Mega Resources Nursing & Care - Bedfordshire

Top Floor, Suite E&F, 20 Grove Place, Rush Court, Bedford MK40 3JJ
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9.8 71 Reviews
  • Mega Resources Nursing & Care - Bedfordshire, Bedford
Mega Resources Nursing & Care - Bedfordshire & Hertfordshire provides top-tier domiciliary care across Bedford, Central Bedfordshire, Luton, Dunstable, Leighton Buzzard and St. Albans. Mega Care is focusing on empowering individuals to live independently in their own homes. Their compassionate carers offer personalised support ranging from daily assistance to complex care needs, ensuring each client receives tailored services.

The team is dedicated to fostering trust and maintaining dignity while promoting overall well-being. With a commitment to excellence, Mega Nursing & Care partners with families and communities to deliver exceptional care, always prioritising the person’s unique needs and preferences.

Care Provided by Mega Resources Nursing & Care - Bedfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Our pricing is designed to fit your specific needs. Reach out to our team for a confidential consultation.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • King Lawal (Company Director)

Mega Resources Nursing & Care - Bedfordshire Reviews (71)

9.8

Mega Resources Nursing & Care - Bedfordshire has a Review Score of 9.8 (9.833) out of 10, based on 15 reviews in the last 2 years.
Over all time Mega Resources Nursing & Care - Bedfordshire has 71 reviews.

Overall Experience
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  • 17
  • 3
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Date Published
  • 71
  • 12
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  • 15
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Reviewer Connection to Mega Resources Nursing & Care - Bedfordshire
  • 34
  • 16
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  • 1
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Total of 71, showing 21-40
Review from M H (Client) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am full of admiration for your carers who are selflessly dedicated, quietly efficient, and caring. Their daily visits were much appreciated and uplifting. I am very grateful for their expert service.
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Review from Sharon M (Daughter of Client) published on 27 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came out of the hospital Wednesday 10/2/2021. The carers have been very good with Mum. Carers come four times a day. Very friendly, they talk to Mum. They make sure Mum is comfortable before they go. Everyone that has come to help Mum is friendly and polite.
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Review from Julia H (Daughter of Client) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family would like to thank the wonderful care that Mega Resources have provided to my mum during the last few weeks of her life. Without exception, every one of the carers have been kind and treated Mum with dignity. Under hugely upsetting circumstances, they have offered support and compassion to
all members of the family. I would like to name a few of the carers who dealt with mum daily, but understand why it’s not permitted, so thank you so much.
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Review from D S (Niece of Client) published on 4 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very polite, caring and extremely thoughtful of my aunt and how she's feeling. She is treated with dignity. Very pleased.
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Review from Albert S (Client) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful and friendly staff. No problems at all really except for variable times.
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Review from A W (Client) assisted by family/friend published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent!
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Review from R O (Client) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I'm very very independent or I was in the past so I need more help in the future. Thank you
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Review from Terry D (Son-in-law of Client) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looked after my mother-in-law.
Service very good.
Staff all very well trained.
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Review from J P (Daughter of Client) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My carers have always been kind and have done everything required of them. They have always ensured that I take my medication before they leave. If ever I required anything they would always ensure that they provided it for me. Overall I would say that I am very happy with the care they provided.
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Review from M W (Client) assisted by family/friend published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good consistent friendly care.
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Review from E R (Client) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am always pleased to see your carers when they call and without question, I am pleased with the service provided.
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Review from A A (Daughter of Client) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mega care came into my mother's live my mother is happier always fresh and clean. They are caring and professional and there is nothing they wouldn't do for us. Supportive to both my mother and the rest of us. I do not know how we managed without them.
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Review from Bridget H (Client) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have helped me big time, lots of support.
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Review from Roxanne K (Daughter of Client) published on 16 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such lovely, kind, friendly carers. Gentle, thoughtful and efficient. They always make Mum laugh and she looks forward to their daily visits and says they brighten up her day. Thanks girls, you're doing a great job.
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Review from T S (Client) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff work hard and do a good job.
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Review from Muriel M (Client) assisted by family/friend published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Over the last few years of care from Mega Resources, I have had several issues but now mostly the care is good. My daughter has had to contact the office regularly with issues, but not so much now. It is just basic common sense which some carers did not seem to have.
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Review from D R (Father of Client) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with all the carers who are all dedicated and they are very polite.
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Review from Eric E (Husband of Client) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are obviously well trained.
My wife has dementia and is treated with great kindness and respect, always retaining her all important dignity.
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Review from B B (Wife of Client) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has two ladies that come to be with him while I go out they are both excellent with him. Although he likes one carer more than the other he is at ease with both of them.
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Review from Karen T (Client) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are both very very happy with Mega Resources Nursing Care and very grateful for their hard work kindness and compassion. Thank you so much.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Mega Resources Nursing & Care - Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Mega Resources Nursing & Care - Bedfordshire is calculated as follows: ( (75 Excellents x 5) + (15 Goods x 4) ) ÷ 90 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mega Resources Nursing & Care - Bedfordshire is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

