CorderCare offers a genuine person centred home care service supporting adults of any age or condition, to achieve a better quality of life, enabling them to remain safe in their own homes. You will be supported by their skilled, experienced and professional carers, carefully selected because of their values and abilities.
CorderCare offers a range of services including personal care, medication support, dietary care, domestic/garden care, providing breaks (respite) for unpaid carers / family members and specialist care assisted holidays.
CorderCare are not financially driven, with service values based on honesty, integrity and trust with a real passion to help others. Let CorderCare take the complexity and worry out of remaining independent at home by providing one trusted source for all your needs.
If you want a fresh thinking care provider who takes the time to put you first, then get in touch to find out more.
Owner: CorderCare
Person in charge: Joanne Corder (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 16
Services Offered: Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Medication Assistance • Mental Health Condition • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service
Latest Care Quality Commission* Report on CorderCare: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
CorderCare has a Review Score of 9.7 (9.682)
The Review Score of 9.7 (maximum of 10) for CorderCare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for CorderCare in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.682 for CorderCare is calculated as follows: ( (90 Excellents x 5) + (42 Goods x 4) ) ÷ 132 Ratings = 4.682
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 5 Points relating to the number of positive Reviews for CorderCare is based on 17 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by John J (Son of Client) on Wednesday 5 April 2017. Relates to February 2017.
After a string of unreliable private carers, we decided to employ and agency. After Cordercare started, we were immediately impressed with the level of service provided. Cordercare are professional, reliable and offer a friendly service of which we are very grateful.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by M H (Son of Client) on Wednesday 5 April 2017. Relates to February 2017.
The overall care my mother receives is good. The only issue we have is the carers arrive a bit early as my mother who is 94 likes a routine kept.
How likely would you be to recommend CorderCare? Likely
Overall Standard: Good
Staff: Good
Care / Support: Good
Management: Good
Treated with Dignity: Good
Value for Money: Good
Review submitted from a Postal Card by Elizabeth M (Wife of Client) on Monday 3 April 2017. Relates to February 2017.
This agency was extremely professional and well organised.
The manager and team came to visit our home and met my husband in hospital in advance. They were able to give me advice about care and equipment in the home. We had a team of 6 carers who were punctual, polite, caring and compassionate.
They were all skilled in various areas of caring and my husband was treated with respect and dignity at all times.
All visits were recorded in a file, left at our home. The carers gave me confidence in looking after my husband for the last 8 weeks of his life. I will always be grateful for their help during this most difficult time of my life.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by P C (Daughter of Client) on Monday 3 April 2017. Relates to January 2017.
I have a carer come in for 4 hours every Tuesday and she is wonderful. She sits and talks to mum, makes her lunch and generally keeps mum company, enabling my husband and I to have a few hours to ourselves without having to worry about mum.
Our carer is a gem. Very competent, very caring and very understanding of mums vascular dementia. From the minute she comes through the door, I know mum is going to be well looked after.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Good
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Andy C (Son of Client) on Thursday 30 March 2017. Relates to February 2017.
The care team have done an outstanding job for the care provided for my mother.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Good
Staff: Good
Care / Support: Good
Management: Good
Treated with Dignity: Excellent
Value for Money: Good
Review submitted from a Postal Card by Val S (Daughter-in-law of Client) on Thursday 30 March 2017. Relates to February 2017.
We feel that we work in partnership with the CorderCare team since they began looking after mum when dad died eighteen months ago. We feel that their staff have always treated her with respect but with loving care. The warm relationships are genuine.
We entrust mum to them and they have never let us down. They advise us honestly and always support us. The whole team is genuinely concerned to do the very best that they possibly can for her and we have total confidence in them. We commend them!
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by C N (Client) on Thursday 30 March 2017. Relates to January 2017.
The agency comes in weekly to houseclean, as my disability makes this difficult. Without a doubt, the agency is most diligent. The quality of work and nothing is too much trouble. I am fortunate to have discovered this very caring agency.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Colin H (Client) on Thursday 30 March 2017. Relates to February 2017.
