Bluebird Care Newark, Sherwood & Bassetlaw

Mum's carers who remained the same throughout were outstanding. They meshed in with mum, myself, my brothers and the District and Palliative Nurse teams sensitively and always professionally and were/are amazing much loved heroes.

Very satisfied. Staff very professional and helpful.

The carers who visit my mother are kind & caring but professional as well. Regular contact from the office is appreciated

Highly recommend Bluebird Care Company, From first contacting the company for information to now nearly 2 years of care they are absolutely fantastic, when weve needed extra care and support for our family members they have always accommodated, nothing is ever to much trouble, thank you so much to all the staff and management are fantastic

We recently had a review with Bluebird, my mother was there together with three of her daughters including me. Everything went very well, a few suggestions were put forward by us as well as the member of staff conducting the review. We and my mother (the client) expressed how pleased we are with the overall service provided by bluebird, hence the five star review. All members of staff are always respectful, friendly and courteous

They do more than just do their job well. They truly focus a huge range of skills on meeting the needs of their client. Excellent

Mum is very happy with the service provided by Bluebird. One or two problems have been recently resolved and all is well. The care staff are very kind and excellent in every way.

I have assistance each morning to help get washed, dressed and breakfasted. All the carers are cheerful and ask how I am. I'm always asked if I've taken my medication. We all have a good routine and I'm always asked if there is anything else I would like them to do. Overall a very good continuous experience.

Staff are punctual and very caring. Personal care performed with dignity. Reassuring and caring support.

We highly recommend Bluebird to those looking for quality care as they have a genuine desire to provide the best quality of care for those in need.

Rightfully so l have a high expectation of a private Care Company and Bluebird does deliver.

Excellent service from Bluebird Care. Professional, caring staff, enable Mum to live in her own home. Good communication between staff and family. Very pleased with the service and can highly recommend the service.

My elderly mother has had the support of Bluebird Care for two years now and has been very pleased with the support she has been given. The carers have been very friendly and supportive, taking on the daily tasks Mum just cannot do anymore because of her physical condition. One or two carers have become friends, in her eyes, which makes such a difference to her daily mood and sense of value and purpose. The flexibility of the provider is highly valued and we work closely with our contact to ensure good communication all-round. Our only criticism is that occasionally a carer has arrived outside of the allocated time - not a great problem but not ideal for many reasons, although this is rare. We think that the cost is expensive, probably at the top end for the care being provided and this is the only reason we have not awarded a five-star rating. Thank you to Bluebird Care for their invaluable ongoing care and support.

Staff, ono the whole, go out of their way to help and assist, where necessary, without being over-intrusive.

Excellent service - carers and management. Always 'stepped up' when we have needed extra help/care. All carers have been wonderful to both Mum and Dad. Thank you.

All our communications with Bluebird Care have been professionally dealt with, and responses quickly received. To date, any issues raised during a carer's visit have been communicated to us in a timely manner to enable a swift resolution. Nothing is too much trouble for the team, both front-line and office-based, and we're pleased we found you.

Bluebird has been very reliable, helpful, sensitive and caring while looking after my husband who has Dementia. They came in the evenings to get him into bed and give him his medication to give me a break. They also come one afternoon a week and do a variety of activities with him and he greatly enjoys their company. I will definitely use them again.

My wife's medical issues are complex, however, the regular team of carers have the understanding, experience and appropriate bedside manner to deal with most eventualities. This has been demonstrated over the past 12-months, in particular, providing extra care/liaising with district nurses with respect to the management of pressure sore, which in turn, with their support, has now healed, alongside day to day routines they remain vigilant and aware at all times.

I also have 9 years experience of in dealing with 3 different care providers in a neighbouring local authority. In all this time non of them have delivered the consistently high standards that I have encountered with Bluebird.

I am quite satisfied with how things are going. I get on with all the carers.