Bluebird Care Wakefield and Kirklees

Unit 1B, Brindley Way, Wakefield WF2 0XQ
Review Us
9.1 31 Reviews
  • Bluebird Care Wakefield and Kirklees, Wakefield
About Bluebird Care Wakefield & Kirklees
Bluebird Care Wakefield & Kirklees provides high-quality, personalised home care designed to help individuals live safely, independently, and comfortably in their own homes.

The team is passionate about enabling people to remain in familiar surroundings, close to their routines, memories, and loved ones. Support ranges from assistance with daily tasks and medication to mobility help and friendly companionship — all aimed at enhancing quality of life.

With strong infection control protocols and a fully trained, trusted care team, families can feel confident their loved ones are receiving safe and respectful care. Services include personal care, companionship, shopping, and prescription collection, all tailored to meet individual needs and preferences.

Live-in Care
For those requiring more comprehensive support, Bluebird Care Wakefield & Kirklees offers a bespoke Live-in Care service. A carefully selected care assistant lives in the customer’s home, providing round-the-clock care, companionship, and peace of mind.

This service provides a dignified alternative to residential care, offering either short-term respite or long-term support while maintaining the comfort and familiarity of home.

Why Choose Bluebird Care Wakefield & Kirklees?

-Compassionate, professional care delivered at home
-Flexible, tailored care packages to suit individual needs
-Fully trained and DBS-checked care assistants
-A strong focus on safety, wellbeing, and independence
-Responsive local team supporting the Wakefield & Kirklees area

Show Bluebird Care Wakefield and Kirklees on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices available upon request.


Our calls start from 30mins up to Full Time Live-In carers

Good to Know

Group/Owner

Person in charge

  • Hardeep Johal (Managing Director)

Bluebird Care Wakefield and Kirklees Reviews (31)

Total of 31, showing 1-20
9.1

Bluebird Care Wakefield and Kirklees has a Review Score of 9.1 (9.100) out of 10, based on 8 reviews in the last 2 years. Over all time Bluebird Care Wakefield and Kirklees has 31 reviews.

Overall Experience

  • 22
  • 7
  • 1
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Date Published

31
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Review from Anne N (Daughter of Client) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care!
My beloved mother was able to spend the last five months of her life in her much loved home of 62 years.
The major carer was warm, well organized and treated my mum with great respect and tenderness. The respite carers were good. It is a great comfort to know that mum had great care
in her final months

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Review from Andrew B (Husband of Client) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care provided care for my wife over a number of years following an assessment of home care needs carried out by the NHS continuing health care team. We were very satisfied with the service provided by Bluebird and never considered changing to another healthcare company. Bluebird carers and
management were always reliable, well trained and caring. Bluebird also were able to continue adapting to care requirements for my wife as her care needs increased up to her death in October 2024. I can highly recommend Bluebird Care. I cannot comment on value for money because billing was made 100% direct to NHS continuing healthcare.

Reply from Maddy Kaur, Director at Bluebird Care Wakefield and Kirklees

Thank you so much for taking the time to share your experience with Bluebird Care. We are truly honoured to have supported your wife over the years and are deeply grateful for your kind words about our carers and management team.Providing compassionate, adaptable, and high-quality care is at the heart of what we do, and it means a great deal to know that we were able to meet your wife's needs during such an important time.Please accept our sincere condolences on her passing. It was a privilege to be part of her care journey, and we wish you comfort and strength in the months ahead.Warmest regards

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Review from D H (Husband of Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been with Bluebird for 8 or more years and have been very satisfied with the care provided. They have excellent care staff who look after my wife's needs to a very high standard. The staff are very friendly and well qualified. The management team are excellent.

Reply from Maddy Kaur, Director at Bluebird Care Wakefield and Kirklees

Thank you so much for your kind words and for being with us for over 8 years - it truly means a lot to our whole team. We're delighted to hear that you've been satisfied with the care your wife has received and that our staff and management have made a positive difference.Providing compassionate, high-quality care is at the heart of everything we do, and it's wonderful to know that this has been your experience. We'll make sure your feedback is shared with the team - it will mean a great deal to them.Warmest regards,The Bluebird Care Team

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Review from K D (Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am not always told if there is a change to the carer or the time. Otherwise I am happy with the service.

