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Cera - Care Operations (Scotland) Ltd

Suite 16 Arca Business Centre, Calder House, South Caldeen Road, Coatbridge, Lanarkshire ML5 4EG
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Cera - Care Operations (Scotland) Ltd, Coatbridge

Care Provided by Cera - Care Operations (Scotland) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Diane Hague (Manager)
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Cera - Care Operations (Scotland) Ltd Reviews (1)

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3.8

Cera - Care Operations (Scotland) Ltd has a Review Score of 3.8 (3.833) out of 10, based on 1 reviews in the last 2 years. Over all time Cera - Care Operations (Scotland) Ltd has 1 review.

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Review from M R (Client / Service User) published on 15 April 2026 Submitted via Website
Overall Experience
Despite numerous attempts to get through on phone. Kept going to answer mail. I left a message eventually . My time had been changed without checking with me first to a time that was not suitable and I had an appointment I had to attend. So I had to contact headquarters to get help in Coatbridge. Julie was very helpful. So thank you to her.
I have said many times over the years to check with me first before changing times and it's still the same.

Apart from this I would give my carers 5 stars. Don't know what's happened recently before all this it would have been 5 stars all over.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 14 August 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Cera - Care Operations (Scotland) Ltd.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Cera - Care Operations (Scotland) Ltd

How many Carers does Cera - Care Operations (Scotland) Ltd employ?

Cera - Care Operations (Scotland) Ltd employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Care Operations (Scotland) Ltd to verify any information. View our terms and conditions. Cera - Care Operations (Scotland) Ltd has a Basic Service - more info.