Bluebird Care Camden & Hampstead

Bluebird have been a delight to deal with. Positive, kind, helpful and sensitive to our needs. The carers have been pleasant, kind and supportive. I have no hesitation in recommending them most highly.

Bluebird are a remarkable company. Their care, patience and skill is second to none. I live in Devon and do not get to see my brother as much as I would love to but with Bluebird taking care of him, I know that he is being very well cared for. I cannot recommend Bluebird Care enough and thank them for everything they do.

should they arise - although to date there have been none

We really look forward to seeing them, and their morning visits leave us with a positive outlook for the rest of the day.

Bluebird: I hope that the foregoing comparison will indicate why we admire Bluebird so much. With only perhaps a couple of carers (of very many) falling below the high standard that you and we would expect and hope for ( and, on each such occasion, not seen again). Especially impressed by the very high quality of the carers and their continuous patience and kindness both to my wife and to me. I positively enjoy working with each of them in what I regard as an overall task which deserves more than a single individual involved. I need to comment on the remarkable input from the more senior staff of whom we have got to know 3 well due to their regular visits (some arranged in advance and some unannounced - which is, again a very impressive feature and reassuring for us as a family).

Bluebird carers looked after my friend for eighteen months, starting when she was discharged from hospital into palliative care at home, and then - even though her health improved - when she remained bed bound, and suffering from dementia. Bluebird carers were kind, skilled, always punctual, and trained to deal with dementia. They gave excellent care. We completely trusted them and we also enjoyed their company. The manager lived close by, and often came by, so it was easy to discuss any changes which were needed to medications or to the Care Plan. If any problems arose -for example, difficulties in eating - carers could call Bluebird for advice. I cannot recommend Bluebird too highly.

Bluebird Hampstead and Camden are exemplary in providing support and practical assistance. Whoever you deal with is hugely kind and understanding and they help navigate the challenges we're all facing in keeping someone in their own home.

We researched care providers and narrowed our selection to two possibilities. Only Bluebird Care had the flexibility we need. In every way the company has gone on and exceeded expectations. The wonderful care giver in our home is now a friend for life.

My carers are totally reliable, caring and provide the excellent help which I need.

It is with heavy hearts that we have had to give notice to Bluebird due to my mother’s care being taken over by the local council. The service my mother has received over the past two years has been outstanding. From the very beginning, the team have been empathic, kind and knowledgeable. The regular care workers have been just amazing and I know the whole family will miss them. I cannot recommend Bluebird highly enough. Thank you!

General companionship

I feel confident with my carer, she had control when she took me abroad. I feel she was excellent in everything she did for me and we worked as a team. She went beyond expectations and I also feel that the Bluebird Care team supported me with booking and arranging the holiday and had good communication. The supervisor had good attention to detail and was my main point of contact, I felt supported the whole time.

The office staff were excellent and efficient in their response to calls and requests.

Wonderful care agency with efficient professional staff. All are incredibly caring and compassionate yet objective. They are reliable and my sister looks forward to their visits. These are documented daily which enables me to be in the loop.

We have had an excellent part-time carer for my husband since he was diagnosed with a brain tumour in 2018, since a recurrence in 2022 we had extra carers 24/7 doing day and night shifts. All have been capable, reliable and trustworthy and a pleasure to have around. They look after my welfare as well as my husband's.

We are very happy with the care Bluebird has provided for our stepmother. The carer has been amazing and has gone above and beyond during the end stages of her life.

To summarise I would recommend highly the team at Bluebird Camden and Hampstead if you have any care needs, as peace of mind that your family member is being cared for well is priceless.

But I don't like being sent younger carers and having to show them everything that needs doing.

I have balance problems and a deteriorating spine which makes walking difficult. I was looking for someone once a week to assist me and get me out of the house. I had parks, galleries and museums on my wish list. Then it was March 2020 and Covid-19 happened. All the above had to be changed to ‘taking exercise’ and buying oddments from local chemist and food shops. Occasionally, we would take a taxi to the bank at Marylebone for a change of scene, though everything was shut. Fortunately, I have the most wonderful, helpful and patient carer and her cheerful companionship has helped me through the lonely monotonous lockdowns. It meant my daughter, who lives out of London, was able to resume teaching without constantly worrying how I was. I have high praise for the office staff too. They have kept going in their friendly way, politely and efficiently, which cannot always have been easy working from home. I have the highest praise for Bluebird Care Camden & Hampstead and would definitely recommend them.

Bluebird Camden provided day and night care for my terminally ill 93-year-old mother. They were very kind, gentle, responsive to and respectful of her needs and her preferences. They made sure I was aware of important issues such as skincare, and of course, dealt with these in their care of her. They provided emergency care at short notice and were very courteous, reliable and efficient - very easy to deal with and accessible. I would definitely engage them again if the need arose.