Mega Resources Nursing & Care - Bedfordshire

Top Floor, Suite E&F, 20 Grove Place, Rush Court, Bedford MK40 3JJ
Review Us
9.8 71 Reviews
  • Mega Resources Nursing & Care - Bedfordshire, Bedford
Mega Resources Nursing & Care - Bedfordshire & Hertfordshire provides top-tier domiciliary care across Bedford, Central Bedfordshire, Luton, Dunstable, Leighton Buzzard and St. Albans. Mega Care is focusing on empowering individuals to live independently in their own homes. Their compassionate carers offer personalised support ranging from daily assistance to complex care needs, ensuring each client receives tailored services.

The team is dedicated to fostering trust and maintaining dignity while promoting overall well-being. With a commitment to excellence, Mega Nursing & Care partners with families and communities to deliver exceptional care, always prioritising the person’s unique needs and preferences.

Care Provided by Mega Resources Nursing & Care - Bedfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Our pricing is designed to fit your specific needs. Reach out to our team for a confidential consultation.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • King Lawal (Company Director)

Mega Resources Nursing & Care - Bedfordshire Reviews (71)

9.8

Mega Resources Nursing & Care - Bedfordshire has a Review Score of 9.8 (9.833) out of 10, based on 15 reviews in the last 2 years.
Over all time Mega Resources Nursing & Care - Bedfordshire has 71 reviews.

Overall Experience
  • 51
  • 17
  • 3
  • 0
  • 0
Date Published
  • 71
  • 12
  • 12
  • 15
  • 56
Reviewer Connection to Mega Resources Nursing & Care - Bedfordshire
  • 34
  • 16
  • 6
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
Total of 71, showing 1-20
Review from J W (Daughter of Client) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mega Care carry out an excellent service of care for my father with dignity and respect.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R S (Son of Client) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional and reliable service. Diligent and keen to provide a good service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Neil G (Son-in-law of Client) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we have been very happy with the compassion and care that has been provided. All concerns have been addressed at any point. We would recommend the company to provide care for anyone.
Many thanks from the family.
Reply from Urszula Mejsak-Ptaszynska, Associate Director at Mega Resources Nursing & Care - Bedfordshire

Thank you for your kind review. We truly appreciate your feedback, it means a lot to our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrew C (Son of Client) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything concerning my parents care is helping us greatly to achieve their stability in their home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Audrey W (Partner of Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are quite happy with the carers and have no real complaints. They are good with times generally and most are very friendly and caring. My husband enjoys their company and some have a little joke with him which he enjoys. All good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hazel B (Daughter of Client) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All excellent. No problems. Good to chat to the coordinator.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael B (Client) assisted by family/friend published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers very good and polite, also very helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jean C (Wife of Client) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul B (Partner of Client) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are pleased with all the carers and are happy with the service which you provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Terry B (Partner of Client) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the team most helpful and proficient at all times.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M G (Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been under the carers for 10 months now. The carers have been very thoughtful of my needs and always careful of my medication and food, and nothing is too much trouble. If you need to contact the office for any reason, they are very quick at sorting out the problems.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G G (Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cares have been very polite. Always thoughtful do anything asked of them always. Before they leave they ask "if I can do anything else for you", could not fault them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A K (Client) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer comes, well dressed, organised, PPE, very polite. Helped me with undressing, showering, drying and creaming my whole body, very helpful and polite. Good communication, easy to get on with. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M Q (Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with service provided. Happy with the care they give and always help when needed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P D (Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the support I receive.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Peter W (Husband of Client) published on 26 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would have liked you to have continued with my wife's care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jeffery L (Client) published on 26 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff helpful and friendly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan G (Wife of Client) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are very pleasant. Always cheerful and friendly. They treat my husband with dignity and respect. They explain to him what they are going to do and involve him where they can.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jennifer K (Wife of Client) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was well looked after by your wonderful carers. They came every day, were polite, dedicated to their job and did it so professionally. Nothing was too much for them. I couldn't have coped without their daily help. I'm so grateful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John P (Husband of Client) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the carers very good and efficient in what they did and we are pleased with what they do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Mega Resources Nursing & Care - Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Mega Resources Nursing & Care - Bedfordshire is calculated as follows: ( (75 Excellents x 5) + (15 Goods x 4) ) ÷ 90 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mega Resources Nursing & Care - Bedfordshire is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (4)

Loading...

