Quality Care @ Home

When my Mum was discharged from hospital in February after having several falls at home Quality Care @ Home were assigned to her for 6 weeks. When Mum then had to pay for her own care she kept the same company.
There were a few issues with times of visits being unpredictable, but generally things were ok.
Mum also seemed to have a lot of different carers rather than a regular team.
If there was a problem then I always received a timely phone call from the office and things were generally sorted out fairly quickly.
If Mum had an appointment then a phone call from me to QC@H quickly cancelled or rearranged the visit.

Mum has now gone into a nursing home after having further falls and needing more care.

Both my parents have been receiving support from Quality Care @ Home for around 3 years with Mum being very unsteady on her feet and my dad being completely bed-bound after a stroke.
The staff are very efficient and tend to my parent's basic needs (washing, dressing, preparing meals, changing beds, personal care, putting washing on and hanging out, administering medication, etc) four times a day plus offering some chit-chat whilst there too.
I have always found the office staff to be very helpful and efficient when I have called and staff are very friendly when I see them at my parent's house.
The manager has always been amazing with her support towards me and my parents too by advising on questions I have and informing me of things I need to do/get for my parents to help make everyone's life a little bit easier.

Caring for someone as they do is not something I have in me so having Quality Care @ Home tend to my parents is wonderful.