Mega Resources Nursing & Care - Bedfordshire

Top Floor, Suite E&F, 20 Grove Place, Rush Court, Bedford MK40 3JJ
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9.8 71 Reviews
  • Mega Resources Nursing & Care - Bedfordshire, Bedford
Mega Resources Nursing & Care - Bedfordshire & Hertfordshire provides top-tier domiciliary care across Bedford, Central Bedfordshire, Luton, Dunstable, Leighton Buzzard and St. Albans. Mega Care is focusing on empowering individuals to live independently in their own homes. Their compassionate carers offer personalised support ranging from daily assistance to complex care needs, ensuring each client receives tailored services.

The team is dedicated to fostering trust and maintaining dignity while promoting overall well-being. With a commitment to excellence, Mega Nursing & Care partners with families and communities to deliver exceptional care, always prioritising the person’s unique needs and preferences.

Care Provided by Mega Resources Nursing & Care - Bedfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Our pricing is designed to fit your specific needs. Reach out to our team for a confidential consultation.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • King Lawal (Company Director)

Mega Resources Nursing & Care - Bedfordshire Reviews (71)

9.8

Mega Resources Nursing & Care - Bedfordshire has a Review Score of 9.8 (9.833) out of 10, based on 15 reviews in the last 2 years.
Over all time Mega Resources Nursing & Care - Bedfordshire has 71 reviews.

Overall Experience
  • 51
  • 17
  • 3
  • 0
  • 0
Date Published
  • 71
  • 12
  • 12
  • 15
  • 56
Reviewer Connection to Mega Resources Nursing & Care - Bedfordshire
  • 34
  • 16
  • 6
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
Total of 71, showing 61-71
Review from Shiela P (Client) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers do extremely well and are friendly.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B K (Client) assisted by family/friend published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I started using Mega Care in the March of 2017 to assist with me in the mornings of personal care. I find that most carers that come are very considerate, professional mostly on the time stated.
As of all aspects of most jobs, some workers are better than others but in most cases, I ask if they can
help out with creaming my legs with the arthritic cream, they always help which is always in my stated time - which is a great help to me.
Not only has it helped me out but also my wife feels less stressed and this makes her feel able to cope with other things in our lives.
Reply from Mr King Lawal, Company Director at Mega Resources Nursing & Care - Bedfordshire

We appreciate your review, we will continue to do our very best to ensure that not only most of our Carer's are giving you the thorough support and enablement that you require, but we will ensure that all of them are.

  • Staff
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Review from Samuel K (Client) assisted by family/friend published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are friendly and I can talk to them about anything. They support me to make decisions about my meal choices and plans for each day.
I had a liver transplant six months ago and they supported me before and after this major operation by being cheerful, encouraging and knowledgeable in their
role.
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  • Treated with Dignity
  • Value for Money
Review from SF (Client) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only had a short time with the carers from Mega Resources Nursing and Care but have found them caring and considerate.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jean P (Wife of Client) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been with 6m months. All the girls are lovely and we are very happy with them.
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Catherine W (Daughter of Client) published on 5 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly father was staying with us in Bedford for the month of August as respite when my Scottish family were out of the country (he lives in Glasgow). We had sone real difficulty finding a service that would support us for such a short period of time.


Mega Resources and Nursing Care were wonderful;

fully recognised the need and responded quickly with a professional and caring support service for Dad.


I was particularly impressed with the level of social engagement with Dad as an individual aside from the very practical personal care he required. Any issues that we needed to highlight were talked through and dealt with sensitively.

  • Staff
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  • Treated with Dignity
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Review from surinder s (Son of Client) published on 7 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we started with megacare there were times they were efficient but at times lacked coming on time. The main concern was morning time as I get ready for going to work and the carer had not arrived or a new one comes and asks me what needs to be done thus making me late for work. As time went on carers
changed and have become punctual and my mum has become very happy and attached because they do everything she requires. I'm very happy with their services and so is my mum and so may it continue thanks to all the staff and the carers.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Myrtle H (Client) published on 3 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers are brilliant, lovely and all good carers. They all help me with everything I need and are reliable people.


The manager, is marvelous and made sure I got the times I wanted when I started.

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Joanne Dina Z (Client) published on 2 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I became a customer of Mega Care since October 2015. I suffer from multiple sclerosis and from the start of my care Mega Care team provided care to a very high standard. They always put my needs first and support me through difficult times. They got to know me for me and stuck to my own routines which
made me feel more comfortable. Since getting to know them I cannot fault them in any way.
Reply from King Lawal, Managing Director at Mega Resources Nursing & Care - Bedfordshire

Mega Care would like to thank you for such a review and we pledge to continue our high standard of care service for as long as you remain as our cherished client.