Reply from Maddy Kaur, Director at Bluebird Care Wakefield and Kirklees

Thank you for your feedback. We're really pleased to hear that you're happy with the service overall. We do apologise for any inconvenience caused by changes not being communicated clearly. Keeping you informed is very important to us, and we're reviewing our processes to ensure any future updates about carers or visit times are shared promptly.If you ever have any concerns, please don't hesitate to contact our office directly - we're always here to help.Best regards,Bluebird Care Team

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Review from Juli F (Daughter of Client) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

We have endured a horrific 10 weeks with Bluebird sending people who are not only inexperienced but with only 4 days of training and have been expected to give them full control. They have installed no confidence, failed to build good relationships, communication is exceptionally poor. We have been
left doing care outserves on numerous occasions with managers turning up alone expecting me to be the second carer. The standard of training is low with support required in safe handling, dispensing of medications, feeding and positioning. It is clear that many carers haven't even read the care notes and are limited in their own communication skills. Rotas are always late and never completed so we are always chasing up who is coming, when and if there are staff available. We have raised issues many times but are ingored or are left at their mercy. The service should be about alleviating stress and care, not increasing the stress. We have literally been at their mercy and living our lives around the company.

Reply from Maddy, Director at Bluebird Care Wakefield and Kirklees

Thank you for your feedback. We're very sorry your experience hasn't met expectations. All our carers complete full training, shadowing, and a sign-off process before working independently. We take pride in building strong, trusting relationships with our customers, which is why we conduct regular care reviews. In your case, we have already completed an initial review, dealt with all issues you have raised to this date, liaised with the appropriate external professionals, and call directly regarding any rota changes. All calls are recorded for transparency and accountability. While we've proudly provided quality care for over 10 years and receive consistent positive feedback, we take all concerns seriously and are committed to making improvements wherever needed. Your experience matters deeply to us, and we are actively listening, learning, and improving .Please contact us directly if there's anything more we can do to support you. Regards, Maddy (Director)

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Review from I S (Client) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional support service, very client-centred. Flexible to changes in circumstances. Lovely, caring people.

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Review from Madge N (Daughter of Client) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Bluebird carers for my mum, who is in a residential care home. I have found my contact professional, sympathetic, supportive, and open to tailoring the service to my mum's needs. My mum has two carers who have visited the home on organised days, to either give companionship or a day out
for coffee. Both carers are professional in their approach and give my mum a friendly, fun time. I would recommend Bluebird carers to others, for the kind of service they offer, it gives families peace of mind that their relatives are cared for. The reports online are a useful source of information on how the visit has gone.

Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees

Thank you so much for your review. We're so happy to hear that yourself and your mum are satisfied with the care being provided.

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Review from Irene D (Mother of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the personal care, that is help with bathing, provided to my daughter has been excellent over these past fourteen months. My daughter tends to be a very anxious person, so I was pleased to see she soon became relaxed about the usual carer helping her. The carer has established a good
rapport with her and with me also.

Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees

Thanks for taking the time to leave us a review, Irene! We're so glad to hear that your daughter feels comfortable with her regular carer.

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Review from J B (Sister of Client) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing, reliable staff and outstanding services. They always go above and beyond for my disabled twin sister and adapt to her needs as and when needed. She has built strong relationships with most of the carers who come.

Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees

Thank you for taking the time to leave us a review! We're so glad your sister feels comfortable with our care assistants.

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Review from Catherine B (Daughter of Client) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been really well looked after by her Bluebird carers, whose professionalism and caring attitude are commendable. We love the way meals are often cooked from scratch from fresh ingredients and the way her carers make every effort to engage her interest and chat to her. They have never let
her down and they go above and beyond if needed to ensure she is safe and happy. They help her take care of her beloved cat, which means she can continue living independently and contentedly in her own home, despite her dementia and declining mobility. Suggestions/queries from me are responded to and the care plan amended if needed. I'm kept in the picture as to how she is and any needs which arise. Because I live 120 miles away, it's a huge weight off my mind to know she is in such good hands.

Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees

Hi Catherine, thank you so much for taking the time to leave us a review. It is a pleasure to take care for your mum and her furry friend! We are so pleased that you and your mum feel comfortable and confident in our services.