Meet the Team (6)

Urszula

Urszula Mejsak

Job Title: Associate Director for Growth and Operations Joined: 2016

Urszula is an indispensable individual within Mega Care.


There is no job title long enough to accurately encapsulate everything that Urszula does for Mega Care, and no praise high enough to accurately describe her.


With unintelligible efficiency, Urszula is able to step in and help with all aspects of the business.


Overseeing the targets set for the branch, the quality and administration of care provided, the maintenance of team morale, training, handling client concerns and ensuring quality are just a small fraction of Urszula's in-branch responsibilities. This excludes the similar service she provides for the other branches of the company.


With this incredible workload, somehow Urszula still finds time to interface with the team and intimately and directly manage Bedford on a day-to-day basis.


You can be absolutely certain that should you need to communicate with Urszula, you will leave the conversation better off than when you started. A truly awe-inspiring team member and person.

Suzana

Suzana Kaczalek

Job Title: Associate Director Of Clinical Operations Joined: 2015

As one of our longest-standing senior care team members, Suzana proved to be a vital help to the community that we provide care for, and her peers within the company.


With a compassionate and understanding attitude towards caregiving, Suzana was recognised by the company as deserving of a role that matched her knowledge, dedication and kindness.


Whilst guiding and overseeing the clinical aspects of the business, Suzana is an excellent example for all of the Mega Care team. No problem is too small, and she is always willing to go to great lengths to ensure that we are providing the best service possible.

Laura

Laura Roscanu

Job Title: Branch Manager Joined: 2020

Laura is the Hertfordshire Branch Manager for Mega Nursing & Care. She joined the company in 2020 as a care assistant and progressed to her current role. She holds an accounting degree and is set to complete her Level 5 Diploma in Leadership and Management for Adult Care in January 2026.

Fred

Fred Redman

Job Title: Branch Manager Joined: 2022

Fred Redman, the Bedfordshire Branch Manager for Mega Nursing & Care, has been an essential part of the team since joining in 2022. His calm demeanour under pressure, clear communication, and unwavering dedication to supporting both staff and service users make him an exceptional leader. Fred’s ability to act swiftly and decisively, combined with his reliable follow-through, drives continuous improvement and ensures the delivery of high-quality services across the board. His professionalism and commitment are truly outstanding.

Dominika

Dominika Klaczynska

Job Title: Senior Talent Acquisition Specialist Joined: 2022

Responsible for onboarding all of our fresh faces, Dominika is often the first impression of Mega Care to our newest team members.


Dominika is often the first into the building, always determined to make sure everyone is up to date on training and vetted well before becoming a part of the Mega Care family.


Aside from ensuring our consistently high standards for training and compliance, with a background in care, works herself, she is understanding of the trials of the new role and helps to guide employees as they begin work.


Throughout it all, Dominika will be there with a smile on her face and the answers to your questions.

Aamina

Aamina Mohammed

Job Title: Data Analyst Joined: 2023

One of the more recent additions to the team, Aamina is an invaluable asset to the Bedford branch of Mega Care.


Monitoring spreadsheets and tracking alerts makeup just a small portion of the crucial role Aamina provides for the business.


With many intricate facets of care to record and review, Aamina provides us with the information that makes it possible to drive forward improvements and reduce any risks.


This allows for the other team members to always lead with their best foot forward; having learnt from the gathered data the most efficient practices to put in place.

Frequently Asked Questions about Mega Resources Nursing & Care - Bedfordshire

What Type of Services does Mega Resources Nursing & Care - Bedfordshire offer?

Mega Resources Nursing & Care - Bedfordshire offers Home Care.

How many Carers does Mega Resources Nursing & Care - Bedfordshire employ?

Mega Resources Nursing & Care - Bedfordshire employs 135 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mega Resources Nursing & Care - Bedfordshire to verify any information. View our terms and conditions. Mega Resources Nursing & Care - Bedfordshire has an Enhanced Service - more info.