Bluebird Care Cambridge, South Cambs & Huntingdonshire

We are pleased with the care given on the social level that is needed. The Bluebird ladies are very sociable and easy to get along with. The timing is sometimes a bit out but that is OK, they have to get here and traffic, etc can be a problem. They are easy to chat with and good company.

My dad and mum have been with Bluebird Care recently in the last few months. Bluebird visit every morning and evening. Also at lunchtime at weekends. They both get on well with all the staff who visit. The carers are efficient, caring and kind.

The day that Dad died, two carers were amazing and in those circumstances, helped to make it the best day for him that it could have been, they were also a great support to us and we will always be grateful. Dad was really fond of the whole team and I know they were of him too. Thanks to you all.

I should add that the experienced, tactful and practical help I got from the carers made what would have been difficult into something much more fun. They kept an eye on supplies, explained various bits of equipment and helped me keep control. Their comments enabled me to judge whether I needed to call others in, such as nurses or not. Really wonderful service from Bluebird. Thank you.

My sister and I were apprehensive about using carers for our mother. We had an unsuccessful experience with a live-in carer so did not know how this would work out. All of the team at Bluebird alongside the deputy manager were so helpful, professional and respectful. Any issues were clearly and quickly communicated which gave us peace of mind. Our mums quality of life has been improved by Bluebird and for that, we will always be very grateful. Thank you to all the team xx

Bluebird is a very professional company and staff are very dedicated to helping their clients.

During the few weeks she was on the books before needing full-time Residential care, Mum found the carers to be kind, efficient and flexible. I was kept informed of any problems and the staff stepped in when I had to ask for additional visits at the end of the contract.

A fantastic service, from the carers that attend to mum to the team that we talk with when we need to amend something. We have used other local companies that just don’t compare, Bluebird Care Cambridge and South Cambs are professional and always support us all as a family. Just the best.

Having used several care companies, this is the best one for Cambridge in my view. Office staff are organised, professional and responsive. Care staff engage with those they are caring for, work hard and arrive on time. They may seem simple and obvious things but this can lack in many care providers in my previous experience. This is a difficult job done well. I would happily recommend this care company and will be using them again.

My mum has been with Bluebird Care for one year since her husband passed away. She gets on well with all the staff who visit her four times a day. In general, the girls are efficient and caring and I am glad we found this company in difficult times.

My wife has Parkinson’s and Lewy Body Dementia. We use Bluebird Cambridge for regular companionship care, two or three times a week, and live in care for seven days per month. The Bluebird team all have a wonderful aptitude to care and it is obvious the training is thorough and consistent. I am very confident to leave my lovely wife in the team’s competent and professional hands. More importantly, my wife enjoys the company of all the team.

The company is very flexible and the management and staff go out of their way to provide the service that has been asked of them. My parents have used other care providers in the past, but none have been anywhere near as good as Bluebird Care.

The carer who visits mum is more of a companion, as mum is now in a nursing home. Whilst unable to walk far unaided, she is mentally fairly healthly and her companion takes her out once a month. A visit to a national trust property, a church, or a garden centre often takes place. It is a significant effort to get mum out, use the wheelchair and assist to her personal care needs. All of this is done with thought and care. Mum always enjoys her time with the carer. Highly recommended.

The service that mother receives is excellent, the live-in carers have been good to excellent. The care team are mostly very good.

Bluebird have been caring for my mother for the past 10 months. She lives with me and has early dementia. The care received from the carers is excellent, kind, compassionate and efficient and also of great support to me. She can be difficult at times but they handle each day with great compassion and professionalism.

All the administration when first registering my mother was very thorough and efficient and has continued to be so. Lines of communication are good and any queries or concerns are dealt with quickly. The team who care for my mother are a real life-line for me and I look forward to seeing them each day. I would definitely recommend Bluebird to anyone looking for care and support

High standard of communication with me is extremely helpful.

When phoning the office it is very efficient and questions answered quickly.

The carers turn up punctually.

I am incredibly grateful to Bluebird Care for the care that they gave to my grandmother over the past eighteen months. They delivered care of the highest standard with professionalism and genuine compassion. My grandmother's dementia often led to very challenging behaviour but not once did they waiver in ensuring that she was safe and well looked after. My gran was always treated with respect and dignity and they were also a great source of support to me when I was finding things difficult. They went above and beyond on numerous occasions and are very easy to communicate with. I would not hesitate to recommend Bluebird Care (Cambridge and South Cambs) - I can't imagine what the past few years would have been like without them.