CorderCare

Unit 1, Evergreen Venture Park, Barton Road, Wisbech PE13 4TP

CorderCare offers a genuine person centred home care service supporting adults of any age or condition, to achieve a better quality of life, enabling them to remain safe in their own homes. You will be supported by their skilled, experienced and professional carers, carefully selected because of their values and abilities.

CorderCare offers a range of services including personal care, medication support, dietary care, domestic/garden care, providing breaks (respite) for unpaid carers / family members and specialist care assisted holidays.

CorderCare are not financially driven, with service values based on honesty, integrity and trust with a real passion to help others. Let CorderCare take the complexity and worry out of remaining independent at home by providing one trusted source for all your needs.

If you want a fresh thinking care provider who takes the time to put you first, then get in touch to find out more.

Owner : CorderCare

Person in charge: Joanne Corder (Director)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 16

Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on CorderCare: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for CorderCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for CorderCare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.695 for CorderCare is calculated as follows: ( (121 Excellents x 5) + (53 Goods x 4) ) ÷ 174 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for CorderCare is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 CorderCare has a Review Score of 9.7 (9.695) from 29 Reviews

Average Ratings

  • Excellent
    21
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend CorderCare?

  • Extremely LIKELY
    26
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to CorderCare

  • Client / Service User
    14
  • Daughter of Client/Service User
    6
  • Son of Client/Service User
    3
  • Wife of Client/Service User
    3
  • Daughter-in-law of Client/Service User
    2
  • more

The carers are friendly and caring, they are polite and respectful.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4 out of 5

All good.

How likely would you be to recommend CorderCare? Likely

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Average Rating:   4.2 out of 5

Very good always.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

I have found the girls to be helpful and a pleasure to have in my home. Nothing is too much trouble and it is lovely to have a chat from time to time.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4.8 out of 5

All the staff are very kind and helpful.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

Staff are very kind, punctual and caring. Would recommend to others.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

CorderCare are amazing in the care and help they provide for myself and family. They are helpful, understanding and always have a smile which helps to brighten our day. We would be lost without the help and care from CorderCare. Really can't express enough how amazing CorderCare really are.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

Very happy. Our new care team are wonderful with nanny.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

Since moving my care to CorderCare I have found myself being happier with less problems. They are second to none and feel like family. Thank you for making my difficult life a happier one to tolerate. Keep up the good caring work.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

New to CorderCare from October 2017. Helpful, kind, considerate, approachable, keep to times. Generally satisfied with service.
My mother is very happy with their service and it has allowed her to stay in her own home. Having staff come in three times a day gives her the opportunity to chat and get involved with others, and allows me to get on with other things knowing she is being taken care of.

How likely would you be to recommend CorderCare? Likely

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Average Rating:   4.2 out of 5

After a string of unreliable private carers, we decided to employ and agency. After Cordercare started, we were immediately impressed with the level of service provided. Cordercare are professional, reliable and offer a friendly service of which we are very grateful.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

The overall care my mother receives is good. The only issue we have is the carers arrive a bit early as my mother who is 94 likes a routine kept.

How likely would you be to recommend CorderCare? Likely

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Average Rating:   4 out of 5

This agency was extremely professional and well organised.
The manager and team came to visit our home and met my husband in hospital in advance. They were able to give me advice about care and equipment in the home. We had a team of 6 carers who were punctual, polite, caring and compassionate.
They were all skilled in various areas of caring and my husband was treated with respect and dignity at all times.
All visits were recorded in a file, left at our home. The carers gave me confidence in looking after my husband for the last 8 weeks of his life. I will always be grateful for their help during this most difficult time of my life.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

I have a carer come in for 4 hours every Tuesday and she is wonderful. She sits and talks to mum, makes her lunch and generally keeps mum company, enabling my husband and I to have a few hours to ourselves without having to worry about mum.
Our carer is a gem. Very competent, very caring and very understanding of mums vascular dementia. From the minute she comes through the door, I know mum is going to be well looked after.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4.8 out of 5

The care team have done an outstanding job for the care provided for my mother.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4.2 out of 5

We feel that we work in partnership with the CorderCare team since they began looking after mum when dad died eighteen months ago. We feel that their staff have always treated her with respect but with loving care. The warm relationships are genuine.
We entrust mum to them and they have never let us down. They advise us honestly and always support us. The whole team is genuinely concerned to do the very best that they possibly can for her and we have total confidence in them. We commend them!

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

The agency comes in weekly to houseclean, as my disability makes this difficult. Without a doubt, the agency is most diligent. The quality of work and nothing is too much trouble. I am fortunate to have discovered this very caring agency.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

I am very satisfied with the service provided.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4.5 out of 5

As well as professionalism and knowledge the carers always show compassion and good humour.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

A well run, professional team who are sympathetic and understand the needs of the client and family. They try to be as flexible as the service allows and listens to the client and family, they offer solutions and all carers do their best to provide a safe, happy environment for care in a client's home. Happy to recommend.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4 out of 5

Very good.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

Staff are very caring and do an excellent job. Very kind, pleasant and helpful.
I could not wish for a better service.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

The team maintains a very good standard as reflected on the 'good' ratings. Always courteous and get on with managing jobs as they appear with my varying health day by day.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4 out of 5

My mother has used CorderCare for over a year now. We are very happy with the service, the carers are extremely professional and kind. The management have always helped us out with last minute requests which is most appreciated. I would definitely recommend CorderCare to friends and family.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4.8 out of 5

Smiling face, all appreciate my routine and are happy to continue from where I have finished. They respect me and my home.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4 out of 5

Since starting the personal care, the carers are always very kind and supportive. The care given is excellent and always happy and smiling. Time of arrival each morning is extremely good and my wife is always happy to see them. It is very satisfying to feel that my wife is always treated as though she is the only person who matters. All carers who come to help her are wonderful. Thank you

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   4.7 out of 5

Everybody is cheerful and friendly, lighting up the room.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

All carers are friendly, polite and caring. Give good attention to detail and my needs.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

Enjoying seeing all my carers, all very cheerful and caring and treat me with respect. My experience with Cordercare has been terrific and I wish I could take them all with me when I move closer to my daughter later in the year.

How likely would you be to recommend CorderCare? Extremely Likely

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Average Rating:   5 out of 5

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Awards / Recognitions

April 2016

February 2015

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