Loading...

Bluebird Care Mid and West Cornwall

Morlaix House, Newham Road, Truro, Cornwall TR1 2DP
Bluebird Care Mid and West Cornwall Logo
Bluebird Care Mid and West Cornwall logo
I feel well looked after and am glad we chose Bluebird.C R(Client / Service User)
Bluebird Care Mid and West Cornwall, Truro
Without a doubt, Bluebird is the best agency that I have ever known. Thank you.S G(Sister of Client/Service User)
Bluebird Care Mid and West Cornwall, Truro
We all felt genuinely cared for by all of your teamBryher P(Daughter of Client/Service User)
Bluebird Care Mid and West Cornwall, Truro

Bluebird Care Mid & West Cornwall provides personalised home care that helps people of all ages live well, safely and with dignity in the place they know best: home.

Support is carefully tailored to each individual and may include visiting home care, companionship, personal care, dementia support, live-in care, overnight care and respite. Children and young people with additional needs are also supported, helping them maintain familiar routines, confidence and family...  

Care Provided by Bluebird Care Mid and West Cornwall

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £53.40
  • Weekly Live-in Care Fees: £1,407 - £1,975

Our fees are tailored to your unique needs — final pricing may vary based on individual requirements

If you have any questions or would like to speak to someone for support, please don’t hesitate to get in touch 01872

276006

The price(s) shown are provided by the agency. Contact Bluebird Care Mid and West Cornwall for full pricing details and T&Cs.

Contact Bluebird Care Mid and West Cornwall to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sharon Groves (Registered Care Manager)

Bluebird Care Mid and West Cornwall Reviews (39)

9.4

Bluebird Care Mid and West Cornwall has a Review Score of 9.4 (9.41) out of 10, based on 7 reviews in the last 2 years. Over all time Bluebird Care Mid and West Cornwall has 39 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bluebird Care Mid and West Cornwall
Loading...
Showing 39 reviews matching selected criteria
Review from I F (Partner of Client) published on 6 February 2026 Submitted via Postal Card
Overall Experience

I found that the level of care and support to be excellent. The one-to- one support for the few hours worked very well.

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you so much for taking the time to share your feedback. We're really pleased to hear that you found the level of care and support to be excellent, and that the one-to-one support worked so well for your partner. Knowing that our care made a positive difference, it means a great deal to our whole team. Thank you again for your kind words and trust in us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Client / Service User) published on 12 December 2025 Submitted via Postal Card
Overall Experience

My experience with Bluebird Care has been very positive. The company is very professional and the staff well trained.

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you so much for your kind words, we are so pleased your care has been a very positive experience. Its such lovely feedback for our wonderful staff that will be passed on to them all. Thank you

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bryher P (Daughter of Client) published on 8 October 2025 Submitted via Website
Overall Experience
I would like to reiterate on behalf of my father and his four children just how grateful we have been for your care, help and personalised support. From the very first meeting up until after his death, we cannot fault Bluebird Care and will be recommending you highly to everyone. Your attention to the details of our father's needs and your understanding and fulfilment of these were second to none. We all felt genuinely cared for by all of your team - you wonderful, special people know who you are.
My father looked forward to your visits and called his favourite carers a 'true blessing' and boasted that they were '100%'.

So, again. Thank you - Thank you - Thank you.

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you so much for sharing such kind and thoughtful words. We're deeply moved by your message and want to offer our heartfelt condolences to you and your family on the loss of your father.It was a real privilege for us to be part of his care and to get to know him. He was such a special person,...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Max M (Client / Service User) published on 4 July 2025 Submitted via Website
Overall Experience

Bluebird care have completely transformed my life from help at my home to making it possible to do my hobby with their support, they assist me in appointments and make sure that I am being supported as best as possible, as my area manager one said to me "I want to give you the best life I can" I would recommend bluebird to anyone they truly have each individuals best interest at heart.

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you for taking the time to write your kind words & sharing your experience. It's wonderful to hear how much our care has helped you enjoy your hobbies and life. Your kind words about your care team and area manager are greatly appreciated, and we're so pleased to know they've made a real difference in your life.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicola C (Mother of Client) published on 29 May 2025 Submitted via Website
Overall Experience

Bluebird has been with my daughter 3 years this August and they have been amazing. Before they came to us I struggled with basic tasks such as cooking a home meal or doing dishes due to my daughter having severe learning difficulties and she wasnt able to be left alone. Bluebird have helped massively and my daughter has a great bond with the team. She will even asked for them o the days they are not here. They are very professional and nothing is ever an issue. They always have a smile on their face and happy to help. My daughter has come on leaps and bounds since Bluebird has been involved

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you so much for your kind words Nicola & 5 star review! its so lovely to hear that both you and your daughter are so happy with our care and the difference it has made for you both. Thank you again

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E L (Client / Service User) published on 19 December 2024 Submitted via Postal Card
Overall Experience

I am very happy with my carers, I have about six or eight people on my rota so I see different people which I'm pleased about as not keen on too many strangers attending to me.

