Bluebird Care Taunton & Mid Devon

Unit A4, West park 26, Wellington TA21 9FH
Review Us
9.6 38 Reviews
  • Bluebird Care Taunton & Mid Devon, Wellington
Bluebird Care Taunton is a home care provider offering people the chance to receive excellent care.   

Home care clients receive care from staff who are kind and caring.
Staff respect people's privacy and dignity when providing personal care.

As well as washing, dressing and helping people get in and out of bed, staff can offer companionship, help with making meals and assistance to go out to visit family and friends, attend social events and keep health appointments.   

Compassionate care staff give people the real attention they need to meet their everyday care needs and wishes in a dignified manner.

Care Provided by Bluebird Care Taunton & Mid Devon

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34.77 – £37.25
  • Weekly Live-in Care Fees: £1150 – £1300

These prices are only a guideline, please contact Bluebird Care Taunton & Mid Devon to find out the exact price for your requirements.

Contact Bluebird Care Taunton & Mid Devon to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Taunton & Mid Devon to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Ben Sellick (Registered Manager)

Bluebird Care Taunton & Mid Devon Reviews (38)

9.6

Bluebird Care Taunton & Mid Devon has a Review Score of 9.6 (9.589) out of 10, based on 32 reviews in the last 2 years.
Over all time Bluebird Care Taunton & Mid Devon has 38 reviews.

Overall Experience
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Date Published
  • 38
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Reviewer Connection to Bluebird Care Taunton & Mid Devon
  • 20
  • 5
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  • 1
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Total of 38, showing 1-20
Review from E H (Client) assisted by family/friend published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Hygiene issues. Incontinence towels left behind door making entrance impossible.
Health and safety issues. Dishes left unwashed in the sink. Large amount gravy left on the floor uncleaned when mop and bucket in kitchen.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you for your feedback, and I'm very sorry to hear of the issues you've described. This is not the standard we are committed to delivering at Bluebird Care Taunton & Mid Devon.

We will be reviewing this with the team and putting any neccessary measures in place.

