Quality Care @ Home Reviews (2)
Over all time Quality Care @ Home has 2 reviews.
Review from T R (Daughter of Client) published on 21 February 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both my parents have been receiving support from Quality Care @ Home for around 3 years with Mum being very unsteady on her feet and my dad being completely bed-bound after a stroke.
The staff are very efficient and tend to my parent's basic needs (washing, dressing, preparing meals, changing beds,
The staff are very efficient and tend to my parent's basic needs (washing, dressing, preparing meals, changing beds,
personal care, putting washing on and hanging out, administering medication, etc) four times a day plus offering some chit-chat whilst there too.
I have always found the office staff to be very helpful and efficient when I have called and staff are very friendly when I see them at my parent's house.
The manager has always been amazing with her support towards me and my parents too by advising on questions I have and informing me of things I need to do/get for my parents to help make everyone's life a little bit easier.
Caring for someone as they do is not something I have in me so having Quality Care @ Home tend to my parents is wonderful.
I have always found the office staff to be very helpful and efficient when I have called and staff are very friendly when I see them at my parent's house.
The manager has always been amazing with her support towards me and my parents too by advising on questions I have and informing me of things I need to do/get for my parents to help make everyone's life a little bit easier.
Caring for someone as they do is not something I have in me so having Quality Care @ Home tend to my parents is wonderful.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review from S P (Daughter of Client) published on 28 March 2023
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As my mother passed away January 27th and was in hospital from January 2nd - hence retrospective, However, this has been the best company, by a mile, that my mother had. The carers were conscientious, kind and caring. They were always bright and happy on entry. Very efficient in the giving and recording
of medication given. Cannot fault them in any way. Would highly recommend this company.
Reply from Kelly Murray, Registered Manager at Quality Care @ HomeThank you so much for taking the time to leave us a review. It was a pleasure to care for Mum. We thoroughly enjoyed our time with her and miss her deeply.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
