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Mega Resources Nursing & Care - Bedfordshire has a Review Score of 9.8 (9.833) out of 10, based on 15 reviews in the last 2 years.
Over all time Mega Resources Nursing & Care - Bedfordshire has 71 reviews.
Thank you for your review, I am very glad we were able to move past the teething problems, Mega Care will do the very best we can to ensure your continued comfort whilst under our care.
Thank you for your review, we have taken your concerns into consideration and we will do our best as always to ensure you are receiving your preferred care professionals at your visits.
We will discuss with the local authorities to see if we can increase your care allowance, in the hope of granting some more time for social.
The Review Score of 9.8 (9.833) out of 10 for Mega Resources Nursing & Care - Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Mega Resources Nursing & Care - Bedfordshire is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Urszula is an indispensable individual within Mega Care.
There is no job title long enough to accurately encapsulate everything that Urszula does for Mega Care, and no praise high enough to accurately describe her.
With unintelligible efficiency, Urszula is able to step in and help with all aspects of the business.
Overseeing the targets set for the branch, the quality and administration of care provided, the maintenance of team morale, training, handling client concerns and ensuring quality are just a small fraction of Urszula's in-branch responsibilities. This excludes the similar service she provides for the other branches of the company.
With this incredible workload, somehow Urszula still finds time to interface with the team and intimately and directly manage Bedford on a day-to-day basis.
You can be absolutely certain that should you need to communicate with Urszula, you will leave the conversation better off than when you started. A truly awe-inspiring team member and person.
As one of our longest-standing senior care team members, Suzana proved to be a vital help to the community that we provide care for, and her peers within the company.
With a compassionate and understanding attitude towards caregiving, Suzana was recognised by the company as deserving of a role that matched her knowledge, dedication and kindness.
Whilst guiding and overseeing the clinical aspects of the business, Suzana is an excellent example for all of the Mega Care team. No problem is too small, and she is always willing to go to great lengths to ensure that we are providing the best service possible.
Laura is the Hertfordshire Branch Manager for Mega Nursing & Care. She joined the company in 2020 as a care assistant and progressed to her current role. She holds an accounting degree and is set to complete her Level 5 Diploma in Leadership and Management for Adult Care in January 2026.
Fred Redman, the Bedfordshire Branch Manager for Mega Nursing & Care, has been an essential part of the team since joining in 2022. His calm demeanour under pressure, clear communication, and unwavering dedication to supporting both staff and service users make him an exceptional leader. Fred’s ability to act swiftly and decisively, combined with his reliable follow-through, drives continuous improvement and ensures the delivery of high-quality services across the board. His professionalism and commitment are truly outstanding.
Responsible for onboarding all of our fresh faces, Dominika is often the first impression of Mega Care to our newest team members.
Dominika is often the first into the building, always determined to make sure everyone is up to date on training and vetted well before becoming a part of the Mega Care family.
Aside from ensuring our consistently high standards for training and compliance, with a background in care, works herself, she is understanding of the trials of the new role and helps to guide employees as they begin work.
Throughout it all, Dominika will be there with a smile on her face and the answers to your questions.
One of the more recent additions to the team, Aamina is an invaluable asset to the Bedford branch of Mega Care.
Monitoring spreadsheets and tracking alerts makeup just a small portion of the crucial role Aamina provides for the business.
With many intricate facets of care to record and review, Aamina provides us with the information that makes it possible to drive forward improvements and reduce any risks.
This allows for the other team members to always lead with their best foot forward; having learnt from the gathered data the most efficient practices to put in place.
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