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Purely Care

The Old Corner Shop, 26 Cromer Road, Norwich NR6 6LZ
Purely Care Logo
Purely Care logo
Purely Care, Norwich
Purely Care, Norwich
Purely Care, Norwich

Purely Care is a home care service based on old-fashioned, family values, carrying out personal care plans that allow clients to feel secure and satisfied within the client's own homes and able to maximise independence.

As well as provision for older people, areas of expertise include end of life, mental health and physical disabilities, Parkinson's, dementia and debilitating illnesses.

Care workers are skilled in practical and personal solutions, with requirements regularly assessed....  

Care Provided by Purely Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £31

Care visits are pricced from £31 oer hour.

The cost for live-in care depends on the complexity and whether for example the individual needs care through the night. Please feel free to call Elaine or Raffy to discuss your personal needs.

The price(s) shown are provided by the agency. Contact Purely Care for full pricing details and T&Cs.

Contact Purely Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Purely Care
  • Private Owned

Person in charge

  • Elaine Grace (Director)

Purely Care Reviews (27)

9.3

Purely Care has a Review Score of 9.3 (9.265) out of 10, based on 9 reviews in the last 2 years. Over all time Purely Care has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from G R (Client / Service User) published on 6 March 2023 Submitted via Postal Card
Overall Experience

My present carer would not be better. Helpful, kind and friendly. My health has improved under her care.

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Review from T M (Wife of Client) published on 15 May 2020 Submitted via Postal Card
Overall Experience

The care provided for my husband and the care received is 100%. Any queries you ring the office, and it is dealt with; they will ring you back. I have had other care agencies, but they are the best. I think they need acknowledgement; it's so easy to criticise and hear bad things, and not enough good.

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Review from R H (Son of Client) published on 15 May 2020 Submitted via Postal Card
Overall Experience

All carers helped Dad in every aspect of his day to day tasks.

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Review from Lilla M (Client / Service User) published on 27 August 2019 Submitted via Postal Card
Overall Experience
I have carers coming morning and evening and they have been pleasant and helpful.

During a review, I requested later evening visits and they have endeavoured to do this when possible, i.e. later than 7pm.

Reply from Elaine Grace, at Purely Care

Thank you for taking the time to provide a review. We are currently trying to recruit more evening staff so we can provide later visits.

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Review from Catherine A (Client / Service User) published on 22 August 2019 Submitted via Postal Card
Overall Experience

I have daily members of Purely Care workforce and they help with tasks I cannot do or find difficult. They also provide someone to provide company as I live alone.

Reply from Elaine Grace, at Purely Care

Thank you kindly for your review. It is lovely to hear the carers are helping you remain independent at home.

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Review from Susan W (Client / Service User) published on 14 June 2018 Submitted via Website
Overall Experience
Purely Care supported me from 16th April - 12th June 2018, 45 mins am and 30 mins pm.
I wasn't always well, but latterly I learned a great deal from the carers, particularly about personal care, and preparing meals.
Mostly the carers had a positive attitude and sometimes did too much for me. All were polite and friendly.
I was sad to say goodbye, but I'm coping so far without a carer.
I would recommend Purely Care to friends and family.
Thank you for your support, I wish you all well and success for the staff, manager and business.

Enjoy the summer. Kind regards.

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Review from Imogen R (Sister of Client) published on 26 January 2017 Submitted via Postal Card
Overall Experience
I have been very impressed by Purely Care so far. Initially an emergency package, the carers could not have done a better job, introducing my brother to a new way of living. Previously cared for my our elderly mother, with just 2 visits a day from a carer, he is now growing in independence and self-confidence is encouraged as he is and supported by his new live-in carers. The carers themselves inspire confidence and trust and have been very flexible and understanding, indeed, as helpful as they could be. It is a relief to know that my brother is in the best of good hands.
I think the contrast of personalities is also good for him.

The office is very helpful and the changeover was well managed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 October 2021
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Purely Care.

Awards / Recognitions (1)

  • Recipient: Purely CareDate: Wednesday 27 Mar 2019

Meet the Team (2)

Elaine Grace Job Title: Registered Manager Joined: 1999
Elaine Grace

Elaine has managed domiciliary care services for more than 23 years. She has experience working with disabled children and adults and elderly people. Elaine completed a degree in Arts and Social Sciences with the Open University and has a level 5 diploma in Leadership and Management for Health and Social Care She is a qualified trainer and a "Dementia Friends Champion".

Raffy Hardy Pearce Job Title: Deputy Manager Joined: 2010
Raffy Hardy Pearce

Raffy is the Deputy Manager. She began working for the company in an admin role in 2010. She went on to work in several different care organisations, gaining various NVQs along the way, including a level 3 in Health and Social Care. After maternity leave, she returned to us as a supervisor. She has since completed a level 4 Management diploma and level 5 Management in Health and Social Care.

Raffy loves to get out in the community meet our clients and catch up with the care workers. She is heavily involved in recruitment and often takes new carers out for their training in the community. She carries out assessments for new clients. This involves talking to the client and their family about what they would like help with and which tasks they can manage themselves. From this information, she creates a person-centred care plan.

She then briefs the care workers and gets the care package started. She keeps in close contact with the client and the carers to make sure everything is running smoothly.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Purely Care to verify any information. View our terms and conditions. Purely Care has an Enhanced Service - more info.