Bluebird Care Chiltern & Dacorum

Unit 34, The Metro Centre, Dwight Road, Watford WD18 9SB
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9.9 24 Reviews
  • Bluebird Care Chiltern & Dacorum, Watford
Bluebird Care Chiltern & Dacorum offer a range of care from 30 minute checks to 24 hour live in care.

Their staff are highly experienced and are able to care for people with dementia, as well as those with physical disabilities.

They offer compassionate care that is tailored to the individual, enabling them to stay living in their own homes and retain their independence.
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Care Provided by Bluebird Care Chiltern & Dacorum

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £26
  • Weekly Live-in Care Fees: £1500 – £1600

Based on assessment, please contact the office for more information.

These prices are only a guideline, please contact Bluebird Care Chiltern & Dacorum to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Dawn Forey (Manager)

Bluebird Care Chiltern & Dacorum Reviews (24)

9.9

Bluebird Care Chiltern & Dacorum has a Review Score of 9.9 (9.857) out of 10, based on 13 reviews in the last 2 years.
Over all time Bluebird Care Chiltern & Dacorum has 24 reviews.

Overall Experience
  • 19
  • 5
  • 0
  • 0
  • 0
Date Published
  • 24
  • 2
  • 6
  • 13
  • 11
Reviewer Connection to Bluebird Care Chiltern & Dacorum
  • 8
  • 7
  • 3
  • 3
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Ian J (Client) published on 20 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, a brilliant service. All the girls I have dealt with have been polite and friendly always making me smile which is good for someone with my conditions. Totally professional with what the staff do I wouldn't hesitate to recommend them.
Reply from Fiona Murphy, Director at Bluebird Care Chiltern & Dacorum

Thank you for your kind words, the staff really appreciate this.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Madeleine F (Client) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been receiving care from Bluebird Care for over seven years since I had rods inserted in my back to straighten out my Scoliosis. I find them all very professional and very cheerful when they make their daily visits to me.
They help me with personal care - showering and getting dressed. I do
the things I can do, and the carer helps with the things I can't do, like washing and drying my lower legs and feet and washing and drying the middle of my back. They then help me to dress; assisting again with the lower part of my body with underwear, trousers, socks and shoes. I am then set up for the day.
I would readily recommend Bluebird Care. The carers are very reliable, well-trained and always bright and pleasant. The management has my respect because they have all been my carer at some point over the years and fully understand what is needed.
Reply from Fiona Murphy, Director at Bluebird Care Chiltern & Dacorum

Thank you so much for taking the time to write such a lovely review, this is much appreciated by us all.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N H (Client) published on 22 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a delight to welcome a member of your team when she arrives to assist me. No problem is too bothersome and all assistance is willingly and completely carried out, plus always time for a friendly chat before she leaves - and yes I do have my lifeline on!
Many thanks for all your help and
consideration.
Reply from Fiona Murphy, Director at Bluebird Care Chiltern & Dacorum

Thank you for your lovely response, we really appreciate it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E P (Wife of Client) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been using Bluebird Care for six months now and overall I can say every carer has been 100% brilliant. All the carers show great concern and are very professional towards caring for my husband. I would recommend Bluebird Services to anyone in need of care and support at home.
Reply from Fiona Murphy, Director at Bluebird Care Chiltern & Dacorum

Many thanks for taking the time to write this lovely review, we really appreciate it. We are delighted you are happy with the care we are providing and as always will feed this back to our Care workers.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Bluebird Care Chiltern & Dacorum is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Bluebird Care Chiltern & Dacorum is calculated as follows: ( (68 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 77 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Chiltern & Dacorum is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (6)

Dawn

Dawn Forey

Job Title: Care Manager Joined: 2010

I started my journey with Bluebird Care in 2010 as a Care Supervisor, later becoming a Care Coordinator and then Office & Finance Manager. Now serving as Care Manager for Watford & Three Rivers and Chiltern & Dacorum, I’m passionate about providing high-quality, personalised care that helps people live independently, safely, and comfortably in their own homes.

Andrea

Andrea Forshaw

Job Title: Recruitment and Training Administrator Joined: 2022

I joined Bluebird Care in June 2022 with a background in banking, finance, and 17 years in education and care. As a qualified Nursery Nurse, I supported children with complex needs. Now, I recruit and support carers, passionate about helping them thrive and proud to be part of a team making a real community impact.

Jodie

Jodie Stanley

Job Title: Care Coordinator Joined: 2019

I joined Bluebird Care in 2019 as a Care Assistant, later supporting staff and families through the on-call team. In 2023, I became a Care Supervisor and quickly advanced to Care Coordinator. By 2025, I will have qualified as a Medication Trainer, ensuring staff handle medication safely and confidently. Outside of work, I love spending time with my children.

Becky

Becky Hennessy

Job Title: Care Supervisor Joined: 2017

I joined Bluebird Care in 2017 as a care worker and found my passion in homecare. After five years, I became a Care Supervisor. I support customers and guide our care team. I hold Level 2 and 3 NVQs and enjoy swimming with my son and family time.

Jackie

Jackie Kendall

Job Title: Live-in Support Joined: 2010

I joined Bluebird Care in May 2010 as a Care Coordinator, bringing over 35 years’ experience in home care and advanced dementia support. From recruitment to coordination, I helped build our foundation. Over time, I’ve held various roles and now lead our Live-In Care service, ensuring high standards and driving its continued growth through experience and dedication.

Jocelyn

Jocelyn Pinphetkun

Job Title: Business development and Marketing assistant Joined: 2025

I joined Bluebird Care in July 2025 as a Business Developer and Marketing Assistant, combining care experience with business insight. Having experience in 2014 as a Domiciliary Care Worker, I’ve since gained marketing experience and I am currently studying a Bachelor's degree in Business Management. I’m proud to support Bluebird’s growth and meaningful impact.

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