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Lakeshore Care Ltd

15A Grove Road, 2nd Floor, Sutton SM1 1BB
Lakeshore Care Ltd Logo
Lakeshore Care Ltd logo
Lakeshore Care Ltd, Sutton
Lakeshore Care Ltd, Sutton
Lakeshore Care Ltd, Sutton

Lakeshore Care has built a strong reputation for delivering compassionate, personalised home care that enables people to live safely and independently at home.


Lakeshore Care works closely with clients and their families to provide flexible care that fits around personal routines, preferences, and changing needs. Every care journey begins with a detailed initial assessment, allowing the team to create thoughtful, responsive care plans that evolve over time.

Kindness, dignity, and...  

Care Provided by Lakeshore Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34.93

Our prices are tailored to each client and are based on individual care needs and the level of support required. We offer a free initial assessment to understand needs fully and provide a clear, personalised care plan.

The price(s) shown are provided by the agency. Contact Lakeshore Care Ltd for full pricing details and T&Cs.

Contact Lakeshore Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Lakeshore Care Ltd
  • Private Owned

Person in charge

  • Flaviano Desa (Director)

Lakeshore Care Ltd Reviews (8)

9.4

Lakeshore Care Ltd has a Review Score of 9.4 (9.375) out of 10, based on 7 reviews in the last 2 years. Over all time Lakeshore Care Ltd has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from christopher b (Son of Client) published on 5 May 2026 Submitted via Website
Overall Experience
Lakeshore carers have been looking after my Mum for the last 2 years.
It was a difficult decision to start carers because my Mum has always looked after herself and previously cared for my Dad.
Mum was worried about having other strangers coming into house.
However , the kindness , friendly and compassionate staff have helped my Mum and offered lots of reassurance to the family.
I would highly recommend Lakeshore carers.
The company has been flexible with changing visits and keeping consitancy with the same carers.
I know my Mum now regards the carers as friends and recently my Mum met up with some of the previous carers for lunch.

Thank you.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you so much for your kind words. We're delighted to hear how well your Mum has settled with the team and that she feels comfortable and supported. It means a lot to us that you would recommend our service, and we're glad we've been able to provide reassurance and consistency for your family.

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Review from Graham S (Son of Client) published on 8 April 2026 Submitted via Website
Overall Experience
We have been using Lakeshore for almost six years, on and off. The care team looked after my mother for several years before she passed and were absolutely invaluable. During that time we probably had close to a dozen different carers, who were all very professional. They always managed to cheer my mother up, in spite of very difficult circumstances.
Lakeshore now visits my 99-year old father daily and once again we have a really first class team. We all communicate on a messaging app, which works really well - the team keeps my sister and I up to date with any issues.
The office management team are also super-responsive and very organized.

I highly recommend Lakeshore.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you for your kind review and for trusting Lakeshore Care over so many years. We're delighted to hear that both our carers and office team have provided consistent, professional, and supportive care for your family. Your feedback is greatly appreciated and will be shared with the team.

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Review from I D (Nephew of Client) published on 11 March 2026 Submitted via Postal Card
Overall Experience

Lakeshore have looked after my aunt for several years. Carers are friendly, easy to work with and will try different, ways of doing something if the first method doesn't work. Will also listen to suggestions or put forward requests for items/equipment if needed.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you so much for taking the time to leave such a lovely review. We're really pleased to hear that you've had a positive experience with our team over the years.

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Review from Joy B (Wife of Client) published on 27 February 2026 Submitted via Website
Overall Experience

Lakeshore have been providing care for my husband for the last eight years. We have found all the carers to be thoroughly professional and competent. We look forward to their visits in the morning and at bedtime - they are always so cheerful and brighten our lives.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you so much for your lovely review and for trusting us with your husband's care. It truly means so much to hear that our carers have made such a positive difference to your daily routine. We're so grateful for your continued trust and support.

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Review from Geoffrey B (Client / Service User) published on 27 February 2026 Submitted via Website
Overall Experience

Thoroughly satisfactory. The carers are competent and invariably courteous. Even when logically I know they are busy, there is no suggestion of unusual haste. I feel with all the carers, ladies and gentlemen, that they are friends, but to an entirely professional degree.

The Care company provide a named person whom we may contact in emergency. The management keep in touch and visits from time to time.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you so much for your kind words. It really means a lot to our whole team. We're so pleased you feel supported by both our carers and management and we truly appreciate your trust in us.

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Review from Andrew T (Son of Client) published on 25 February 2026 Submitted via Postal Card
Overall Experience

Excellent care. Employees show respect and professionalism.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you for sharing your feedback with us. We're very pleased to hear that you've had a positive experience and truly appreciate your kind comments and support.

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Review from Steve R (Son of Client) published on 13 February 2026 Submitted via Website
Overall Experience

Excellent service. Cannot fault the carers or the company, used for my mother some years ago and now for my father. Have and will recommend them to anyone.

Reply from Zoe Hopkins, Office Manager at Lakeshore Care Ltd

Thank you very much for taking the time to leave such a kind review! We are delighted to hear about your positive experience with our team. Your feedback means a great deal to us. Thank you again for your support!

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Review from Libby D (Daughter of Client) published on 22 May 2018 Submitted via Website
Overall Experience

Our mother's health had been deteriorating and after yet another hospital stay and the START Team being involved, my sister and I needed to find care for her and we chose Lakeshore. I continued caring for mum but for 1 visit a day and Lakeshore accommodated this. We worked well together and communication was excellent, through the communication book which we all wrote in, and also I was given a mobile number for queries or emergencies. Mum needed consistency and she knew her carers and their times - very important to her. All staff were very friendly and professional from carers to office staff and mum, who initially didn't want carers in, soon accepted and was happy with them. We could feel secure in the knowledge that we would be told immediately of any issues, eg falls or illness and when the ambulance was called they always stayed until I got there. Mum's needs were accommodated as they changed, enabling her to stay in her home until she died, as she wished. We recommend Lakeshore.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Lakeshore Care Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lakeshore Care Ltd.

Meet the Team (3)

Flaviano Desa Job Title: Director Joined: 2012
Flaviano Desa

Director at Lakeshore Care.

Benish Khadim Job Title: Deputy Care Manager Joined: 2025
Benish Khadim

Our Deputy Care Manager, Benish, plays an important role in the daily running of care services, working closely with staff to ensure care is delivered safely and in line with care plans.

Zoe Hopkins Job Title: Office Manager Joined: 2024
Zoe Hopkins

Our Office Manager, Zoe, looks after the day-to-day office side of the service, supporting care delivery through administration, coordination and clear communication, so the care team can focus on providing care.

Frequently Asked Questions about Lakeshore Care Ltd

How many Carers does Lakeshore Care Ltd employ?

Lakeshore Care Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lakeshore Care Ltd to verify any information. View our terms and conditions. Lakeshore Care Ltd has an Enhanced Service - more info.