Care24Seven - Care at Home

Reliable and professional service.They took care of my brother and the staff were very attentive to his specific needs. They treatex him like a person, not just a client. Thankyou to the team for tge support during a difficult time.

My regular carer is very kind, patient and caring. She always makes sure I am comfortable and safe. She treats me with respect. I truly appreciate everything she does for me.

We are truly grateful for the exceptional care she ( harprit Gi 11) gives to our beloved uncle. She is kind, patient, and always punctual, arriving with warmth and dedication. Her compassion brings comfort and dignity to his days. She is the best carer we have ever had, and we wholeheartedly recommend her and hope she continues with us.

My carers are very good but office are not they don't let you know if carers are being changed or running late but my carer tonight 26th Feb 26 is good did everything that was asked of her GagandeepKaur is very nice

Staff helps with her needs and tries to give her their complete attention

Excellent admin staff,always supportive and quick to resolve issues, rotas and listen to the family . The carer was efficient, kind and patient and tried very hard to to help and encourage mum . Always on time and very prompt.

I want just to talk about our caregiver; they come and take care of my dad 4 times a day. They're very nice people; they come and they understand; they make it very comfortable for us too, and we feel they're just like family

My mother has been using the service for over a year and has built a good rapport with the care workers. Because they can communicate in her first language she has fully agency to communicate her needs on any day

Shyam is a very professional and polite person, and my son, Jad, loves being with him. He is always punctual and never calls in sick or unavailable to help. My family and I are very pleased with the service provided by Shyam.

Excellent care and attention thanks. All good no complaints ditto ditto ditto over and above the call of duty. Gurvinder is very efficient and caring. Looks after patient and home care. Etc etc etc etc

Such a great service provided for me the carers are very helpful at all times, they do various tasks for me always with a smile and they are always willing to learn new things on the job. The management are always professional anytime you contact them in the office.

We always received a very good help/service from the company at all the times. For sure we can recommend the carer and company for others. Their help was very preciosos especially during the school holidays.

I cannot praise this Care Agency highly enough. Continuity of caring staff who know my brother's needs is vital and this agency has delivered on this premise. I receive meaningful updates after each visit which is reassuring when I live at a distance. I also value follow-up from Head Office if a problem has occurred. The staff are always punctual and quick to inform if transport problems have caused delay. I have not experienced any difficulty when contacting Head Office. Each time, I have been put through to the relevant person who has dealt effectively with my queries.

We have been very pleased with the service provided, all carers have demonstrated caring and supportive values. All carers get on well with all family members and report back everything they feel is meant.

I am very very happy with my service.

Generally fine communication is essential with the right team. Improvement on cleaning which I have mentioned and social services are putting pressure that this should be carried out within the time.

I would certainly recommend Care24Seven to others.

However, as an amputee, I need help with the hoist and board. Some carers need more training.

Care24Seven - Care at Home carers are very good. Only problem can be understanding their "English"! Can make any conversation difficult.

I have used Care24Seven for around ten years now to provide companionship and support to my husband and have found them to be excellent. For many years, I had carers on a 4/5 day a week basis for around 12 hours a day and so continuity of carers was easily achievable with such a regular booking. I have since moved to having ad hoc requirements and was concerned that I would have to accept different carers all the time which would have been unsatisfactory, providing no comfort that any rapport could be established between the carer and my husband. However, that has proved not to be the case and I feel reassured going out for several hours knowing that my husband is in safe, caring and supportive hands.