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you for your wonderful review, we are so pleased you enjoy your wonderful, caring team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Client / Service User) published on 21 August 2024 Submitted via Postal Card
Overall Experience

Over the time I have been receiving support from Bluebird staff, I have been treated with the utmost compassion and respect. Staff have seen me through some truly rough times and I don't know how I'd have managed without them. My confidence has come on leaps and bounds and I feel I was matched brilliantly with my main support worker and I am so grateful.

Reply from Sarah Spreadbury, Marketing Manager at Bluebird Care Mid and West Cornwall

Thank you for your wonderful review, we are so pleased to hear the positive impact Bluebird Care Mid & West Cornwall have had. Thank you for taking the time to write a review it means so very much to us all.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G H (Son of Client) published on 20 September 2023 Submitted via Postal Card
Overall Experience

Efficient and caring - always helpful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C M (Wife of Client) published on 17 May 2023 Submitted via Postal Card
Overall Experience

We are very impressed with the visits of your carers which so far has been the same person. She is very jolly with my husband and I know I can leave him without any worries.

Reply from Emma Williams, People Culture Manager at Bluebird Care Mid and West Cornwall

Thank you so much for your positive review. We are glad that you are happy with the Bluebird carer, we will make sure to pass this on to her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Girleen L (Mother of Client) published on 13 March 2023 Submitted via Postal Card
Overall Experience

Throughout the past year, my daughter's team has been consistent and reliable. The carers have got to know and understand her well and therefore are able to respond to her daily needs. She benefits from having a permanent team of people around her, as her communication is very limited. As her mother, I find the overall care for her is exceptional. I trust and appreciate the team and all they do for her.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Lesley M (Mother of Client) published on 8 March 2023 Submitted via Postal Card
Overall Experience

Great carers, always on time, always polite and thoughtful. This team always goes above and beyond. Always here to help the whole family, just an amazing team.

Reply from Emma Williams, People Culture Manager at Bluebird Care Mid and West Cornwall

Thank you so much for your lovely review. We are so happy to read that you are happy with the team at Bluebird Care. We will of course pass your kind words on to them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mary H (Client / Service User) published on 20 October 2022 Submitted via Postal Card
Overall Experience

Excellent all round delivery - friendly, efficient, helpful at all times. Always prompt and reliable, informing us of any changes in personnel/carer and/or changes in schedule. Staff made helpful suggestions where appropriate to source other available care regarding our needs. Very comprehensive overall.

Reply from Emma Williams, People & Culture Manager at Bluebird Care Mid and West Cornwall

Thank you for your review and kind words. We are very proud of our team and will of course pass on your comments to them. I am happy you have had a positive experience with Bluebird Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Trevor B (Client / Service User) published on 20 October 2022 Submitted via Postal Card
Overall Experience

Life would be difficult without Bluebird.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jayne P (Daughter of Client) published on 17 October 2022 Submitted via Postal Card
Overall Experience

Carers are warm, welcoming and helpful and management (manager of Mid and West Cornwall) is excellent. Always has time for us if and when help is needed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A H (Daughter-in-law of Client) published on 24 August 2022 Submitted via Postal Card
Overall Experience

The care my mother-in-law received from Bluebird Care was exemplary. They were professional and treated her with the utmost respect.

Reply from Emma Williams, People & Culture Manager at Bluebird Care Mid and West Cornwall

Thank you so much for your review; we are so happy to hear that Bluebird Care provided exemplary care. We will pass your kind comments on to the team. Many thanks.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathleen M (Client / Service User) published on 29 July 2022 Submitted via Postal Card
Overall Experience

The manager of our area (Truro) is not as good as he should be. He doesn't listen to complaints and concerns about me not being comfortable with certain carers. I have asked him not to send certain carers here, but he still does. Most of the carers who come to my house are brilliant.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bessie S (Client / Service User) published on 20 July 2022 Submitted via Postal Card
Overall Experience

I have received excellent care.

Reply from Emma Williams, People & Culture Manager at Bluebird Care Mid and West Cornwall

Thank you for your positive review. We are so glad that you have received excellent care, and we will, of course, pass this on to the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jacqueline A (Client / Service User) published on 16 May 2022 Submitted via Postal Card
Overall Experience

Came at short notice and provided excellent all-round care.

