At Bluebird Care Camden & Hampstead we offer a highly professional service for our customers, ranging from a 1 hour visit a day, to Live-In Care 7 days a week. We offer all customers a free care assessment in the comfort of their own home, to help determine the level of home care service required.
These prices are only a guideline, please contact Bluebird Care Camden & Hampstead to find out the exact price for your requirements.
Bluebird Care Camden & Hampstead has a Review Score of 9.6 (9.575) out of 10, based on 7 reviews in the last 2 years.
Over all time Bluebird Care Camden & Hampstead has 32 reviews.
5.0 out of 5
Thank you so much for taking the time to share your thoughtful and detailed feedback. We're truly delighted to hear that both our carers and management team have been able to provide the quality, consistency, and reassurance you and your wife deserve. Your kind words mean a great deal to us all, and we'll continue to do our very best to support you both with patience, kindness, and care.
5.0 out of 5
Thank you so much, Stefanie for your heartfelt and generous words. We feel truly honoured to have provided the support needed and are grateful for the trust you placed in us. It means a great deal to know that our care made a positive difference.
5.0 out of 5
Thank you, Ben. So good to hear about us being able to help you navigate what is typically a difficult journey.
5.0 out of 5
We are so pleased so hear we have exceeded expectations. Thank you.
5.0 out of 5
Martin, we are really pleased that you are so happy with the care and support we have provided. We appreciate you taking the time to write this review.
5.0 out of 5
We are really sad not to be able to carry on providing care and support to your mother. This is feedback is lovely to read, thank you so much.
4.0 out of 5
Thank you for taking the time to leave a review.
5.0 out of 5
Thank you so much for your lovely words.
5.0 out of 5
Thank you. We always work hard to react quickly and be efficient.
5.0 out of 5
Thank you so much for this great feedback. We are so pleased to learn that your sister looks forward to her visits.
5.0 out of 5
Thank you. It has been a pleasure to work with you and support your husband over the last few years.
5.0 out of 5
Thank you very much for this positive review Alison.
5.0 out of 5
Janis, this is so good to hear and we really appreciate this feedback.
4.0 out of 5
Thank you for your review. We have taken onboard your comments.
5.0 out of 5
It has been a pleasure supporting you over the last 12 months. We are so pleased that you are happy with the care we have provided. Thank you for taking the time to leave this review.
5.0 out of 5
Thank you for taking the time to leave this review. We are really pleased you had a positive experience and that we had the opportunity to care for your mother. It is brilliant to hear you would engage us again in the future if the need arose.
5.0 out of 5
We appreciated you sharing this feedback. Providing peace of mind is at the core of what we do, it is lovely to hear that your dealings with everyone on the team were consistently positive. Thanks again.
5.0 out of 5
The team are so pleased to hear that they have revolutionised both yours and your mum's life. Thank you for sharing your experience of Bluebird Care Camden & Hampstead, it is lovely to hear what a difference we have made.
1.0 out of 5
Dear Denise, We're sorry that your experience with Bluebird Care Camden & Hampstead did not meet your expectations and that you felt the need to leave this review. We are aware that we will not always receive five-star reviews, but the team work extremely hard to make sure this is the aim as a result of the care and support we provide and the customer service we offer. It is shame that we were not given the opportunity to discuss your points and concerns as I am confident with the recorded information and evidence we have, the majority of your concerns and points would have been covered and not resulted in you feeling the need to publish a negative review, nine months after we served notice. We do dispute many of the assertations and points and I would still appreciate the opportunity to talk to you. One example is that you mention having eight different carers, your father only ever had five carers over the seven months we cared for and supported him. His two main carers carried out 79% of the visits, with another two carers who only visited once, each to cover sickness. We do feel that engaging with us directly as a service provider is the best way to deal with any issues you have as we operate a transparent and open service. As mentioned, if you would like to speak, I would appreciate having the opportunity to do so.
5.0 out of 5
Much appreciated. Thank you for taking the time to write feedback about the care and support we provided.
The Review Score of 9.6 (9.575) out of 10 for Bluebird Care Camden & Hampstead is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Camden & Hampstead is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
George owns and runs the Camden & Hampstead office. He brings not only relevant experience but also an honest and professional approach to the business.
His mother worked in the care industry for 20 years. He recognises that there has been a large increase in the demand for quality and reliable care and believes that care at home is a real and often better alternative to residential homes.
George has a passion, along with his team, to provide the community with the highest level of care. He has over 10 years of management experience along with various qualifications, including a BA (Hons) in Marketing.
"I have always wanted to run my own business. Taking inspiration from Mum and the knowledge I have gained of the market over the years, I am now extremely happy to be working with such a great and growing care team and running a business in this exciting and important market.”
Nomsa has worked in the social care industry for 13 years across residential and domiciliary care services. She started out her career as a volunteer in a day centre for adults with learning disabilities in 2005, and a passion for supporting people to live a fulfilling life was born. Nomsa obtained her Leadership and Management in Care Services qualification in 2011 and she also has 6 years experience in business development & management within the health & wellness industry. We are lucky to have Nomsa and her experience and knowledge to help lead our team.
Jasmine joined Bluebird Care in 2020 as a care assistant after caring for family members for a number of years.
Jasmine is passionate about making sure people's voices are heard and she always goes the extra mile. She joined the office team in August 2022 and is responsible for our live-in care team and all our live-in care customers. She understands that customer service is extremely valuable and things tend to run more smoothly when everyone is satisfied. Jasmine enjoys performing arts, spending time in nature and is a big animal lover.
Geraldine started working at Bluebird Care Camden & Hampstead in November 2022. She brings a deep understanding of the care industry having spent her previous 12 years working across residential & domiciliary care. Geraldine is particularly passionate about end-of-life care and supporting people who are living with dementia.
She likes baking, reading thriller novels and spending time with her dog, Beau.
Aleksandra started at Bluebird Care Camden & Hampstead in March 2018 as a care assistant before joining the supervisor team in July 2022.
Since working at Bluebird Care, Aleksandra has completed her Level 2 Health and Social Care apprenticeship and is now working on her Level 3 Health and Social Care.
Aleksandra volunteers at the Royal Free Hospital in her spare time. She loves watching films and travelling with her family.
With over 17 years experience as a carer, trainer, assessor and internal quality assurer for Health and Social Care, Aka's role in Bluebird Care Camden & Hampstead is to ensure that our staff is trained and qualified in all areas of the job that they do. She uses her experiences and knowledge whilst working with other local health and social care professionals to ensure our team has the confidence and competence required to complete all tasks in a safe and person-centred way.
Gemma joined the team in April 2022. Having worked in the care industry as a carer for 10 years and previously in administration and HR she wanted to use her knowledge, experience and skill set to help recruit people that are the correct fit for our customers in order to provide the best possible service. Gemma lives locally and enjoys spending time with her family when she is not at work.
Kesha joined Bluebird Care in January 2023 to start a new chapter in her professional life. Kesha has very relevant experience having worked in social care for 5 years as a care assistant then she went on to work as a Bookkeeper and also in Administration for different companies in London. Her background is also in Tutoring Maths and English for primary school children.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Camden & Hampstead to verify any information. View our terms and conditions. Bluebird Care Camden & Hampstead has an Enhanced Service - more info.