We would welcome the chance to put this right. Please contact our office on 01823 331194 or email us on taunton@bluebirdcare.co.uk and ask to speak with the Operations Manager so we can look to offer reassurance and resolution to any issues.
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Review from M T (Client) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very nice and grateful for their calls, varied times so adapted if later or early. Thank you all very much.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you for leaving such a glowing review! We are so pleased our team were able to support you so well.
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Review from Linda J (Client) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, helpful and cheerful. Very supportive in my recuperation.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you so much for taking the time to leave such a kind review. We are delighted that you were supported so well by the Bluebird team.
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Review from N M (Wife of Client) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found all the Bluebird Care team really do care about looking after clients they have been very kind, friendly & patient towards my husband & me. Both my husband & I have had a very positive experience with Bluebird Care
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonWe are so grateful for your kind words, we pride ourselves on providing high quality and person centered care to each individual person we see, it is lovely to read the impact that has, and we are so pleased you have had such a positive experience with us.
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Review from Pat R (Client) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ella is a very careing person and is alway happy she really cheers me up when she comes in and nothing is to much trouble.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you for leaving such a kind review, and it is lovley to hear you had such a positive experience with the team. We will ensure that the member of the team you have mentioned is aware of the positive impact they made.
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Review from R J (Wife of Client) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the second time we have been blessed with help from Bluebird Care Team. Every one of them is caring, anticipates not only my husband's needs but mine as well, and always willing to go the extra mile. Not only do they care for my husband's physical needs but their cheerful character lightens
his mood. I wouldn't hesitate to recomend this company to anyone else. The only negative thing I could say about them is that some don't tidy up properly after they have finished. Apart from this, I don't think it would be possible to find another group of people who fulfil the role of carers better than the Bluebird team.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you so much for your wonderful feedback! We are delighted to hear how much our team's care and cheerful approach have meant to both you and your husband. Your feedback is greatly appreciated, and we will also take on board your comment about tidying up to ensure we continue to improve. Thank you again for your kind recommendation and trust in the Bluebird Care team!
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Review from Albert M (Client) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service first class. The carers are very helpful, very polite, and very knowledgeable
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you so much for taking the time to leave us such a glowing review! We are so proud of our team who have been able to support you so well during your care journey.
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Review from Lynda T (Client) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and helpful team that visit me, especially regarding personal care.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonWe are so pleased that our team are able to support your care needs. Thank you for your kind words!
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Review from K B (Daughter of Client) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ella came to mums this morning,
Very helpful and friendly.
Very chatty and made mum and myself feel very comfortable with her around.
Hopefully we see more of her while mum is a client of yours.
I would completely recommend Ella
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you for your lovely review. We are so glad that you found a member of our team helpful and that they supported your mum to feel comfortable at home.
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Review from M V (Son of Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The 1st assessment visit was extremely professional and reassuring. They arrived on time listened carefully to our needs and explained the process carefully and clearly which gave us confidence in going forward. The visit was friendly, felt thorough but not at all rushed and we were impressed with the
caring and respectful approach.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonIt is wonderful to hear that our team were able to offer guidance and reassurance during the assessment process. Thank you for taking the time to leave us such a kind review.
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Review from G V (Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Polite and caring staff ready to help out with whatever I needed. They were also respectful of the fact that I wish to be as independant as possible. Even if I didn't need help, it ws good to know that they were going to be calling in just in case I needed something not thought of.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you so much for your kind review! We're so proud that our team was able to provide the support you needed to maintain your independence.
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Review from Roy T (Client) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
D2A brilliant they get me up moving, very helpful
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHi Roy, thank you for your kind feedback. We're so pleased to hear that our D2A team have been helpful and supporting you in getting up and moving!
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Review from G T (Wife of Client) assisted by family/friend published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant, very satisfied, over the moon.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with Bluebird!
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Review from S N (Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy - looking after me and helping me out
Kept me going when I would have caved in
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonThank you so much for your kind words. We are really glad to hear that you felt supported and cared for. That's exactly what Bluebird is here for!
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Review from Vanessa H (Daughter of Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the enablers have been fantastic. Positive, kind, caring, diligent & great at their jobs. Mum's dignity has been preserved (as far as is possible) & I know she feels very comfortable with them. They bring a bit of brightness & energy into the house. They never rush my mum and allow her time to think.
They have been very good at fitting her back brace & ensuring she is safe and secure. I wish Bluebird operated in our area for when D2A finishes - they've been brilliant. Thanks to everyone
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHello Vanessa, thank you so much for your thoughtful feedback. We are truly delighted to hear how comfortable and supported your mum has felt, and that our enablers have been able to bring kindness, positivity, and reassurance into your home.
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Review from Brenda R (Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good at all issues
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHi Brenda, thank you for your feedback. I'm glad we were able to support you with everything you needed!
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Review from S N (Daughter of Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff I've met have been fantastic in supporting Mum and encouraging her to continue aking staps towards greater levels of indpendence. They have treated her with dignity, respect and patience despite her at times challenging behaviour
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHello, we are so pleased that our team have been able to support your mum and helping her build her independence. Thank you for taking the time to leave us such a lovely review.
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Review from G E (Client) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff are caring & very efficient. They have given advice & help when asked for. They are very professional I have nothing but praise for how they have treated me from coming home until today. I requested morning & lunch calls but realised lunch would not see me through to early next day so staff
kindly attend to bed call with no issues.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHello, thank you for sharing such kind words. We're so pleased to know that you've felt well supported and cared for throughout your time with us!
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Review from Elizabeth S (Client) assisted by family/friend published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very caring, cheerful & supportive. They have always taken pains to treat me with dignity and respect, and their sense of humor has been greatly appreciated. I have particularly enjoyed that some of the staff have been especially positive & encouraging towards my efforts to rehabilitate.
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHi Elizabeth, thank you so much for your thoughtful feedback. We're delighted to hear that our team's care, positivity, and encouragement have made a difference in your experience. Supporting you with dignity, respect, and a bit of humour along the way is exactly what we strive for, and we're so pleased it has helped in your rehabilitation journey!
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Review from J B (Wife of Client) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good attention to detail pleasant personality
Reply from Thomas Stoneman, Business Development at Bluebird Care Taunton & Mid DevonHi, thank you for your feedback and for taking the time to leave us a review. We are delighted that our team supported your loved one in such a positive way!
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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Bluebird Care Taunton & Mid Devon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.589 for Bluebird Care Taunton & Mid Devon is calculated as follows: ( (135 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 180 Ratings = 4.589
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Taunton & Mid Devon is based on 30 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (4)

