What Type of Services does Bluebird Care Milton Keynes offer?

Bluebird Care Milton Keynes offers Home Care.

How many Carers does Bluebird Care Milton Keynes employ?

Bluebird Care Milton Keynes employs 56 carers.

Bluebird Care Milton Keynes, Suite 1, Interchange Business Centre, Howard Way, Milton Keynes, Buckinghamshire MK16 9PY

Review from K H (Daughter of Client) published on 1 August 2025
Submitted via Website • Report

Overall Experience

It was my first time leaving my Mum with Carers and I felt so at ease. The peace of mind was priceless. The team at Bluebird made everything so straight forward for Mum and I. Mum had such great care for the 7 days whilst I was away and I will certainly contact Bluebird again.

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Review from Katherine W (Client) published on 28 July 2025
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Overall Experience

I have been delighted with the help received from Bluebird Care. Without exception the carers who came were lovely. They were helpful, cheerful and happy to do what was asked of them.
At the initial meeting all the information I needed was explained. Arrangements were very flexible and easily changed.

It was good to be able to speak with a real person each time I needed to phone. I was kept informed in good time of who the carers would be and the time at which they would come.
Our daughters arranged the care for my husband and myself while I was in hospital. I was my husband's carer and it was not known how much I would be able to do when I returned home. As it happened I was able to do more than expected and so we only had Bluebird about two months. I would not hesitate to ask for help from them again in the future if necessary.

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Review from Cathy G (Daughter of Client) published on 1 July 2025
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Overall Experience

Bluebird Care have been an absolute lifeline for me. They support my mum, who has Alzheimer's, by picking her up and taking her to a local club, sometimes out shopping, and bringing her home again. The service is wonderfully friendly and non-clinical - my mum doesn't even realise she's being cared for,

which is perfect for her dignity and independence.
Her carer is consistently patient, kind, and professional. It's clear she genuinely enjoys spending time with my mum, and that warmth makes all the difference. From the very first assessment through to the ongoing care, everything has been smooth, reassuring, and straightforward. I feel so supported and confident knowing my mum is in such good hands. I am just about to add some more care the the package already in place and will increase the care as time goes on. Thank you, Bluebird Care - you've given me peace of mind and made a real difference to our lives.
Special shout-out to two members of staff!

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Review from S F (Daughter of Client) published on 13 May 2025
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Overall Experience

Mum has morning calls to help with personal care and really looks forward to her carer turning up. When Mum sees her arrive she waves her hands and has a big smile on her face.
Her carer brings warmth and kindness, along with a big heart full of happiness when she cares for my Mum. We are truly grateful

as it gives me a little reprieve and ensures Mum's needs are fully met.
We also benefit from the live-in carer package a few times a year, which is wonderful. As a family we get to spend time together and have some respite whilst Mum has a break from us! Mum is thoroughly spoilt with the attention she receives from two staff members in particular.
When we first contacted Bluebird Care we received clear communication and details on what they could offer. We have always felt listened to and our situation and the needs of the family understood. Another staff member is approachable and always returns messages. The care has always been provided regardless of sick leave and annual leave.
We would recommend Bluebird care.

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Review from Judith H (Daughter of Client) published on 7 March 2025
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Overall Experience

I was in the dark regarding the care system, which was new to me, when it came to choosing a care company to meet my dad's needs. He came to live with us after being a resident in a care home for seven months but I was unable to provide personal care on my own. Following an initial meeting with the

supervisor and my dad, I went ahead and booked Bluebird Care. The whole team of carers who visit are amazing and I have every confidence in them. Nothing is too much trouble, arrive with a smile on their face and a cheery "Good morning". They make sure dad is comfortable before they leave. I have also used their 'sit in service' on a couple of occasions, whilst attending my own appointments. It is comforting to know that dad is being looked after and I can concentrate on myself for a while.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you for taking the time to leave this great review. I am so pleased that we have been able to help and that your Dad has been supported so well by our care team.

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Review from T T (Daughter of Client) published on 27 February 2025
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Overall Experience

Bluebird Care Milton Keynes are first class. I have nothing but praise for the care providers and contact with the office staff. From first contact to date, Bluebird have been totally professional and nothing is too much trouble. I have no hesitation in recommending Bluebird Care Milton Keynes.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for this wonderful review. I am delighted that you are so pleased with the service provided.

