Crestar Healthcare Ltd

Grenville House, New Swan Lane, West Bromwich B70 0NS
Review Us
8.0 2 Reviews
  • Crestar Healthcare Ltd, West Bromwich
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Crestar Healthcare Ltd

Person in charge

  • Brian Kanyangu (Manager)
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Crestar Healthcare Ltd Reviews (2)

8.0

Crestar Healthcare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Crestar Healthcare Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
1
1

Review from Robert G (Son of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a client of the response team. They have been excellent!
Sometimes, coming several times a day. They stalled my father from going into a Care Home for at least five years. This is due to their fantastic service.
Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julie R (Daughter of Client) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mothers care are absolutely wonderful. During the coronavirus, they have turned up for work dedicating their own lives to others in need; the elderly and vulnerable. Many of them have had to juggle working, with home, as their children have been off school for many weeks, each and every one of them
has been dedicated to taking very good care of Mom - even updating me when she has had a fall, even when she misplaced her wedding ring I was informed. They keep me in the loop, which I think is important.
These carers don't get the recognition, like the nurses, which is sad, as they are also very hardworking, and trying to keep all their clients happy and comfortable in their own homes.
On a few occasions, there has been a muddle up of Mom's medication, but I am swiftly informed, and the problem is always rectified ASAP.
I am extremely pleased with this company and how it is run. The manager should be proud of the staff he has working for him. Thank you carers, you are amazing, truly angels for caring.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Crestar Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Crestar Healthcare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Crestar Healthcare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Crestar Healthcare Ltd

What Type of Services does Crestar Healthcare Ltd offer?

Crestar Healthcare Ltd offers Home Care.

How many Carers does Crestar Healthcare Ltd employ?

Crestar Healthcare Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crestar Healthcare Ltd to verify any information. View our terms and conditions. Crestar Healthcare Ltd has an Basic Service - more info.