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Meet the Team (6)

Urszula

Urszula Mejsak

Job Title: Associate Director for Growth and Operations Joined: 2016

Urszula is an indispensable individual within Mega Care.


There is no job title long enough to accurately encapsulate everything that Urszula does for Mega Care, and no praise high enough to accurately describe her.


With unintelligible efficiency, Urszula is able to step in and help with all aspects of the business.


Overseeing the targets set for the branch, the quality and administration of care provided, the maintenance of team morale, training, handling client concerns and ensuring quality are just a small fraction of Urszula's in-branch responsibilities. This excludes the similar service she provides for the other branches of the company.


With this incredible workload, somehow Urszula still finds time to interface with the team and intimately and directly manage Bedford on a day-to-day basis.


You can be absolutely certain that should you need to communicate with Urszula, you will leave the conversation better off than when you started. A truly awe-inspiring team member and person.

Suzana

Suzana Kaczalek

Job Title: Associate Director Of Clinical Operations Joined: 2015

As one of our longest-standing senior care team members, Suzana proved to be a vital help to the community that we provide care for, and her peers within the company.


With a compassionate and understanding attitude towards caregiving, Suzana was recognised by the company as deserving of a role that matched her knowledge, dedication and kindness.


Whilst guiding and overseeing the clinical aspects of the business, Suzana is an excellent example for all of the Mega Care team. No problem is too small, and she is always willing to go to great lengths to ensure that we are providing the best service possible.

Laura

Laura Roscanu

Job Title: Branch Manager Joined: 2020

Laura is the Hertfordshire Branch Manager for Mega Nursing & Care. She joined the company in 2020 as a care assistant and progressed to her current role. She holds an accounting degree and is set to complete her Level 5 Diploma in Leadership and Management for Adult Care in January 2026.

Fred

Fred Redman

Job Title: Branch Manager Joined: 2022

Fred Redman, the Bedfordshire Branch Manager for Mega Nursing & Care, has been an essential part of the team since joining in 2022. His calm demeanour under pressure, clear communication, and unwavering dedication to supporting both staff and service users make him an exceptional leader. Fred’s ability to act swiftly and decisively, combined with his reliable follow-through, drives continuous improvement and ensures the delivery of high-quality services across the board. His professionalism and commitment are truly outstanding.

Dominika

Dominika Klaczynska

Job Title: Senior Talent Acquisition Specialist Joined: 2022

Responsible for onboarding all of our fresh faces, Dominika is often the first impression of Mega Care to our newest team members.


Dominika is often the first into the building, always determined to make sure everyone is up to date on training and vetted well before becoming a part of the Mega Care family.


Aside from ensuring our consistently high standards for training and compliance, with a background in care, works herself, she is understanding of the trials of the new role and helps to guide employees as they begin work.


Throughout it all, Dominika will be there with a smile on her face and the answers to your questions.

Aamina

Aamina Mohammed

Job Title: Data Analyst Joined: 2023

One of the more recent additions to the team, Aamina is an invaluable asset to the Bedford branch of Mega Care.


Monitoring spreadsheets and tracking alerts makeup just a small portion of the crucial role Aamina provides for the business.


With many intricate facets of care to record and review, Aamina provides us with the information that makes it possible to drive forward improvements and reduce any risks.


This allows for the other team members to always lead with their best foot forward; having learnt from the gathered data the most efficient practices to put in place.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mega Resources Nursing & Care - Bedfordshire to verify any information. View our terms and conditions. Mega Resources Nursing & Care - Bedfordshire has an Enhanced Service - more info.