Lakeshore Care Ltd

was excellent, through the communication book which we all wrote in, and also I was given a mobile number for queries or emergencies. Mum needed consistency and she knew her carers and their times - very important to her. All staff were very friendly and professional from carers to office staff and mum, who initially didn't want carers in, soon accepted and was happy with them. We could feel secure in the knowledge that we would be told immediately of any issues, eg falls or illness and when the ambulance was called they always stayed until I got there. Mum's needs were accommodated as they changed, enabling her to stay in her home until she died, as she wished. We recommend Lakeshore.