Crown Home Care

Excellent care for my terminally ill wife from day one. Very friendly and competent carers, as are the office staff. Smart uniforms and always very punctual. Nothing seems to be too much trouble. In my opinion, the Rolls-Royce of home care providers. Highly recommended.

Crown Home Care are providing a responsive, professional and caring service for my mum. All staff and carers have been understanding and empathetic to Mum's needs. This has been so reassuring and Mum looks forward to seeing those that are caring for her. This has enabled me to have time out knowing Mum is well cared for. Thank you.

Excellent staff and support for my mother. Timely, friendly, consistent staff, adaptable and feel like I can approach the office with any support or requests we may want. I wouldn't want to go anywhere else.

Crown Home Care has been providing a carer to help with my father in the mornings. We feel very lucky to have had Crown come in and help us out. In all my communications with Crown, they have been very professional, reliable and caring in their approach. My parents are very happy with the care being provided and really appreciate the consistency in the people that provide the care. We had heard good things about Crown before and I can honestly say all the good reviews are fully justifiable.

A local, friendly, family-run company which makes you feel part of the family. The best care my dear mother ever received. All staff were amazing, and the management was supportive and easily contactable.

We have used the services of Crown Home Care for almost a year now, firstly for 24-hour live-in care for my dad until he died in March. The carers who came to look after him and my mum were wonderful - very professional, caring, patient and kind and the team at Crown were so helpful and supportive to us all and pulled out all the stops to help get my dad out of hospital and back home for his last few days. We now have a domestic carer from Crown who visits my elderly mum for a few hours a week and we are very happy with this arrangement. The lady who comes to help her is kind and patient and very willing to help Mum with her meals, light domestic work and a bit of food shopping. I am confident that if we need to increase Mum's care Crown would be able to provide this for us. I have regularly recommended Crown to other people.

I implicitly trust the Crown Home Care’s team with my elderly mother's care. The individual carers and management have got to know my mum so that they can provide the best care and companionship for her. They show her respect and are kind and professional. Additionally, they have given me advice and support when needed, helping by speaking to occupational therapist assessors directly to ensure the best assistance is also provided by the NHS. Mum has also readily accepted the team and looks forward to their visits.

A member of staff from Crown Home Care came to live in with me for two weeks last autumn to help me recover from an infection. The Crown managed to place the staff member with me as an emergency within three days despite the pandemic. The moment she arrived, I felt completely confident with her care and her positive attitude was an important factor in my regaining my independence. She was an absolute delight to have in the house and we had a very good relationship. She understood and supervised my medication and ensured I had sufficient fluids, measuring my intake every day. Her personal care when I was confined to bed was professional and excellent. She encouraged me to mobilise and at the end of two weeks I was walking with a stick and she left me with a whole list of exercises to do. She put a great deal of emphasis on nutrition and cooked me delicious meals but encouraged me to increasingly do more for myself. Altogether I was delighted with her visit.

We have only been using Crown Homecare for the past 2 weeks after my frail father moved in with us but we are more than happy with the care and support they have provided. The carers treat dad with dignity, are respectful of our home and we feel we are getting the best care that we can for him. Their attention to detail in the care plan means that little things that mean a lot to him get done. We have adjusted things over the fortnight as we have worked through getting a routine established with the care staff. We have a regular team of carers who Dad and I have got to know and feel confident in what they provide. The manager and office staff have also been extremely supportive to me, as a new carer and in working through the care plan for Dad's needs.

A very professional, flexible and friendly company. Staff easy to work with, great communications with rapid response to requests. Could not have wished for a better service to look after my Mum. Many thanks.

The considerate and very careful attention of all lady carers was exemplary, always seeking to provide the best and safest comfort for my disabled wife. Very nice personalities, all of them. My wife and I were so fortunate to have this provider assigned to her terminal care, shortened unexpectedly by an early death. Moreover, the supervisory management of care was exemplary in ensuring that nothing that should have been done was left undone.

The management and caregiving team at Crown are superb. Professional, expert, patient, kind and flexible. The care, support and companionship they are providing for my mother is excellent. They assessed the need, made recommendations and have adapted the care for mum as needed. The regular updates they provide for me are also a comfort. Knowing they are ‘on the ball’ means a great deal.

Thank you.