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Review from Molly W (Client) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and attentive and if they are going to be late I always get a phone call. They never seem rushed and always have a chat whilst going about their business. So far it seems a good move to have this provider.

Reply from Abbigail Fowler, Social Media Assistant at Bluebird Care Wakefield and Kirklees

Thank you so much for taking the time to leave us a review, Molly! We're so happy to hear that you are pleased with your care and with your current care assistants.

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Review from Stella P (Client) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been receiving Bluebird Care for the last four years. Throughout I have always found staff to be capable, understanding and hard working in carrying out their duties.
They are carefully monitored when learning and carrying out duties, thus, quickly adapt to my medical needs and personal ones
also all the household layout, tasks for bathroom, kitchen and bedroom.
Senior staff are responsible for the rota for home visits showing date, time, lengths and nature of care and carer attending clients.
Very important information, unfortunately since Covid all social care businesses are short staffs - this can easily affect the times and numbers of care daily visits. Not the fault of Bluebird - the nation needs them now.

Reply from Abbigail Fowler, Social Media & Admin Support Officer at Bluebird Care Wakefield and Kirklees

Thank you for your review, Stella. We are so happy that you feel you can rely on us to meet your care needs.

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Review from J T (Client) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Marked down due to a recent experience after coming home after being in hospital. Before this incident, I was Bluebirds' biggest ambassador and fan. I told everyone how good they are but after a particular act of non-caring vindictiveness this is sadly no longer the case. Although I still praise and
admire my regular carers.

Reply from Abbigail Fowler, Social Media & Admin Support Officer at Bluebird Care Wakefield and Kirklees

Thank you for your honest review. We did take your concerns seriously at the time they were raised, and the member of staff in question is no longer with the service. We are pleased to hear that you are very pleased with the current staff that provide care for you. If there is anything else we can do please do let us know.

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Review from David H (Son of Client) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for by Bluebird Wakefield and Kirklees for some time as was my Mother previously and I can highly recommend them. The carers visit at least twice daily and with their assistance enable my father to live reasonably independently at home. The carers attend in all weathers and
provide an excellent service. Communication of any issues or problems is also excellent. There are occasional issues which is impossible to avoid dealing with such a complex situation but these are always handled in a professional and timely fashion to everyone’s satisfaction. I really rate the service provided and the staff involved. Most importantly my father looks forward to seeing them each day. I have recommended Bluebird to others.

Reply from Jessica Gaskell at Bluebird Care Wakefield and Kirklees

Thank you for taking the time to give such positive feedback. We are proud to be able to support people to live comfortably in their own homes, and we are delighted to hear that your father looks forward to his visits.

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Review from S B (Client) assisted by family/friend published on 10 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always courteous, on time and friendly. The care providers are the same team, so they know the client's needs, disabilities and care routine. This builds a good relationship between clients and carers. Highly recommended.

Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees

Thank you for taking the time to leave us a review. We are delighted that you feel you have a good relationship with staff and that everyone has a good understanding of your care needs.

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Review from L F (Daughter of Client) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care company. They looked after my mum with dignity and so much care and fun. I would recommend them highly.

Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees

Thank you for your review. It has been a pleasure supporting and building a relationship with your mum over the years.

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Review from Christine W (Granddaughter of Client) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live a fair distance from my Nanna. The Open Pass Service they offer to access Daily Care Notes is invaluable, I can keep track of Nannas Diet, and the care provided gives reassurance that Nanna is properly cared for.

Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees

Thank you for taking the time to leave a response. We are pleased to hear that you feel reassured by the service and care you/ your nanna receives.

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Review from Jennifer J (Friend of Client) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely team of carers with a strong presence of good management. They never fail to go that last mile to make my friend feel comfortable and secure in their own home. We wished we'd called them sooner.

Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees

Thank you for taking your time to write this review. We are very pleased to hear your feedback.

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Review from Ian J (Client) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with carers, very good at what they do. Would recommend them to anyone.

Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees

Thank you for your feedback, We are pleased to hear you are satisfied with the service you receive and you would recommend us to others.

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Review from R P (Son of Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and managers are very helpful and supportive. We have been with Bluebird for over three years and I would highly recommend the service. They know what they are doing and provide an excellent personalised service.

Reply from Jessica Gaskell, TBC at Bluebird Care Wakefield and Kirklees

Thank you for your review. It is a pleasure visiting your mum and working with you to give her the best quality of life.

