Better Home Care

They adapted their care plans quickly each time my parents' care needs changed and were incredibly responsive when we asked for extra care hours at short notice. Thanks to their care, my parents were able to live in their own home for as long as possible. I would highly recommend them as a care agency.

Have had a selection of carers, and all have been kind, considerate and, above all, respectful, with husband and have a wonderful attitude. The office is always very supportive, flexible and understanding. Very happy with the service to date, and would recommend it to others without reservation.

Carers - punctual, efficient, fun, caring, helpful and compassionate.Wish I had them before as I now can't do without them. They always have a smile on their faces. Love them.

My mother-in-law feels at ease when my father-in-law is in their care and has the confidence to go out for a few hours, knowing he is safe. The very few small issues that occurred were easily addressed and we felt that our concerns were taken seriously every time.

The friendliness of carers is very important!

Excellent care. Friendly disposition. Very observant with my father. Professional manner. Very hard working. Would highly recommend it.

All staff are extremely kind and caring. They do a fantastic job. They always treat myself and my mother with respect.

I am not happy having a late morning call as the nights are long enough when I am normally in bed by 20:45.

I am very happy with the care I am getting.

The carers are very polite and friendly they go beyond my expectations. It's nice when the carer like to have a conversation with me and laugh. If there is anything that I can't do myself they are willing to help. When I can't get up in the morning the carer allows me to rest until lunchtime and then they let me have a wash or a shower.

Very satisfied with the excellent care that I receive.

I'm extremely happy with all the carers do for me, nothing is too much trouble.

Better Home Care have been looking after my mother, she is now 95, for about 15 months. The carers look after her wonderfully and are very friendly. It is a great relief to me to know that she is cared for so well, morning and evening. I can phone the office when necessary and always have a lovely conversation. My problems/views are listened to where applicable and acted on. A huge thank you to you all.

I have had nothing but perfect care in the time I have used this service.

The service is excellent, staff are caring, efficient and friendly. Mum is more than happy with the care and feels confident in the staff.