Ben

Ben Sellick

Job Title: Registered Manager Joined: 2014

My name is Ben Sellick and I am the Registered Manager for Bluebird Care in Taunton and Mid Devon.


At the age of 19 with the encouragement of my late Mum, I joined a local care home as a Care Assistant. I have worked in a variety of roles within care over the last 18 years.


In 2014 I joined Bluebird Care - Taunton & Mid Devon, and it gave me a new lease of life in my care career.
I have spent over half my time with Bluebird Care as a Manager and have had the privilege to support and upskill my team to share the same passions and values.


In my spare time, I am a children’s entertainer and joined the West Somerset Magic Society.


I have found real meaning in being able to link my skills and experiences across all age groups.


I take great pride in representing Bluebird Care- Taunton & Mid Devon. It has been a huge pleasure for the last 10 years and hope it is many more to come.

Ivars

Ivars Ceimeris

Job Title: Recruitment Consultant Joined: 2021

Hi, my name is Ivars Ceimeris and I'm the Lead Care Co-Ordinator at Blue Bird Care - Taunton & Mid Devon.
I joined the Bluebird Care Team in October 2021 when I moved to Somerset from Bournemouth.


My role is all about support. Support for the Care team out in the field and most importantly to our customers. I love my job and nothing makes me happier than making sure that our customers get the best care possible. I am proud to be part of a team that ensures that our customers can live the life they choose, in their own homes and get the support that they need.


In my free time, I love shopping, travel and the theatre.

Dinah

Dinah Mason

Job Title: Care Manager Joined: 2021

I have worked on and off in the care sector since I was 18 years old, I had a long break when I had my children as I believed that I couldn't be a good carer and a good mother, as there's just not that much care in me to give.


However, once my children had reached secondary school, I came back to the thing I love the most.


I have always worked in the community, supporting people from all walks of life to be as independent as possible and to live fulfilling lives within their own homes. I find this incredibly rewarding, as each day is different, and I really feel the huge impact of delivering person-centred care can make on an individual's life.


Working for Bluebird, I have been given the opportunity to really grow and develop within a role that I love. Every day I feel that I am able to change lives, even if those changes are small, they still make a difference. My mantra for life and especially my work is:
Use your smile to change the world, don't let the world change your smile.

Thomas

Thomas Stoneman

Job Title: Operations Manager Joined: 2021

Before working for Bluebird Care, I was new to care, although having worked with clinical exercise populations in previous workplaces I had experience with Reablement. I started with Bluebird Care as a replacement assistant and found I had a passion for the work I was carrying out.


Supporting patients who had been discharged from the hospital, and seeing their progress as a direct result of the team's input made me feel part of a vital service improving people’s quality of life. From my role as a Reablement Assistant, I progressed to a team leader role, from the Discharge to an assessment manager role then to the Business Development Manager role. Although my role has changed, at the core of all the work I do remains a passion for making a difference in people’s quality of life which is what motivates me day-to-day

Frequently Asked Questions about Bluebird Care Taunton & Mid Devon

What Type of Services does Bluebird Care Taunton & Mid Devon offer?

Bluebird Care Taunton & Mid Devon offers Home Care.

How many Carers does Bluebird Care Taunton & Mid Devon employ?

Bluebird Care Taunton & Mid Devon employs 130 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Taunton & Mid Devon to verify any information. View our terms and conditions. Bluebird Care Taunton & Mid Devon has an Enhanced Service - more info.