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Review from Alix H (Daughter of Client) published on 5 August 2024
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Overall Experience

The team have been highly responsive to our changing care needs and has managed to make additional visits on all the occasions I have requested them, including to and from hospital appointments. As the sole family carer for my mother, this has been extremely valuable. My mother finds the Bluebird carers

very reassuring and kind. On the few occasions when I have had cause to comment on little lapses these have been dealt with immediately. Communication with the team is very good indeed.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you for taking the time to leave us a review. It's great to hear that you have been so happy with the service and communication with the team. Many Thanks

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Review from L H (Daughter of Client) published on 22 July 2024
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Overall Experience

The Bluebird Team has been supportive when helping my Dad with personal care, and have taken the time to get to know him and his ways. Everyone who has supported Dad has shown patience and respect, and it's reassuring to know he's in safe hands.

Reply from Catherine Slater, Assistant Director at Bluebird Care Milton Keynes

Thank you for your kind words. We really enjoy looking after your dad.

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Review from C B (Daughter of Client) published on 22 July 2024
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Overall Experience

Amazing service and attention to detail from the first meeting with one of the staff through to the ongoing care from the team.
Gives me such peace of mind knowing he is so well cared for would highly recommend.
They think for themselves and go above and beyond and are really caring.

Reply from Catherine Slater, Assistant Director at Bluebird Care Milton Keynes

Thank you so much for your kind words. I am so happy you are happy with our team. We really enjoy taking care of your dad.

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Review from Christina M (Wife of Client) published on 11 July 2024
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Overall Experience

The team of carers came to assist my husband (who has Alzheimer's and Parkinson's) and myself (after a total hip replacement op), from 15th June 2024. They have been a fantastic team of Carers who have shown so much care, compassion and friendliness to us both. They have been such a help to my husband

who enjoys walking with our daughter's dog. Nothing was too much trouble for them. Thank you very much. Would recommend Bluebird Carers to anyone who needs help.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for taking the time to leave this review. I am so glad to hear that the carers have done such a great job for you both.

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Review from S G (Daughter of Client) published on 2 July 2024
Submitted via Website • Report

Overall Experience

Bluebird Care provide friendly, professional care and support. They are flexible in the tasks they undertake and in adjusting visit times to suit the client. We would certainly recommend them as a care agency.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for this great review. I am delighted that you are happy with the service we have provided.

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Review from Sue S (Daughter of Client) published on 29 April 2024
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Overall Experience

We have been so impressed with the care provided to our elderly parents by Bluebird Care over the last two years since Mum and Dad moved to a care village and have needed between two and four calls a day to address their needs, including Alzheimer's. The carers administer medications and carry out personal

care and domestic tasks with compassion and patience. We are also so impressed with the management at Bluebird Care: the supervisor liaises closely with me and my sister ensuring we are aware immediately of any issues of concern and she works with us to resolve them quickly and effectively. She ‘knows’ our parents and has made such efforts to get to know and work with us. This is so crucial when you are relying on others to provide critical daily care to your parents without which they could not live independently in a care village in their own home in their late 80s. We cannot praise the supervisor enough for facilitating this and giving us the confidence to rely on her and her team to support our parents.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Milton Keynes

Thank you so much for leaving such a positive and detailed review. I am delighted to hear that you are happy with the care your parents have received and with how you have been supported by our supervisor. Many thanks.

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Review from Dawn R (Sister of Client) published on 22 March 2024
Submitted via Website • Report

Overall Experience

I am so impressed with their care and service, anything I ask they carry out. My sister's illness develops rapidly and her care needs increase but these are always met without any complaint by all the carers. They are a friendly team and really care about their patients. If things take a little more

time than is allocated the carers go above and beyond to meet my sister's needs. Their supervisors get back to you almost immediately and I am always aware when they are coming with a weekly schedule sent to me and the visibility of online whenever I need it.
The previous carers she had had case to complain regularly but I can rest easy with Bluebird and do not have any further stress about whether they will visit or not. Thank you Bluebird I am more than happy with your service and would recommend them to anyone.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for this lovely review. I am delighted that you are happy with the care provided by Bluebird Care and I will be sure to pass your thanks on to the carers in the team.

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Review from Frances R (Niece of Client) published on 1 February 2024
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Overall Experience

Bluebird were responsive and sensitive and helped my aunt whilst she was recovering from surgery. We are all very grateful. They sat her down and worked within her needs and her budget.
When my aunt recovered and could manage her own personal care again, Bluebird were very flexible and remained supportive.