Reply from Emma Williams, Development Coordinator at Bluebird Care Mid and West Cornwall

Thank you so much for your review; we are so happy to hear that Bluebird Care provided excellent care. We will pass your kind comments on to the team. Many thanks.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G M (Client / Service User) published on 17 February 2022 Submitted via Postal Card
Overall Experience
Have found the care provided very satisfactory. Carers very understanding my needs, thoughtful and sympathetic in any situation. A very helpful add to my daily routines.

No Complaints.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K O (Client / Service User) published on 20 January 2022 Submitted via Postal Card
Overall Experience

As usual, we have had excellent care from all the Bluebird carers. They are kind and take very good care of me as they have done for 6 years.

Reply from Emma Williams, Development Coordinator at Bluebird Care Mid and West Cornwall

Thank you for your kind words! We are so happy that you are happy with the care that we provide for you. We will of course pass your comments onto the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 April 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Thursday 08 Jan 2026Bluebird Care (Mid & West Cornwall) is delighted to share that we are now registered with the Care Quality Commission (CQC) for the Treatment of Disease, Disorder or Injury (TDDI)....

Awards / Recognitions (5)

Meet the Team (14)

Chris Smallridge Job Title: Director Joined: 2025
Chris Smallridge

We’re happy to announce that Chris has now taken on the role of Director. With a compassionate approach and a real commitment to quality care, she is dedicated to supporting both our team and our customers. We’re excited for this next chapter and the positive direction Chris will bring to our company

Alex Smallridge Job Title: Director Joined: 2025
Alex Smallridge

We’re pleased to announce that Alex has taken on the role of Director, alongside Chris.

Sharon Groves Job Title: Registered Care Manager Joined: 2023
Sharon Groves

Sharon serves as Registered Care Manager, overseeing compliance and service quality to ensure excellent care for all clients. She provides leadership and support to staff, implements best practice standards, and monitors service delivery to maintain high levels of safety, efficiency, and client satisfaction.

Claire Thomas Job Title: Business Care Manager Joined: 2024
Claire Thomas

Claire serves as Business Care Manager, overseeing operational processes and supporting teams to maintain efficient, high-quality care delivery.

Hannah Smith Job Title: Registered Nurse Area Manager Joined: 2025
Hannah Smith

Hannah is our Registered Nurse and Area Manager, overseeing complex care and providing guidance and support to her team. With her expertise and compassionate approach, she ensures both our staff and customers receive the highest standard of care.

Colette D Job Title: Payroll & Finance Administrator Joined: 2015
Colette D

Collette is our Payroll & Finance Administrator, ensuring staff are paid accurately, managing customer invoices, and helping keep our financial services running smoothly.

Sarah S Job Title: Recruitment & Publicity Manager Joined: 2023
Sarah S

Sarah S is our Recruitment & Publicity Manager, supporting our teams by welcoming new staff and helping share the great work we do in the community.

Sarah J Job Title: Area Manager - Children's Services Joined: 2014
Sarah J

Sarah J is our Area Manager for Children’s Services, leading her team to provide dedicated care and support for children and their families.

Lindsey K Job Title: Area Manager - Live-in Care Joined: 2022
Lindsey K

Lindsey is our Area Manager for the Live-in Service, working closely with her team to ensure clients receive consistent, compassionate support at home.

Rachel T Job Title: Area Manager - Complex Care & Support & Training & Development Coordinator Joined: 2019
Rachel T

Rachel is our Area Manager for Complex Care and also supports the growth of our teams as Training & Development Coordinator, helping us provide the best possible care.

Gary R Job Title: Area Manager - Complex Care Joined: 2025
Gary R

Gary is our Area Manager for Complex Care and is also overseeing Live-in Care during maternity cover, ensuring continuity and support for clients and carers.

Ben A Job Title: Area Manager - Homecare Joined: 2023
Ben A

Ben is our Area Manager for Homecare Services, working closely with his team to ensure individuals and families receive the highest quality of care.

Abbie P Job Title: Team Manager - Live-in Care Joined: 2023
Abbie P

Abbie is our Team Manager for the Live-in Service, supporting clients and carers under the guidance of Lindsey K, our Area Manager.

Luke N Job Title: Team Manager Joined: 2025
Luke N

Luke is our Team Manager in the Children's Service, working closely with families and children under the guidance of Sarah J, our Area Manager

Frequently Asked Questions about Bluebird Care Mid and West Cornwall

How many Carers does Bluebird Care Mid and West Cornwall employ?

Bluebird Care Mid and West Cornwall employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Mid and West Cornwall to verify any information. View our terms and conditions. Bluebird Care Mid and West Cornwall has an Enhanced Service - more info.