Brockton Care Ltd

We would be lost without you ,so keep up the good work Brockton Care.

I love these guys, always helpful, friendly and most know what they are doing. I moved from another company to Brockton and I much prefer these guys to them, they do try and stick to the times they are supposed to be at my house, but there are sometimes things that happen that means they are later than they should be but they apologize for the delay and in some cases will phone you to let you know that they will be late, I can't praise Brockton enough. A big thank you from me

New company is cheaper and provides better service.

Good company!

First-class.

I have been very pleased with the care. I have received from all the carers at Brockton Care.

Very good care from the carers, very sociable and efficient, good time-keeping. The office staff are very good but sometimes do not communicate messages which is worrying for myself if the carers will attend and when.

Brockton Care provided care for my mum for the last five weeks of her life and made her quality of life better, they came into our home with smiles and a sense of humour. The staff made Mum feel better about herself. Thank you all so much.

The service provided by all the carers is excellent. I speak very highly of the service provided and almost talk about them as friends.

Mum only had her carers for a few days before she passed away. The initial care meeting and all visits were very professional with such care shown in helping with her personal care. The level of care was increased without question when needed. It made such a difference to Mum’s well-being and to our peace of mind.

The carers are extremely competent in their care. Nothing has been any trouble to them and always willing to help and I never have to ask twice. They are great at remembering where things are kept. I don't know how they do it when they have so many to look after each. It is a pleasure to know the carers. The people in the office are always so nice and very helpful.

Main carers are excellent both are kind and very understanding as I have multiple ailments the two main being Parkinson's and type 2 diabetes which accounts for my poor writing. The others are substantial coping with a very tight timetable but cope very well and always cheerful, friendly and helpful.

I have always found our carers excellent in their care, attitude, and kindness. They are always on time and have a great deal of patience with him, I would be pleased to recommend Brockton Care to my friends and relatives. Very pleased with care in all aspects. Yours faithfully.

The care that I have from Brockton is usually top-notch. I have elastic stockings that go up to my bottom which are extremely awkward to put on, I have an ActiGlide that is used and I showed some of the carers how to use it as I think I am the only one to have stockings this high. Overall the carers are very caring and are lovely girls and boys. I always say thank you because they are so nice.

Carers are friendly, kind, patient, competent and discreet. Most will voluntarily carry out extra tasks that they see need doing, even if not directly requested by me. I have found them completely trustworthy. Office management could be better. Carers are sometimes given overlapping or clashing calls, with little regard for walking distance and travelling time. Phone calls are always answered promptly, but I wish staff would give their names when answering.

They are all part of the family.

I am not being harsh in saying this and by no means is the company bad.

Would prefer an earlier first call. 0830 - 0930 would be better.

The care provided is excellent and take great comfort in the knowledge that my welfare is being looked after to the highest standard.