What Type of Services does Fisher Healthcare East Anglia Ltd offer?

Fisher Healthcare East Anglia Ltd offers Home Care.

How many Carers does Fisher Healthcare East Anglia Ltd employ?

Fisher Healthcare East Anglia Ltd employs 15 carers.

Fisher Healthcare East Anglia Ltd, 79A Gordon Avenue, Norwich, Norfolk NR7 0DR

Fisher Healthcare East Anglia Ltd

79A Gordon Avenue, Norwich NR7 0DR

1 Review

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £26
Weekly Live-in Care Fees: from £1400

These prices are only a guideline, please contact Fisher Healthcare East Anglia Ltd to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Explain these funding types

Review from William (Client) published on 11 November 2019 Submitted via Website • Report

Overall Experience

As a client of this company for 2 years I was disappointed to learn they were ceasing my care. The first I knew about this was when another care company phoned to say they were taking over my care the next week. When I phoned Fisher to find out what was going on they confirmed this with no explanation

of why. I suppose if I had not phoned they were not going to bother telling me which is no surprise with the office staff they have. So disorganised it's unbelievable. They give the impression they don't care about the clients at all, not good for a care company, very unprofessional. A tip would be, don't employ walking carers who don't like walking! Overall, carers good, office staff awful.

Reply from Geoffrey Fisher at Fisher Healthcare East Anglia Ltd

We originally took on this care package as part of our NR5 double round with no complications. The client then moved to the NR2 area, whereby we have no double up round. We accommodated their needs and we also complete a care review every six months, the last was in July 2019 whereby they were happy with their carers and care received. We have recently had a reorganisation of our rounds and it was agreed that we could no longer sustain our provision of care to this client. An email was sent to Social Services on the 7th of October to advise this decision and on the same day, a letter was sent to the client advising this decision. The client maintains that they did not receive this letter however we have not had it returned to us to date by Royal Mail.