Home Care Providers Owned by Kensa Health

Q: Which Kensa Health Agencies have the highest review score?

Kensa Health Home Care - Bournemouth , Kensa Health Home Care - Barnsley & Kensa Health Home Care - Torbay and South Hams have the highest review score.

Kensa Health provides high-quality, personalised care and support in the comfort of clients’ own homes.

Trusted carers deliver compassionate home care tailored to each individual’s needs, routines, and preferences, helping clients maintain independence, dignity, and quality of life at home.

Whether clients require short-term support following a hospital stay or ongoing long-term care, Kensa Health is committed to providing professional, reliable, and dignified care every step of the way.

Kensa Health proudly supports individuals and families across Plymouth, Torbay & South Hams, Bournemouth, and Barnsley.

Kensa Health Locations (3)

3 Home Care Providers owned by Kensa Health

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Kensa Health Home Care - Bournemouth

Beacon House, 15 Christchurch Road, Bournemouth BH1 3LB

33 Reviews

5 1

"I am very very pleased with the carers that have been provided for me. They have all been very clean personally and in my home...."Read all 33 reviews

More than just a care provider, Kensa Health Home Care Bournemouth represents a network of support focused on making a real difference in people’s everyday lives. Its services span everything from... Read more

Older Person Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Kensa Health Home Care - Barnsley

40 Pitt Street, Barnsley S70 1BB

1 Reviews

5 1

"Finding carers that you are totally confident with is extremely difficult but important. We have been fortunate in securing Creative Care..."Read all 1 reviews

Kensa Health Home Care Barnsley is more than a home care provider; it is a community dedicated to making a tangible difference in the lives of those it serves. Whether assistance is needed with daily... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Kensa Health Home Care - Torbay and South Hams

3-5 Lucius Street, Torquay TQ2 5UW

5 1

More than just a care provider, Kensa Health Home Care Torbay and South Hams represents a network of support focused on making a real difference in people’s everyday lives. Its services span everything... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Kensa Health Reviews (34)

Reviews posted for members of Kensa Health.

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Showing 34 reviews matching selected criteria

Review of Kensa Health Home Care - Bournemouth from K F (Client / Service User) published on 24 May 2024 Submitted via Postal Card•

Overall Experience

A real nice company and good carers.

↩Reply from Aleksandra Obrzud, Recruitment manager at Kensa Health Home Care - Bournemouth

Thank you so much for your wonderful review! We're delighted to hear that you're receiving exceptional care and that our team has been able to bring you joy. Building meaningful relationships with our clients is very important to us, and we're thrilled that you enjoy chatting and sharing laughs with our carers. Thank you!

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Review of Kensa Health Home Care - Bournemouth from P R (Client / Service User) published on 29 April 2024 Submitted via Postal Card•

Overall Experience

I am very very pleased with the carers that have been provided for me. They have all been very clean personally and in my home.

↩Reply from Mariusz Obrzud, Director at Kensa Health Home Care - Bournemouth

Thank you for your wonderful feedback! Your satisfaction is important to us, and we're here to continue providing exceptional care. Feel free to contact us is you need anything. Thank you for choosing CS24!

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Review of Kensa Health Home Care - Bournemouth from M H (Partner of Client) published on 29 April 2024 Submitted via Postal Card•

Overall Experience

Care is very good, the staff are friendly and efficient.

↩Reply from Mariusz Obrzud, Director at Kensa Health Home Care - Bournemouth

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our care team. Providing friendly and efficient service is always our top priority, and we're delighted that you feel well taken care of. Your feedback means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!

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Review of Kensa Health Home Care - Bournemouth from B S (Wife of Client) published on 29 April 2024 Submitted via Postal Card•

Overall Experience

Every carer who comes to help my husband is absolutely brilliant.

↩Reply from Mariusz Obrzud, Director at Kensa Health Home Care - Bournemouth

Thank you so much for your feedback. Ensuring the well-being and comfort of our clients is at the core of what we do, and it's heartening to know that our team members have made such a positive impact. Your kind words serve as a testament to the dedication and professionalism of our care staff. We...

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Review of Kensa Health Home Care - Bournemouth from R G (Client / Service User) published on 29 April 2024 Submitted via Postal Card•

Overall Experience

The care that I receive is excellent and I appreciate being able to the a chat and a laugh with them.

↩Reply from Mariusz Obrzud, Director at Kensa Health Home Care - Bournemouth

Thank you so much for your glowing review! We're thrilled to hear that you're receiving excellent care and that our team has been able to provide not just assistance, but also moments of joy. Building meaningful relationships with our clients is incredibly important to us, and we're delighted that...

