What Type of Services does Quality Support Solutions offer?

Quality Support Solutions offers Home Care.

How many Carers does Quality Support Solutions employ?

Quality Support Solutions employs 28 carers.

Quality Support Solutions, Office G21, Bedford i-lab, Stannard Way, Bedford, Bedfordshire MK44 3RZ

Quality Support Solutions

Office G21, Bedford i-lab, Stannard Way, Bedford MK44 3RZ

8.0 3 Reviews

Care Provided

Types of Home Care

Visiting Care

Minimum Visit Duration (Visiting Care)

15 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £22.76

We have rates for Bank Holidays on request.
We invoice monthly with a clear breakdown of call times charged for.

These prices are only a guideline, please contact Quality Support Solutions to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from G H (Mother of Client) published on 16 August 2024 Submitted via Website • Report

Overall Experience

Excellent service and care under a very good manager, she is very easy to contact for queries, no matter how small. The carers are excellent. They are very friendly, kind, patient and attentive to the needs of my sons. I am very pleased with the professional care and support that all the carers provide.

Thank you, Quality Support Solutions, for delivering a great service.

Reply from Paula Hamilton, Director/ Manager at Quality Support Solutions

Thank you for reviewing us, and we aim to keep up the good support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Lawrence S (Brother of Client) published on 15 July 2022 Submitted via Website • Report

Overall Experience

Very kind and considerate staff members who treat service users with respect and decency. Staff pick up on time and return on time. Highly recommended in all aspects of care in elderly service users.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Jane P (Wife of Client) published on 27 March 2020 Submitted via Website • Report

Overall Experience

My family has been using the services of Quality Support Solutions for a few years now and have found them to be professional and reliable. This week we had our usual carer but my family had a mini-crisis and I contacted the carer and asked her to change the plans midway during the service. "No problem",

she said, and we got sorted.
When things go right it is easy but when things go wrong and you get a good service you know you are with a winning company.
I highly recommend them to anyone looking for their services.
Thank you Quality Support Solutions.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Quality Support Solutions Reviews (3)

8.0

Quality Support Solutions has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Quality Support Solutions has 3 reviews.

Order by:

Total of 3, showing 1-3

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Quality Support Solutions is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Quality Support Solutions is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Quality Support Solutions is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.