Mega Resources Nursing & Care - Bedfordshire

Urszula is an indispensable individual within Mega Care.

There is no job title long enough to accurately encapsulate everything that Urszula does for Mega Care, and no praise high enough to accurately describe her.

With unintelligible efficiency, Urszula is able to step in and help with all aspects of the business.

Overseeing the targets set for the branch, the quality and administration of care provided, the maintenance of team morale, training, handling client concerns and ensuring quality are just a small fraction of Urszula's in-branch responsibilities. This excludes the similar service she provides for the other branches of the company.

With this incredible workload, somehow Urszula still finds time to interface with the team and intimately and directly manage Bedford on a day-to-day basis.

You can be absolutely certain that should you need to communicate with Urszula, you will leave the conversation better off than when you started. A truly awe-inspiring team member and person.

As one of our longest-standing senior care team members, Suzana proved to be a vital help to the community that we provide care for, and her peers within the company.

With a compassionate and understanding attitude towards caregiving, Suzana was recognised by the company as deserving of a role that matched her knowledge, dedication and kindness.

Whilst guiding and overseeing the clinical aspects of the business, Suzana is an excellent example for all of the Mega Care team. No problem is too small, and she is always willing to go to great lengths to ensure that we are providing the best service possible.

Fred Redman, our Assistant Manager, has been a steadfast asset to our team since joining us last year.

His unwavering composure in the face of any challenge, articulate communication, and steadfast commitment to supporting both staff members and service users make him an invaluable leader.

Fred's ability to take swift and decisive action, coupled with the trust in his follow-through, ensures our organisation's continuous improvement and the delivery of top-quality services on all fronts. His dedication and professionalism are nothing short of remarkable.

Starting back in 2021, Jodie earned a reputation among the community for her compassion and abilities as a carer.

Eager to reward her consistent efforts and positive attitude, it is with pride that she was made a care coordinator.

Since then, Jodie has been an excellent example for all those she is delegated to supervise. With an intimate knowledge of the business, care and our service users' needs, there are no bases she leaves uncovered. Jodie is an integral part of our team.

Responsible for onboarding all of our fresh faces, Dominika is often the first impression of Mega Care to our newest team members.

Dominika is often the first into the building, always determined to make sure everyone is up to date on training and vetted well before becoming a part of the Mega Care family.

Aside from ensuring our consistently high standards for training and compliance, with a background in care, works herself, she is understanding of the trials of the new role and helps to guide employees as they begin work.

Throughout it all, Dominika will be there with a smile on her face and the answers to your questions.

Our newest recruit to the team, Kate is the absolute authority for spreadsheets, trackers and all things compliance.

There is no number that Kate can not crunch and no reminder is too small. Kate works hard to keep everyone in the office up to date and on course to complete all of our tasks.

Everything from meetings, minutes and making calls, she is the all-round and undisputed multi-purpose queen of administration.

If you hear her helpful voice over the phone when calling in, you can be certain that your message will get exactly where it needs to go.

We would be lost without her and we are proud that Kate is a member of our team.

One of the more recent additions to the team, Aamina is an invaluable asset to the Bedford branch of Mega Care.

Monitoring spreadsheets and tracking alerts makeup just a small portion of the crucial role Aamina provides for the business.

With many intricate facets of care to record and review, Aamina provides us with the information that makes it possible to drive forward improvements and reduce any risks.

This allows for the other team members to always lead with their best foot forward; having learnt from the gathered data the most efficient practices to put in place.