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Review of Kensa Health Home Care - Bournemouth from A V (Daughter of Client) published on 29 April 2024 Submitted via Postal Card•

Overall Experience

The carers are friendly and chatty, they talk to Mum as well. They listen to me when I say how I like things to be in place, especially when I have OCD! They say if something isn't right with Mum we deal with it accordingly. I find office staff helpful too. They dealt with an issue recently very professionally and kept me updated along the way and resolved it.

↩Reply from Mariusz Obrzud, Director at Kensa Health Home Care - Bournemouth

Thank you for sharing your fantastic experience with CS24! We're thrilled to hear that our carers have been friendly, attentive, and accommodating. Your feedback about our office staff is equally appreciated. We're committed to maintaining high standards of care and service, and we're grateful for...

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Review of Kensa Health Home Care - Bournemouth from J V (Client / Service User) published on 25 April 2024 Submitted via Postal Card•

Overall Experience

I find CareService24 a very nice company.

I find the carers are very nice. I would recommend the company to people.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with CareService24 and that our carers were able to provide the level of care and support that you were looking for. Our team works tirelessly to ensure that every client receives the highest...

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Review of Kensa Health Home Care - Bournemouth from L P (Wife of Client) published on 23 April 2024 Submitted via Website•

Overall Experience

The manager came to see us and was professional and very approachable, showing transparency when I asked her questions She was clear in her communication and very thorough. A really nice lady! I had the occasion to call her office with a query, and the staff were very efficient and quick to answer my query. Care staff have come out to work here, and both were very helpful and proactive; they kept notes and were very approachable. I am glad I engaged them.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our manager and staff provided you with such positive and professional service. Transparency and clear communication are values we prioritise, so it's great to know that these aspects were evident...

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Review of Kensa Health Home Care - Bournemouth from Derek L (Son of Client) published on 20 December 2023 Submitted via Website•

Overall Experience

Very helpful from the beginning of our care needs, the transition from short-term council care to CareService24 could not have been easier. Very helpful and always friendly staff are quick to answer the phone in a cheerful positive manner. Always willing to help where they can, and always informed of any delays/changes to the care routine. Carers themselves are a delight to have around, on many occasions actually get my elderly mother to laugh! Great to hear. Always eager to help where they can with Mum's requirements. Very pleased and a great weight of my mind. Thank you CareService24.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to leave a 5-star review.

Your feedback is greatly appreciated. We are thrilled to hear you and your mother are happy with the care and support we provide. We take great pride in our team and the services we offer. Your kind remarks have been passed on to our team.

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Review of Kensa Health Home Care - Bournemouth from T E (Son of Client) published on 9 August 2023 Submitted via Postal Card•

Overall Experience

Carers and office staff are all well trained and professional at all times. But, most of all, they all really care about the clients!

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to leave a review. As a provider, we value all feedback and we are extremely happy to read your review of our service and staff.

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Review of Kensa Health Home Care - Bournemouth from John B (Client / Service User) published on 11 July 2023 Submitted via Postal Card•

Overall Experience

Carers helpful and reliable.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to leave a review. As a provider, we value all feedback and we are extremely happy to read that you find our support workers helpful and reliable.

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Review of Kensa Health Home Care - Bournemouth from Julie M (Daughter of Client) published on 27 June 2023 Submitted via Postal Card•

Overall Experience

Extremely thoughtful and kind carers. Considerate to Mum's needs. As a family, we are all very happy with CareService24.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to leave a review. As a provider, we value all feedback and we are extremely happy to read that you and your family are satisfied with our service.

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Review of Kensa Health Home Care - Bournemouth from M B (Daughter of Client) published on 26 June 2023 Submitted via Postal Card•

Overall Experience

The carers are lovely, friendly and helpful. They try to do the best for Mum. The office, however, does not make corrections with clients and make inappropriate decisions with the times of visit with medication and does not listen.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

We are committed to providing high-quality care and we take your feedback very seriously. I would be more than happy to discuss your feedback in more detail, so I will contact you directly in the hope we can resolve this matter.