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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Carmelina L (Daughter of Client) published on 2 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
This Care Company carers are extremely good at communicating any concerns or issues. The Management team take on board any queries and concerns we may have in any connection and always deal with it. So far we are happy with them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vicki B (Daughter of Client) published on 4 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mega Resources Nursing and Care took on respite care for my Dad in my home at very short notice. 4 visits a day 2 people. We had the odd hiccup as is was such short notice and my parents were from Leeds so Mega Care were dropped in the deep end, but they were always on the end of the phone, and the
team met the challenge. Genuinely lovely caring people, my parents were transformed after their break with me. I cannot thank them enough and we are looking forward to seeing the team again on our next break.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Mega Resources Nursing & Care - Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Mega Resources Nursing & Care - Bedfordshire is calculated as follows: ( (75 Excellents x 5) + (15 Goods x 4) ) ÷ 90 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mega Resources Nursing & Care - Bedfordshire is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

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Meet the Team (6)

Urszula

Urszula Mejsak

Job Title: Associate Director for Growth and Operations Joined: 2016

Urszula is an indispensable individual within Mega Care.


There is no job title long enough to accurately encapsulate everything that Urszula does for Mega Care, and no praise high enough to accurately describe her.


With unintelligible efficiency, Urszula is able to step in and help with all aspects of the business.


Overseeing the targets set for the branch, the quality and administration of care provided, the maintenance of team morale, training, handling client concerns and ensuring quality are just a small fraction of Urszula's in-branch responsibilities. This excludes the similar service she provides for the other branches of the company.


With this incredible workload, somehow Urszula still finds time to interface with the team and intimately and directly manage Bedford on a day-to-day basis.


You can be absolutely certain that should you need to communicate with Urszula, you will leave the conversation better off than when you started. A truly awe-inspiring team member and person.

Suzana

Suzana Kaczalek

Job Title: Associate Director Of Clinical Operations Joined: 2015

As one of our longest-standing senior care team members, Suzana proved to be a vital help to the community that we provide care for, and her peers within the company.


With a compassionate and understanding attitude towards caregiving, Suzana was recognised by the company as deserving of a role that matched her knowledge, dedication and kindness.


Whilst guiding and overseeing the clinical aspects of the business, Suzana is an excellent example for all of the Mega Care team. No problem is too small, and she is always willing to go to great lengths to ensure that we are providing the best service possible.

Laura

Laura Roscanu

Job Title: Branch Manager Joined: 2020

Laura is the Hertfordshire Branch Manager for Mega Nursing & Care. She joined the company in 2020 as a care assistant and progressed to her current role. She holds an accounting degree and is set to complete her Level 5 Diploma in Leadership and Management for Adult Care in January 2026.

Fred

Fred Redman

Job Title: Branch Manager Joined: 2022

Fred Redman, the Bedfordshire Branch Manager for Mega Nursing & Care, has been an essential part of the team since joining in 2022. His calm demeanour under pressure, clear communication, and unwavering dedication to supporting both staff and service users make him an exceptional leader. Fred’s ability to act swiftly and decisively, combined with his reliable follow-through, drives continuous improvement and ensures the delivery of high-quality services across the board. His professionalism and commitment are truly outstanding.

Dominika

Dominika Klaczynska

Job Title: Senior Talent Acquisition Specialist Joined: 2022

Responsible for onboarding all of our fresh faces, Dominika is often the first impression of Mega Care to our newest team members.


Dominika is often the first into the building, always determined to make sure everyone is up to date on training and vetted well before becoming a part of the Mega Care family.


Aside from ensuring our consistently high standards for training and compliance, with a background in care, works herself, she is understanding of the trials of the new role and helps to guide employees as they begin work.


Throughout it all, Dominika will be there with a smile on her face and the answers to your questions.

Aamina

Aamina Mohammed

Job Title: Data Analyst Joined: 2023

One of the more recent additions to the team, Aamina is an invaluable asset to the Bedford branch of Mega Care.


Monitoring spreadsheets and tracking alerts makeup just a small portion of the crucial role Aamina provides for the business.


With many intricate facets of care to record and review, Aamina provides us with the information that makes it possible to drive forward improvements and reduce any risks.


This allows for the other team members to always lead with their best foot forward; having learnt from the gathered data the most efficient practices to put in place.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mega Resources Nursing & Care - Bedfordshire to verify any information. View our terms and conditions. Mega Resources Nursing & Care - Bedfordshire has an Enhanced Service - more info.