CorderCare

Unit 1, Evergreen Venture Park, Barton Road, Wisbech PE13 4TP

CorderCare
CorderCare
CorderCare

CorderCare offers a genuine person centred home care service supporting adults of any age or condition, to achieve a better quality of life, enabling them to remain safe in their own homes. You will be supported by their skilled, experienced and professional carers, carefully selected because of their values and abilities.

CorderCare offers a range of services including personal care, medication support, dietary care, domestic/garden care, providing breaks (respite) for unpaid carers / family members and specialist care assisted holidays.

CorderCare are not financially driven, with service values based on honesty, integrity and trust with a real passion to help others. Let CorderCare take the complexity and worry out of remaining independent at home by providing one trusted source for all your needs.

If you want a fresh thinking care provider who takes the time to put you first, then get in touch to find out more.

Owner : CorderCare

Person in charge: Joanne Corder (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 16

Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Medication Assistance • Mental Health Condition • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on CorderCare: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.7 CorderCare has a Review Score of 9.7 (9.682)

The Review Score of 9.7 (maximum of 10) for CorderCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for CorderCare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.682 for CorderCare is calculated as follows: ( (90 Excellents x 5) + (42 Goods x 4) ) ÷ 132 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for CorderCare is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend CorderCare?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to CorderCare

  • Client / Service User
    11
  • Daughter of Client/Service User
    4
  • Son of Client/Service User
    3
  • Wife of Client/Service User
    2
  • Daughter-in-law of Client/Service User
    1
  • more

After a string of unreliable private carers, we decided to employ and agency. After Cordercare started, we were immediately impressed with the level of service provided. Cordercare are professional, reliable and offer a friendly service of which we are very grateful.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The overall care my mother receives is good. The only issue we have is the carers arrive a bit early as my mother who is 94 likes a routine kept.

How likely would you be to recommend CorderCare? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

This agency was extremely professional and well organised.
The manager and team came to visit our home and met my husband in hospital in advance. They were able to give me advice about care and equipment in the home. We had a team of 6 carers who were punctual, polite, caring and compassionate.
They were all skilled in various areas of caring and my husband was treated with respect and dignity at all times.
All visits were recorded in a file, left at our home. The carers gave me confidence in looking after my husband for the last 8 weeks of his life. I will always be grateful for their help during this most difficult time of my life.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have a carer come in for 4 hours every Tuesday and she is wonderful. She sits and talks to mum, makes her lunch and generally keeps mum company, enabling my husband and I to have a few hours to ourselves without having to worry about mum.
Our carer is a gem. Very competent, very caring and very understanding of mums vascular dementia. From the minute she comes through the door, I know mum is going to be well looked after.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

The care team have done an outstanding job for the care provided for my mother.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

We feel that we work in partnership with the CorderCare team since they began looking after mum when dad died eighteen months ago. We feel that their staff have always treated her with respect but with loving care. The warm relationships are genuine.
We entrust mum to them and they have never let us down. They advise us honestly and always support us. The whole team is genuinely concerned to do the very best that they possibly can for her and we have total confidence in them. We commend them!

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The agency comes in weekly to houseclean, as my disability makes this difficult. Without a doubt, the agency is most diligent. The quality of work and nothing is too much trouble. I am fortunate to have discovered this very caring agency.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I am very satisfied with the service provided.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

As well as professionalism and knowledge the carers always show compassion and good humour.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The staff are punctual and kind.
Would find it difficult to find better care elsewhere.
Excellent.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I felt they were all good.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Such an amazing company.
Our carers do such a fantastic job, they help me with household jobs and my children and cooking and they do their job to a very high standard.
I would be lost without their help, so thank you CorderCare.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

A well run, professional team who are sympathetic and understand the needs of the client and family. They try to be as flexible as the service allows and listens to the client and family, they offer solutions and all carers do their best to provide a safe, happy environment for care in a client's home. Happy to recommend.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Very good.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Staff are very caring and do an excellent job. Very kind, pleasant and helpful.
I could not wish for a better service.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The team maintains a very good standard as reflected on the 'good' ratings. Always courteous and get on with managing jobs as they appear with my varying health day by day.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

My mother has used CorderCare for over a year now. We are very happy with the service, the carers are extremely professional and kind. The management have always helped us out with last minute requests which is most appreciated. I would definitely recommend CorderCare to friends and family.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Good

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Smiling face, all appreciate my routine and are happy to continue from where I have finished. They respect me and my home.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

Since starting the personal care, the carers are always very kind and supportive. The care given is excellent and always happy and smiling. Time of arrival each morning is extremely good and my wife is always happy to see them. It is very satisfying to feel that my wife is always treated as though she is the only person who matters. All carers who come to help her are wonderful. Thank you

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

Everybody is cheerful and friendly, lighting up the room.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

All carers are friendly, polite and caring. Give good attention to detail and my needs.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Enjoying seeing all my carers, all very cheerful and caring and treat me with respect. My experience with Cordercare has been terrific and I wish I could take them all with me when I move closer to my daughter later in the year.

How likely would you be to recommend CorderCare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for CorderCare

    • We welcome home care and nursing agency service users/clients and their family/friends to submit reviews to homecare.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the agency)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on homecare.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2016

February 2015

Job Vacancies

Staff Profiles

There are no staff profiles posted yet