Dawn ForeyJob Title:Care ManagerJoined: 2010

I started my journey with Bluebird Care in 2010 as a Care Supervisor, later becoming a Care Coordinator and then Office & Finance Manager. Now serving as Care Manager for Watford & Three Rivers and Chiltern & Dacorum, I’m passionate about providing high-quality, personalised care that helps people live independently, safely, and comfortably in their own homes.

Andrea Forshaw
Andrea ForshawJob Title:Recruitment and Training AdministratorJoined: 2022

I joined Bluebird Care in June 2022 with a background in banking, finance, and 17 years in education and care. As a qualified Nursery Nurse, I supported children with complex needs. Now, I recruit and support carers, passionate about helping them thrive and proud to be part of a team making a real community impact.

Becky Hennessy
Becky HennessyJob Title:Care SupervisorJoined: 2017

I joined Bluebird Care in 2017 as a care worker and found my passion in homecare. After five years, I became a Care Supervisor. I support customers and guide our care team. I hold Level 2 and 3 NVQs and enjoy swimming with my son and family time.

Bintou Ceesay
Bintou CeesayJob Title:Care SupervisorJoined: 2025

I joined Bluebird Care in 2025 as a Care Supervisor for Chiltern and Dacorum. I have a Bachelor’s Degree in Computer Science and a Level 4 Diploma in Health and Social Care. I started as a Peer Health Educator in 2016, and since then, I have found my passion in working in healthcare. I am passionate about making a positive impact on people’s lives. I love to make people happy and help in any way I can. I’m all about listening, offering guidance and being there for someone when they need it.

Jackie Kendall
Jackie KendallJob Title:Live-in SupportJoined: 2010

I joined Bluebird Care in May 2010 as a Care Coordinator, bringing over 35 years’ experience in home care and advanced dementia support. From recruitment to coordination, I helped build our foundation. Over time, I’ve held various roles and now lead our Live-In Care service, ensuring high standards and driving its continued growth through experience and dedication.

Frequently Asked Questions about Bluebird Care Chiltern & Dacorum

How many Carers does Bluebird Care Chiltern & Dacorum employ?

Bluebird Care Chiltern & Dacorum employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Chiltern & Dacorum to verify any information. View our terms and conditions. Bluebird Care Chiltern & Dacorum has an Enhanced Service -more info.