Nurseplus Care at home Truro

Suite 1 Lowena House, Glenthorne Court, Truro Business, Threemilestone, Truro TR4 9NY
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7.3 10 Reviews
  • Nurseplus Care at home Truro, Truro
Nurseplus have been arranging reliable and personal homecare support since 2005, recruiting Personal Assistants, Carers and Nurses for people with varying care and support needs.

Nurseplus care at home Truro can provide a range of care packages for people with a range of conditions, including Dementia, Parkinson's Mental Health Issues, Learning disabilities and physical disabilities and spinal or brain injuries.

Whether you require weekly, daily or Live-in care, Nurseplus can build a unique plan to suit your every need that allows you to continue living in the comfort of your own home.

Nurseplus Care at home Truro offer support in Truro, Falmouth, Redruth, Newquay, St Austell, Bodmin, Penzance, Helston, St Ives, Rock, Widemouth Bay, Feock, Polzeath, Mawgan Porth, Helford, Cawsands and the surrounding areas of Cornwall.

Get in touch with the friendly team today to find out more.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.45
  • Weekly Live-in Care Fees: from £1495

These prices are only a guideline, please contact Nurseplus Care at home Truro to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Jane Dickinson (Manager)

Nurseplus Care at home Truro Reviews (10)

7.3

Nurseplus Care at home Truro has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years.
Over all time Nurseplus Care at home Truro has 10 reviews.

Overall Experience
  • 8
  • 2
  • 0
  • 0
  • 0
Date Published
  • 10
  • 1
  • 1
  • 1
  • 9
Reviewer Connection to Nurseplus Care at home Truro
  • 3
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  • 1
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  • 1
  • 1
  • 1
Total of 10, showing 1-10
Review from A G (Mother of Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have used two care agencies and although carers are consistently good across both, Nurseplus has better systems and care plans in place. The carers treat my son who is physically disabled with exceptional compassion, dignity and genuinely want him to succeed in life.
Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Truro

Thank you so much for your thoughtful feedback. We're truly honoured to hear that you've found our systems and care plans to be supportive and effective, and that our carers have made such a meaningful impact on your son's life. It means the world to know that he is being treated with compassion, dignity, and genuine encouragement - this is exactly the kind of care we strive to deliver every day. We'll be sure to pass your kind words on to the team. If there's ever anything more we can do to support you and your son, please don't hesitate to reach out.

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Review from John M (Friend of Client) published on 1 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friends have a Nurseplus home career who comes in 3 to 4 times a week. They are always very friendly and professional. Nothing is too much bother. They help with personal care and chores around the house that need doing. This allows our friends to come out with us and have some time away to relax
and recharge. We are both active, but one day, if we need some care and support, we would definitely go to Nurseplus.
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Review from Chris H (Son of Client) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nurseplus have been absolutely brilliant in providing live-in care for my mother after her husband recently passed away.
The office staff were all highly professional, sensitive and supportive of my Mother and family and put together a detailed Care Plan and package to meet her needs. They have been
quick to update this if needed.
The personal care, medication administration, cleanliness around the flat and household organization is of the highest standard. Record keeping is immaculate.
The carers have been impressively proactive in a number of areas around healthcare, and have implemented several changes (after consulting the family) that have improved my Mother's quality of life.
The difference in my Mother since this package began is incredible. She seems very happy, settled and engaged now. It has been such a relief to know that she is so happy and well cared for following her husband’s passing and that she has been able to remain in her own home.
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Review from Linda L (Partner of Client) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nurseplus Truro came to my rescue when I was struggling to find care and support to nurse my fiance with Complex Dementia and limited mobility. He needed 24/7 care and supervision. From the office staff to the three carers who came to support us, they were all highly professional, sensitive and supportive
to both my fiance and myself however challenging the situation became. I would highly recommend the Truro team, they are a high-quality outfit, and am immensely grateful to them. Thank you!
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Review from H J (Daughter of Client) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nurseplus have been caring for my elderly mother in her own home for several years. Mum's carers have been reliable, kind, caring and professional at all times. Since we do not live close to my mum, this is reassuring and we know we will be contacted if anything with Mum does not seem right.
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Review from B W (Wife of Client) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's and he gets up in the night his clothes and bedding are wet and need changing, as I am his only carer I need sleep. The day centre has refused to have him as he is so unpredictable. Your nurses help me cope by doing three night sits a week. I now have two regular ladies that
do the nights between them and they are excellent. They have got to know him and know how to handle him. I could not do without them. Thank you.e
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Review from Anne H (Daughter of Client) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely excellent service. First-class, well-trained carers. Good support from the office staff. Always approachable and efficient.
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Review from Barbara D (Wife of Client) published on 13 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a protracted stay in hospital on the critical list, my husband finally returned home. NursePlus sent Nightnurses for the first few days, each of whom was compassionate and kind. They dealt with my husband's confusion with empathy and I felt secure that I could get a good night's sleep while
he was being cared for. Excellent service, thank you.
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Review from M P (Client) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nurse Plus come in the morning and evening. I have found Nurse Plus very good and no complaints what so ever.
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Review from Morwenna B (Daughter of Client) published on 20 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Nurse Plus to be extremely caring, every one of the carers is so kind and patient. They are always prompt. Dad finds the office very easy and helpful to deal with.


Sometimes I just wonder if they 'over do' the sympathy perpetuating the self-pity. It would be good for him to know there

are plenty in a worse situation. However, it's better to be too kind than not kind enough to be sure.
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Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Nurseplus Care at home Truro is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.333 for Nurseplus Care at home Truro is calculated as follows: ( (2 Excellents x 5) + (4 Goods x 4) ) ÷ 6 Ratings = 4.333
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Truro is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Jane

Jane Dickinson

Job Title: Branch Manager Joined: 2015

Registered nurse previously specialising in Neuro ITU, Neurosurgery & Neuro medicine before moving into medical sales.

Hannah

Hannah Gillings

Job Title: Senior Homecare Coordinator Joined: 2015

Joined Nurseplus as a homecare HCA in 2013 working with many clients and gaining experience, ensuring the highest standard of care is delivered.

Carly

Carly Young

Job Title: Home Care Coordinator Joined: 2016

Joined Nurseplus as a HCA in 2016 working in various care settings, later joining the Nurseplus office as a recruitment consultant before leaving in 2018 to look after her children.

Frequently Asked Questions about Nurseplus Care at home Truro

What Type of Services does Nurseplus Care at home Truro offer?

Nurseplus Care at home Truro offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Truro employ?

Nurseplus Care at home Truro employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Truro to verify any information. View our terms and conditions. Nurseplus Care at home Truro has an Enhanced Service - more info.