Compassion HomeCare

I have been a client of Compassion HomeCare for less than a year - I can honestly say that I cannot believe how lucky I am that, with the help from my family, we decided to choose this company. I am always greeted with a smile and asked how I am feeling by my carers. I find the management to be very approachable and helpful if I wish to make any changes. In the future I know I am going to need more help, plus more visits per day. However I know that this will be well managed to the satisfaction of us all.

The care services provided by Compassion HomeCare in Orpington are extremely good, both carers and the support team in the office. We have been using them for ten years approximately. My mother enjoys chatting with her carers and they make her laugh (which is great). Apart from daily care visits, I have used Compassion HomeCare for overnights and live-in care for when I am away. It's very good indeed. My mother is housebound and so the carers mean a great deal to her - they are all so kind and cheerful.

I am exceptionally pleased in finding Compassion HomeCare. From the very start during the manager's one to one visit to discuss my 97 year old mother's care plan it was clear to see the advantages of a nurse lead family run business providing a direct personal service. The carers are efficient and polite and provide all the care my mother requires, allowing her independence at home. I am completely relieved and relaxed in knowing my mother is in such capable caring hands, and have no worries at all with using Compassion HomeCare.

As this was a totally new experience for us, the advice and support that the management gave us was superb as we were very distressed at the time. The staff were all tender, kind and professional with our 101-year-old mother which made it possible to keep mum at home in her final days.

We used Compassion HomeCare for about twelve months to provide daily assistance and care for my mother and father but for the last nine months (after my father passed) for my mother who became increasingly unable to care for herself due to dementia. From the beginning and the initial consultation, the care was complete, it was all about how they could make life better in all areas and the compassion shown was truly genuine, we could not have asked for more. I could call at any time and nothing was too much trouble and because of that care my mother was able to stay in her own home as long as possible.

A lovely, lovely care company. They are small and local so you get to know all the staff, the carers and the managers. This was really helpful when dad was unwell. They were not only always there if we needed them but they helped me navigate the system to get other services involved. They've been a support to me as well as dad.

We have been very happy both with carers and with service. If there is a problem someone from the office will contact us which is very reassuring.

I am very happy and satisfied with my live-in care and most of the carers who are here during my live-in carer's breaks. If not, and I mention this to a staff member, things are swiftly put right.

Thank you for an outstanding service.

My mum has been using Compassion HomeCare for the past 6 months and I cannot fault them. The carers are friendly, genuinely caring and go out of their way to look after my mum. The office staff are equally friendly as well as patient, professional and supportive. I honestly could not recommend Compassion HomeCare highly enough. They have helped my mum stay in her home and given her a new lease of life.

My mother has had excellent service from Compassion Homecare over the last 2 and a half years. The carers are professional and dedicated, treating my mother with dignity and respect, but also being friendly and helpful. The office team and management have been so supportive and we have benefitted from their advice and well as having extra help put in at short notice. My mother was able to stay in her own home for as long as possible thanks to their help and she was always happy to see them come. Compassion Homecare are well named.

I thank all the team for their support and care; it means so much.