Bluebird Care Lincoln & South Lincolnshire

After my father received neglect and abuse from a previous contracted care provider Rachel and Shannon came to our rescue with the help of our MP .my father is a very complex case managing dementia,cancer and kidney disease. Has to have controlled feeding.the amount of dedication staff at Bluebird have shown to making this package work has been nothing short of a miracle. The carers don't see my father as a task for all his illnesses they see him as a human being and when they enter his room it's like witnessing somebody coming to see there family member. Rachel,Shannon, sam and all the office staff,and the amazing regular carers Gelisa, Violah, Nicoletta, Dannah,Annabelle,,Sandra,Simran, and all the amazing carers that fill in .you have proven that a very poorly man with very complex needs with no capacity can be treated with respect and dignity he deserves we all work as a team to act in my father's best interests I can't thank you all enough for all the effort that goes in daily .

I am so happy with tracy and the team of girls at bluebird. To hey have supported me so much and been like a little family to me. They are all amazing people and such a special unit and every one of them has an amazing personality . I am so lucky and grateful to be part of something so special. Thank you all . To everyone in the office whos answered phone to me and been so patient and kind with me.

Had bluebird care for my mum who was unable to come out of hospital without a care package in place. Rachel the supervisor went and meet mum in hospital and got everything put in place quickly. Carers were friendly and couldn't do even for mum. They would always go above and beyond. Mum would look forward to the ladies coming. Having the carers there make this easy for me as I known she was well looked after.

Thankyou for the help bluebird care

Always helpful when extra requests are needed.

Every one of your wonderful staff were so kind and caring I couldn't have managed without them after a total reverse shoulder replacement. Even though I must have had about 10 different carers they were all excellent. Thankyou so much

I have been satisfied with the care & support I have received for the past 2 years from Bluebird.

Overall care is excellent but on occasion over the weekends, carers arrive very late which can put our son's lunchtime schedule out. Carers are always polite and friendly and interact well with our son and us, as his parents.

I had my hospital appointment brought forward and needed to get care for my husband who is bedridden. I also have a son who has challenging behaviour issues. I looked online and found Bluebird Care. I contacted them and spoke to a lovely lady Who offered to come that afternoon for a preliminary set up visit and to see what our requirements were. This done we were set up on their system. I was very happy with the care they gave my husband and myself whilst I was recovering from my operation and I won't hesitate to approach them again in the future. Each member I've spoken to over the phone has been so cheerful and helpful. Thank you all.

We have been using Bluebird care since December 2024 and from the outset they have been amazing. The support to both myself and my Mum has been outstanding. They are very patient with Mum who can be unpredictable and difficult at times to say the least. I cannot thank the team enough for all they do, especially as I live 3 hours away. I am always advised of any situations that arise and I have peace of mind knowing Mum is in very good hands. I would totally recommend Bluebird as a kind, caring and thoughtful team who do a wonderful job.

All the carers have been fantastic and we really get on. My package has been made specially for me with what I need. The ladies will take me out to do my shopping and we have days out or just go out for lunch or a drink. It gets me out the house and I have the company that I need. The ladies will always help with house jobs that need doing without me even having to ask them. If I need help with paperwork or have any issues they will always do whatever they can to help me get these things sorted. I know I can always speak to the lead supervisor if I need anything updating in my package and she will always make sure that she does what she can do to make sure that I am happy with this. Sometimes my visit times will change significantly and that doesn't really help me when i have made plans for the day as sometimes I attend groups which are at the same time every week. As a whole, I have had a really good experience with bluebird and hopefully continue to do so.

Bluebird Care provided excellent home care to my brother. I always knew who to contact for support and sometimes this was outside normal working hours but one staff member in particular was always there to support our family.

We have been using Bluebird Care since Mum broke her wrist in February. The team leader responded quickly to my initial phone call, came to assess our needs and soon had care in place for us. Mum has two carers in the morning to get her washed, dressed, out of bed and ready for the day. The carers are all very kind and patient.They understand her needs and also her limitations due to her dementia. We like the fact that all the carers are female which we think is appropriate for a very elderly lady needing personal care. All the carers in the small Boston team are efficient, friendly, cheerful and obliging. Today both carers went above and beyond by helping me resolve a tech issue! It would be nice to have a set time each day for visits. I am given the rota for the week but the time each day can vary within a timeframe of an hour+. That together with the cost of the care being quite high are my only niggles. Overall I am pleased with the service and can recommend Bluebird Homecare.

son but none have displayed the commitment of the Bluebird team.

I would definitely recommend bluebird to anyone who needs their service

All carers are professional, polite, engaging, friendly and courteous. Any concerns or problems are dealt with promptly. Communication is very important and have found in our experience with the company it is managed very well. The only negative I can find would be the times of visits sometimes dramatically change. On the whole if it happens I do get notification, I appreciate this is part of the nature of the job and is beyond control. I would definitely recommend Bluebird Care as a very good option.

The Bluebird Care carers who visit me are mostly kind and helpful. Many, especially the more experienced, are observant and use their constructive initiative. However, I do have one carer whose attention wanders - not a danger now, my condition is much improved.

All the carers and supervisors are professional, caring and understanding and treat my father with the utmost respect at all times. I have no doubts at all in recommending Bluebird care for anyone needed help looking after elderly relatives as in our case. I cannot rate them highly enough and thank them all sincerely for all the help and support they give me too. Of course, sometimes there are emergencies and staff illness etc which sometimes cause delays, but that is life and it sometimes happens, nothing is perfect but this service is pretty close.

My husband is bedbound but is determined to regain enough strength to at least shower, use a commode and be in a wheelchair to access our home and garden. Our carers, every one of them, encourage, praise and treat him professionally, kindly and with smiles. He feels better after each visit.

Well disappointed with this company, management organisation is non-existent. Felt it was more about the money than actually the care of clients. Needs work on communication with different staff saying different things to clients feels like everyone doing their own thing and no unity within the ranks. Very dissatisfied and disappointed. This was my last option before other things were put in place. I just felt like I was a pound sign, not a person.