My aunt was very impressed with all of her carers.
Thank you.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for taking the time to leave us a review. I am delighted that we were able to help support your aunt in her recovery and that she was happy with all of her carers.

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Review from Tessa H (Daughter of Client) published on 7 December 2023
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Overall Experience

Bluebird Care is absolutely amazing and the staff have built up such a good relationship with my mum from day one. All the staff are extremely well trained in their care which has enabled a better quality of life for both my mum and stepdad.

Reply from Catherine Slater, Digital Marketing Manager at Bluebird Care Milton Keynes

Thank you so much for taking the time to leave a review! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!

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Review from Tracy C (Daughter of Client) published on 29 November 2023
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Overall Experience

Bluebird Care has not only supported my mum but has been there for me too. I have felt Mum has always been in safe hands, she has got to look forward to her visits.
The care provided has been friendly and encouraging, always happy to do a crossword with Mum or just sit and chat.
Thank you, Bluebird.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for your kind review. I am delighted that we have been able to help.

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Review from B F (Client) published on 16 October 2023
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Overall Experience

Bluebird kindly and willingly took me on after I had a bad fall causing a proximal humerous fracture of my leading arm, plus huge bruising in other places. I had been let down at the point of discharge from hospital by a care firm who had agreed to come each day from discharge until not needed, so 10/10

for Bluebird coming to my rescue!
I felt particularly lucky as I had continuity of carers, ie in the main, I was sent the same 3/4 girls each week, which makes life a lot easier as one didn’t have to explain everything from scratch each time. The carers were lovely to have about the place and were very willing to do any little job in addition to the personal care, which was the prime reason I needed them.
The staff at the office were brilliant in that there was no fuss if I needed to change a time for hospital visits etc., and the issue was dealt with on the spot. I would have no hesitation in turning to Bluebird again, nor in recommending them to others.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for taking the time to leave this review. I am delighted that you were so happy with the care and support you received from Bluebird Care.

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Review from Julie N (Daughter of Client) published on 9 August 2023
Submitted via Website • Report

Overall Experience

Bluebird carers have been visiting my father at home for more than three years. Knowing they visit and keep an eye on him when I can’t gives me enormous peace of mind. Some of the carers have been coming all that time so know Dad very well, and newer members of the team seem to learn quickly and provide

the same level of care. The administrative team are very responsive and always let me know if there’s a (very rare) problem with a scheduled visit, and have sorted any issues out quickly and professionally. I trust them all hugely and wouldn’t have been able to keep Dad in his own home for so long without them. As his care needs undoubtedly increase I’ll have no hesitation in discussing alternative care plans with them.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for your lovely feedback. We are pleased that you have been so happy with your father's care and will pass your comments on to the team.

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Review from P W (Power of Attorney of Client) published on 9 August 2023
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Overall Experience

It took a lot of research to find the right care company and I'm so glad I chose Bluebird. Nothing is too much trouble for them and my friend has been treated with courtesy and dignity at all times. All my questions and requests are dealt with in a timely manner and I really can't fault the wonderful

service from both the carers and the office staff. My friend is absolutely delighted with all the carers and looks forward to their daily visits so she has someone to chat to. They do her washing, cleaning and food shopping. They get her up each day, dressed, showered or washed and then make breakfast and lunch and if time permits they'll take her out for lunch. As she often says to me, "What would I do without these kind and wonderful people?" At the early stages of her illness my friend made me promise to keep her in her own home and with Bluebird's help I feel really confident that I will be able to keep that promise.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you so much for taking the time to leave this wonderful review. Your kind words are greatly appreciated and we will be sure to pass them on to the staff.

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Review from R H (Daughter-in-law of Client) published on 20 July 2023
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Overall Experience

Bluebird Care, Milton Keynes has some lovely carers with excellent communication skills and my family member really enjoys their visits. These carers take a genuine interest and will let me know if they have any ideas about ways we can improve my family member's quality of life - I really appreciate

this. The office staff are always kind and courteous and do their absolute best to provide consistency in the team of care staff - not an easy task in rural areas.

Reply from Catherine Slater, Director at Bluebird Care Milton Keynes

Thank you very much for your kind review. Your positive feedback means a lot to our team.

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