I am very satisfied with the service provided.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Good
Care / Support: Excellent
Management: Good
Treated with Dignity: Excellent
Value for Money: Good
Review submitted from a Postal Card by M M (Wife of Client) on Thursday 30 March 2017. Relates to February 2017.
As well as professionalism and knowledge the carers always show compassion and good humour.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by N W (Client) on Wednesday 1 March 2017. Relates to January 2017.
The staff are punctual and kind.
Would find it difficult to find better care elsewhere.
Excellent.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Jacky P (Daughter of Client) on Wednesday 1 March 2017.
I felt they were all good.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Good
Staff: Good
Care / Support: Good
Management: Good
Treated with Dignity: Good
Value for Money: Good
Review submitted from a Postal Card by E H (Client) on Wednesday 1 March 2017. Relates to January 2017.
Such an amazing company.
Our carers do such a fantastic job, they help me with household jobs and my children and cooking and they do their job to a very high standard.
I would be lost without their help, so thank you CorderCare.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Elizabeth B (Daughter of Client) on Monday 13 February 2017. Relates to January 2017.
A well run, professional team who are sympathetic and understand the needs of the client and family. They try to be as flexible as the service allows and listens to the client and family, they offer solutions and all carers do their best to provide a safe, happy environment for care in a client's home. Happy to recommend.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Good
Staff: Good
Care / Support: Good
Management: Good
Treated with Dignity: Good
Value for Money: Good
Review submitted from a Postal Card by Kenneth S (Client) on Monday 6 February 2017. Relates to January 2017.
Very good.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Barbara S (Client) on Monday 6 February 2017. Relates to January 2017.
Staff are very caring and do an excellent job. Very kind, pleasant and helpful.
I could not wish for a better service.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by W G (Client) on Wednesday 5 October 2016. Relates to September 2016.
The team maintains a very good standard as reflected on the 'good' ratings. Always courteous and get on with managing jobs as they appear with my varying health day by day.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Good
Staff: Good
Care / Support: Good
Management: Good
Treated with Dignity: Good
Value for Money: Good
Review submitted from a Postal Card by Elizabeth E (Daughter of Client) on Wednesday 3 August 2016. Relates to July 2016.
My mother has used CorderCare for over a year now. We are very happy with the service, the carers are extremely professional and kind. The management have always helped us out with last minute requests which is most appreciated. I would definitely recommend CorderCare to friends and family.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Good
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Wynne E (Client) on Thursday 17 March 2016. Relates to February 2016.
Smiling face, all appreciate my routine and are happy to continue from where I have finished. They respect me and my home.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Good
Staff: Good
Care / Support: Good
Management: Good
Treated with Dignity: Good
Value for Money: Good
Review submitted from a Postal Card by Ken T (Husband of Client) on Thursday 17 March 2016. Relates to March 2016.
Since starting the personal care, the carers are always very kind and supportive. The care given is excellent and always happy and smiling. Time of arrival each morning is extremely good and my wife is always happy to see them. It is very satisfying to feel that my wife is always treated as though she is the only person who matters. All carers who come to help her are wonderful. Thank you
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Good
Treated with Dignity: Excellent
Value for Money: Good
Review submitted from a Postal Card by Marion H (Client) on Thursday 17 March 2016. Relates to February 2016.
Everybody is cheerful and friendly, lighting up the room.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Colin S (Client) on Wednesday 16 March 2016. Relates to February 2016.
All carers are friendly, polite and caring. Give good attention to detail and my needs.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by David D (Client) on Thursday 10 March 2016. Relates to February 2016.
Enjoying seeing all my carers, all very cheerful and caring and treat me with respect. My experience with Cordercare has been terrific and I wish I could take them all with me when I move closer to my daughter later in the year.
How likely would you be to recommend CorderCare? Extremely Likely
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
April 2016
February 2015
