Over all time Creative Care & Support Ltd has 1 review.
Overall Experience
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Review from Anita G (Daughter-in-law of Client) published on 10 August 2015
Submitted via Website • Report
Overall Experience5.0 out of 5
Finding carers that you are totally confident with is extremely difficult but important. We have been fortunate in securing Creative Care who I cannot recommend highly enough. My mother in law is treated with respect and dignity. The carer's are all very personable, thoughtful and caring which gives
me confidence. They do the little things that are a big help and tailor the care to individual needs. On a practical level the house is left clean and tidy, food is used in date order and they do not hesitate to contact me if anything is needed, which I view as a positive. Our carer has also gone above and beyond and arranged attendance at a luncheon club which has had positive results, she has been very supportive both to my mother in law and me at a very difficult time which is truly appreciated. Based on our own personal experience I have no hesitation in recommending Creative Care to anyone else.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
8 Jan 2025
Overall
Requires improvement
Caring
Good
Effective
Requires improvement
Responsive
Requires improvement
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Creative Care & Support Ltd
What Type of Services does Creative Care & Support Ltd offer?
Creative Care & Support Ltd offers Home Care.
How many Carers does Creative Care & Support Ltd employ?
Creative Care & Support Ltd employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Creative Care & Support Ltd to verify any information. View our terms and conditions. Creative Care & Support Ltd has an Basic Service - more info.