Bluebird Care Taunton & Mid Devon

Unit A4, West park 26, Wellington TA21 9FH
Review Us
9.6 41 Reviews
  • Bluebird Care Taunton & Mid Devon, Wellington
Bluebird Care Taunton is a home care provider offering people the chance to receive excellent care.   

Home care clients receive care from staff who are kind and caring.
Staff respect people's privacy and dignity when providing personal care.

As well as washing, dressing and helping people get in and out of bed, staff can offer companionship, help with making meals and assistance to go out to visit family and friends, attend social events and keep health appointments.   

Compassionate care staff give people the real attention they need to meet their everyday care needs and wishes in a dignified manner.

Care Provided by Bluebird Care Taunton & Mid Devon

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34.77 – £37.25
  • Weekly Live-in Care Fees: £1150 – £1300

These prices are only a guideline, please contact Bluebird Care Taunton & Mid Devon to find out the exact price for your requirements.

Contact Bluebird Care Taunton & Mid Devon to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Taunton & Mid Devon to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Ben Sellick (Registered Manager)

Bluebird Care Taunton & Mid Devon Reviews (41)

9.6

Bluebird Care Taunton & Mid Devon has a Review Score of 9.6 (9.606) out of 10, based on 35 reviews in the last 2 years.
Over all time Bluebird Care Taunton & Mid Devon has 41 reviews.

Overall Experience
  • 34
  • 5
  • 0
  • 2
  • 0
Date Published
  • 41
  • 25
  • 32
  • 35
  • 6
Reviewer Connection to Bluebird Care Taunton & Mid Devon
  • 22
  • 6
  • 5
  • 4
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Rupert F (Husband of Client) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used the service for six months now.
They go into a great deal of detail regarding the condition and needs of the person needing care and have very kindly supplied the same carer on a number of occasions, to give my wife continuity of care.
I have found the agency excellent in every way -
they are very thorough, reliable, responsive, helpful and friendly carers. Great agency, I cannot recommend Bluebird more highly.
Reply from Charmaine Ardren, Business Development at Bluebird Care Taunton & Mid DevonWe are so happy to hear that you would recommend our services to others. Thank you for taking the time to review our services. Best Wishes, the Bluebird Care Taunton Team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Bluebird Care Taunton & Mid Devon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.606 for Bluebird Care Taunton & Mid Devon is calculated as follows: ( (149 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 198 Ratings = 4.606
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Taunton & Mid Devon is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (4)

Ben

Ben Sellick

Job Title: Registered Manager Joined: 2014

My name is Ben Sellick and I am the Registered Manager for Bluebird Care in Taunton and Mid Devon.


At the age of 19 with the encouragement of my late Mum, I joined a local care home as a Care Assistant. I have worked in a variety of roles within care over the last 18 years.


In 2014 I joined Bluebird Care - Taunton & Mid Devon, and it gave me a new lease of life in my care career.
I have spent over half my time with Bluebird Care as a Manager and have had the privilege to support and upskill my team to share the same passions and values.


In my spare time, I am a children’s entertainer and joined the West Somerset Magic Society.


I have found real meaning in being able to link my skills and experiences across all age groups.


I take great pride in representing Bluebird Care- Taunton & Mid Devon. It has been a huge pleasure for the last 10 years and hope it is many more to come.

Ivars

Ivars Ceimeris

Job Title: Recruitment Consultant Joined: 2021

Hi, my name is Ivars Ceimeris and I'm the Lead Care Co-Ordinator at Blue Bird Care - Taunton & Mid Devon.
I joined the Bluebird Care Team in October 2021 when I moved to Somerset from Bournemouth.


My role is all about support. Support for the Care team out in the field and most importantly to our customers. I love my job and nothing makes me happier than making sure that our customers get the best care possible. I am proud to be part of a team that ensures that our customers can live the life they choose, in their own homes and get the support that they need.


In my free time, I love shopping, travel and the theatre.

Dinah

Dinah Mason

Job Title: Care Manager Joined: 2021

I have worked on and off in the care sector since I was 18 years old, I had a long break when I had my children as I believed that I couldn't be a good carer and a good mother, as there's just not that much care in me to give.


However, once my children had reached secondary school, I came back to the thing I love the most.


I have always worked in the community, supporting people from all walks of life to be as independent as possible and to live fulfilling lives within their own homes. I find this incredibly rewarding, as each day is different, and I really feel the huge impact of delivering person-centred care can make on an individual's life.


Working for Bluebird, I have been given the opportunity to really grow and develop within a role that I love. Every day I feel that I am able to change lives, even if those changes are small, they still make a difference. My mantra for life and especially my work is:
Use your smile to change the world, don't let the world change your smile.

Thomas

Thomas Stoneman

Job Title: Operations Manager Joined: 2021

Before working for Bluebird Care, I was new to care, although having worked with clinical exercise populations in previous workplaces I had experience with Reablement. I started with Bluebird Care as a replacement assistant and found I had a passion for the work I was carrying out.


Supporting patients who had been discharged from the hospital, and seeing their progress as a direct result of the team's input made me feel part of a vital service improving people’s quality of life. From my role as a Reablement Assistant, I progressed to a team leader role, from the Discharge to an assessment manager role then to the Business Development Manager role. Although my role has changed, at the core of all the work I do remains a passion for making a difference in people’s quality of life which is what motivates me day-to-day

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