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Review of Kensa Health Home Care - Bournemouth from C G (Daughter of Client) published on 20 June 2023 Submitted via Postal Card•

Overall Experience

The manager, at interview, sounded like the company was fabulous, sold it well. Everything we needed. First week of visits, excellent. Care staff were attentive. Since then, carers, when visiting, are still excellent. However, visit time for mornings are pretty dreadful. Not as per timings. Appreciate if delay due to previous client visit but no phone calls. There have been various small issues but I cannot get to speak to a manager. Don't always get a reply to my emails. Clearly taking on too many clients without any extra staff. Terrible scheduling times. Clearly not running well at office level, however, carers are fabulous, no faults there whatsoever.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Due to privacy regulations, we can't discuss any specifics about your comments. However, we are committed to providing high quality care, and we take your feedback very seriously. If you would like to contact me directly at bh.manager@careservice24.co.uk I would be more than happy to discuss additional details to resolve this matter with you.

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Review of Kensa Health Home Care - Bournemouth from Elizabeth P (Client / Service User) published on 20 June 2023 Submitted via Postal Card•

Overall Experience

We understand that rota revisions happen due to illness and holidays but a phone call would be useful to inform us. Thank you!

↩Reply from Mariusz Obrzud, Director at Kensa Health Home Care - Bournemouth

Thank you for taking the time to leave a review of our service. We are extremely happy to read that you are satisfied with our service in general. Regarding rota changes, we always endeavour to give our clients as much advance notice as circumstances allow, however, sometimes it is not possible –...

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Review of Kensa Health Home Care - Bournemouth from Angela L (Daughter of Client) published on 14 June 2023 Submitted via Postal Card•

Overall Experience

Mum says she is "happy". For myself, communication has been "good".

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Dear Angela,

Thank you so much for your feedback and rating us overall with four stars. I am extremely glad to hear that your mum is happy and you find that communication between us and yourself is good. I will pass on your feedback to the team, they will be very happy to receive such positive feedback.

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Review of Kensa Health Home Care - Bournemouth from E F (Daughter of Client) published on 22 August 2022 Submitted via Postal Card•

Overall Experience

Have been using CareService24 for seven months now for my mother. All carers are very friendly, willing and able, no task is too much trouble, very attentive especially when my mother needed emergency help, very efficient, reliable, very satisfied to continue their services to help myself care for my mother also.

↩Reply from Kelly Greenly-Jones, Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to leave a review of our service.

We are extremely happy to read that you are satisfied with our service and that you find us efficient and reliable. We are delighted that you and your mother find our carers friendly and attentive to your mother's needs.

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Review of Kensa Health Home Care - Bournemouth from Angela W (Client / Service User) published on 20 August 2021 Submitted via Postal Card•

Overall Experience

I have been extremely lucky with my carers. Three, in particular, have taken my dementia into account and it is noticeable by my doctor. Thank you so much for the friendly and great care - I may need to use you again very soon - thank you.

↩Reply from Kelly Greenly-Jones, Acting Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to review our service. I am delighted to hear how pleased you are with the carers who attended your visits and that you found our service to be friendly and that we took great care of your needs. We look forward to helping you again in the future. Kind Regards.

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Review of Kensa Health Home Care - Bournemouth from Janice O (Client / Service User) published on 7 July 2021 Submitted via Postal Card•

Overall Experience

I'm very happy with my agency; they're very kind carers to me and so pleased to have them.

↩Reply from Kelly Greenly-Jones, Acting Registered Manager at Kensa Health Home Care - Bournemouth

Thank you for taking the time to review our service. I am delighted to hear how pleased you are with the carers who attend your visits.

We are extremely happy to see that you have scored our services with 5 stars in all areas. Thank you.

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Review of Kensa Health Home Care - Bournemouth from Diana D (Client / Service User) published on 9 April 2021 Submitted via Postal Card•

Overall Experience

Very helpful.
Very professional.

Very reassuring.

↩Reply from Kelly Greenly Jones, Acting Registered Manager at Kensa Health Home Care - Bournemouth

Dear D. Thank you very much for your reviewing our services. I am extremely glad to hear that you are pleased with the service we provide and that you are extremely likely to recommend us. I’m delighted that you have rated our company 5 out of 5 in all areas and that you find us helpful,...

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kensa Health.

News (0)

News

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Frequently Asked Questions about Kensa Health

Costs for home care providers owned by Kensa Health

Average costs for home care provided by Kensa Health by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Kensa Health, based on 3 out of their 3 locations.

Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£24.01

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Kensa Health by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Kensa Health, based on 3 out of their 3 locations.

How many Agencies does Kensa Health own?

Kensa Health own 3 Agencies.

Which Kensa Health Agencies have the highest review score?

Kensa Health Home Care - Bournemouth, Kensa Health Home Care - Barnsley & Kensa Health Home Care - Torbay and South Hams have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kensa Health to verify any information. View our terms and conditions. Kensa Health has an Enhanced Service -more info.