Helping Hands Home Care (Leeds)

Helping Hands have been looking after my mother for the last 2.5 years. My sister and I could not have enabled Mum to remain in her own home if the carers had not been coming. Mum has 3 visits a day (meals and personal care) except for a couple of days when my sister and I can be with her. Both the carers and office staff are always attentive, caring and professional. They have always been accomodating with amendments to her regular care and alert us to any issues in a timely way. I would not hesitate in recommending them.

I just want to let the general public know that Helping Hands Leeds are a care provider that really do care. My friend has been with Helping Hands Leeds for over 12 years now. There isn't a day that goes by that he let's me know that each individual carer that has visited him has treated him with the upmost respect. His Wednesday afternoon's out to the pub with his carer & neighbour is the highlight of his week. To each individual carer and each member of staff in the office, thank you for what you do. Without you my friend wouldn't be here today. Please keep up the excellent work. Would highly recommend Helping Hands Leeds if anyone is looking for an excellent care provider.

I have had Helping Hands care for my Mum on 2 days a week for the past 6 months. They are amazing. Mum wasnt too keen on the idea of carers as she wanted me to do but I was struggling and needed help. Care was put into place for one day a week...Fridays. Mum soon got used to the idea but it was made easier as the staff who attended were so lovely. I then arranged for a carer to come for an hour on Monday mornings. I cannot praise everyone at Helping Hands enough! From the care Mum receives to the communication from office staff.....everything is 5*

Be careful and check everything before using this company, they seem to have perfected the art of taking money for nothing.

Carers arrive within the allocated time period and make the effort to get to know my parents.

I live away from care user so am unable to visit regularly and have little knowledge of the services in that area and have full confidence in the agency

The team at Helping Hands is amazing. The manager is responsive to any changes we need for my mums care and always glad to help. My mum loves "her ladies" that come. They run through a checklist of things I have asked them to do and let me know if there is anything off with my mum. With my mum having a bit of Dementia and in her 90's it gives me peace of mind knowing that she has someone else helping look after her. I am absolutely thrilled with Helping Hands and couldn't recommend them more!

Helping Hands have been looking after my parents and now just my Mum for over 4 years. A wonderful relationship has been formed with their main carer who is thoughtful, considerate and really pro-active. My brother and I do not live in Leeds, so knowing Mum is receiving daily visits and we are being kept in the loop is a significant re-assurance. All other carers who visit the house are friendly and professional too

All the office staff are equally attentive and supportive, they all know me and Mum by name and are always really helpful. We couldn't be without you!

Always very happy all staff helpful nothing a problem. Always willing to help office staff and are always great if need to do anything with my calls.

My dad has care from the Helping Hands Home Care (Leeds) at lunchtime. Everyone is kind and patient and you all make my life a lot easier when I am at work. Thank you very much, great service.

The carers at Helping Hands Home Care (Leeds) branch have been and are excellent in caring for my mum. They always have a cheerful smile and attitude. Professional at all times. They have good banter with Mum and are excellent in lifting Mum out of her "down" moments. A consistent team of carers coordinated well at the office makes it all easy as it buildings trust and unshakeable rapport. Mum and I are always welcome when we visit the office. Mum is happy as she calls them all her family.

I cannot praise the staff highly enough. They are all friendly, helpful and obviously care very much about their vocation. We have started looking forward to their visits as it bring a little sunshine into our lives.

The carer, who I sadly haven't met yet as I live abroad, has been a light in my mum's life. Someone to just chat with, potter around the house with and recently go for little shopping expeditions. We can see the difference in my mum already. Thank you, Helping Hands team.

The service feels reassuring, professional, safe, reliable, caring and flexible. We have been using Helping Hands for 1 year - 4 sessions per week of domestic help, food preparation and outings - and I would definitely recommend it to others needing help.