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Current Review Score: 9.1 (9.100)

Overview of Review Score

The Review Score of 9.1 (9.100) out of 10 for Bluebird Care Wakefield and Kirklees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Bluebird Care Wakefield and Kirklees is calculated as follows: ( (31 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 46 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Wakefield and Kirklees is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (6)

Harvy and Maddy

Harvy and Maddy Kaur

Job Title: Directors

Joined: 2023

Bluebird Care Wakefield & Kirklees is owned and led by Harvy and Maddy, who bring with them a wealth of knowledge from their healthcare, business, and legal backgrounds.


They are committed to delivering the highest standard of customer care and services, and to working together to expand the business and help Bluebird Care Wakefield and Kirklees succeed.


Having a strong belief in the selfless service of others and upholding the dignity and respect of the elderly and those in need of care, with a wealth of professional management and leadership skills, they have a passion to help and support customers in the area to receive home care support whilst remaining in the comfort of their own homes.


Harvy and Maddy are excited to be part of such a brilliant team that has continuously won awards such as Compassionate Care and Employer of the Year and to bring value to the community.

Angeline

Angeline Richardson

Job Title: Registered Manager

Joined: 2025

Angeline has over 30 years’ experience in health and social care, with 20+ years in management. She has worked with older adults with dementia, mental health needs, and end-of-life care.


Calm, approachable, and professional, Angeline builds strong relationships and leads with empathy.


She is dedicated to delivering high-quality, person-centred care at Bluebird Care Wakefield & Kirklees.

Dominika

Dominika Fatyga

Job Title: Care Coordinator

Joined: 2023

Dominika joined Bluebird Care in 2022 as a Care Assistant and quickly progressed to Supervisor in 2024, before taking on her current role as Care Coordinator.


Her deep knowledge of both our customers and care team makes her an invaluable part of the business. Dominika is incredibly hardworking, always going above and beyond to ensure care is delivered smoothly, professionally, and with heart. Her dedication and reliability are second to none.

Abbigail

Abbigail Pattison

Job Title: Social Media & Administration Officer

Joined: 2021

Abbigail is the Social Media & Administration Officer at Bluebird Care Wakefield & Kirklees.


Abbigail is keen to provide the best possible content for our social media platforms and websites that will engage and inform our customers and staff. She also works hard to create and implement digital marketing strategies to help those who need our help find us and to attract those who wish to work within the care industry.


She also plays a big part in our recruitment and onboarding processes, conducting interviews and ensuring that our onboarding journey is as smooth as possible for everyone involved.

Nicola

Nicola Marsden

Job Title: Field Care Supervisor

Joined: 2025

Nicola joined Bluebird Care in 2025 as a Field Care Supervisor, bringing with her a wealth of experience from both healthcare and customer-focused roles.


With a background as a healthcare assistant and medical receptionist, she is highly organised, compassionate, and committed to delivering safe, high-quality care.


Nicola is self-motivated, professional, and dedicated to supporting both staff and customers every step of the way.

Lisa

Lisa Hibberd

Job Title: Field Care Supervisor

Joined: 2021

Lisa is a Field Care Supervisor at Bluebird Care Wakefield & Kirklees.


Lisa first joined Bluebird Care Wakefield and Kirklees in July 2021 as a Care Assistant, where she built great relationships with her customers as well as her peers.


Now, working closely with Dominika, our second Field Care Supervisor, Lisa ensures our customers always receive the very best quality of care. She has received many compliments and praises for her upbeat, positive attitude - something that we value greatly here at Bluebird Care.


Having begun her care career in 2019, Lisa's background in social care is evident in her display of compassion in any given situation. It was this prior knowledge, compassion, and her pride in supporting those who need it that helped Lisa to become an excellent Field Care Supervisor.

Frequently Asked Questions about Bluebird Care Wakefield and Kirklees

What Type of Services does Bluebird Care Wakefield and Kirklees offer?

Bluebird Care Wakefield and Kirklees offers Home Care.

How many Carers does Bluebird Care Wakefield and Kirklees employ?

Bluebird Care Wakefield and Kirklees employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Wakefield and Kirklees to verify any information. View our terms and conditions. Bluebird Care Wakefield and Kirklees has an Enhanced Service - more info.