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15A Grove Road, 2nd Floor, Sutton, SM1 1BB
View full details of Lakeshore Care LtdLatest Reviews for Lakeshore Care Ltd
22 May 2018
Our mother's health had been deteriorating and after yet another hospital stay and the START Team being involved, my sister and I needed to find care for her and we chose Lakeshore. I continued caring for mum but for 1 visit a day and Lakeshore accommodated this. We worked well together and
communication was excellent, through the communication book which we all wrote in, and also I was given a mobile number for queries or emergencies. Mum needed consistency and she knew her carers and their times - very important to her. All staff were very friendly and professional from carers to office staff and mum, who initially didn't want carers in, soon accepted and was happy with them. We could feel secure in the knowledge that we would be told immediately of any issues, eg falls or illness and when the ambulance was called they always stayed until I got there. Mum's needs were accommodated as they changed, enabling her to stay in her home until she died, as she wished. We recommend Lakeshore.
Latest Reviews for Lakeshore Care Ltd
22 May 2018
Our mother's health had been deteriorating and after yet another hospital stay and the START Team being involved, my sister and I needed to find care for her and we chose Lakeshore. I continued caring for mum but for 1 visit a day and Lakeshore accommodated this. We worked well together and
communication was excellent, through the communication book which we all wrote in, and also I was given a mobile number for queries or emergencies. Mum needed consistency and she knew her carers and their times - very important to her. All staff were very friendly and professional from carers to office staff and mum, who initially didn't want carers in, soon accepted and was happy with them. We could feel secure in the knowledge that we would be told immediately of any issues, eg falls or illness and when the ambulance was called they always stayed until I got there. Mum's needs were accommodated as they changed, enabling her to stay in her home until she died, as she wished. We recommend Lakeshore.