These prices are only a guideline, please contact CareService24 to find out the exact price for your requirements.
CareService24 has a Review Score of 9.9 (9.881) out of 10, based on 9 reviews in the last 2 years.
Over all time CareService24 has 33 reviews.
5.0 out of 5
Thank you so much for your wonderful review! We're delighted to hear that you're receiving exceptional care and that our team has been able to bring you joy. Building meaningful relationships with our clients is very important to us, and we're thrilled that you enjoy chatting and sharing laughs with our carers. Thank you!
5.0 out of 5
Thank you for your wonderful feedback! Your satisfaction is important to us, and we're here to continue providing exceptional care. Feel free to contact us is you need anything. Thank you for choosing CS24!
5.0 out of 5
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our care team. Providing friendly and efficient service is always our top priority, and we're delighted that you feel well taken care of. Your feedback means the world to us. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!
5.0 out of 5
Thank you so much for your feedback. Ensuring the well-being and comfort of our clients is at the core of what we do, and it's heartening to know that our team members have made such a positive impact. Your kind words serve as a testament to the dedication and professionalism of our care staff. We truly appreciate your feedback and the trust you've placed in us to provide exceptional care for your husband. If there's ever anything more we can do to support you both, please don't hesitate to let us know. Thank you for choosing us!
5.0 out of 5
Thank you so much for your glowing review! We're thrilled to hear that you're receiving excellent care and that our team has been able to provide not just assistance, but also moments of joy. Building meaningful relationships with our clients is incredibly important to us, and we're delighted that you appreciate the opportunity to chat and share a laugh with our carers. Your feedback means a lot to us. Thank you.
5.0 out of 5
Thank you for sharing your fantastic experience with CS24! We're thrilled to hear that our carers have been friendly, attentive, and accommodating. Your feedback about our office staff is equally appreciated. We're committed to maintaining high standards of care and service, and we're grateful for the trust you've placed in us to care for your Mum. If there's anything more we can do to assist you and your family, please don't hesitate to reach out. Thank you for entrusting us with your Mum's care!
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with CareService24 and that our carers were able to provide the level of care and support that you were looking for. Our team works tirelessly to ensure that every client receives the highest quality of care possible, and it's incredibly rewarding to hear that we've met your expectations. We truly appreciate you taking the time to share your feedback. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're always here to help. Thank you again for choosing CareService24. We look forward to continuing to serve you and exceed your expectations in the future!
5.0 out of 5
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our manager and staff provided you with such positive and professional service. Transparency and clear communication are values we prioritise, so it's great to know that these aspects were evident during your interactions. We're glad that our team was able to address your queries efficiently and effectively. Providing timely assistance is a priority for us, and we're pleased to hear that you found our staff to be quick and helpful. It's wonderful to hear that our care staff were proactive and supportive during their time working with you. We strive to ensure that our team members are not only helpful but also approachable, so it's fantastic to know that they left such a positive impression. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future.
5.0 out of 5
Thank you for taking the time to leave a 5-star review.
Your feedback is greatly appreciated. We are thrilled to hear you and your mother are happy with the care and support we provide. We take great pride in our team and the services we offer. Your kind remarks have been passed on to our team.
5.0 out of 5
Thank you for taking the time to leave a review. As a provider, we value all feedback and we are extremely happy to read your review of our service and staff.
4.0 out of 5
Thank you for taking the time to leave a review. As a provider, we value all feedback and we are extremely happy to read that you find our support workers helpful and reliable.
5.0 out of 5
Thank you for taking the time to leave a review. As a provider, we value all feedback and we are extremely happy to read that you and your family are satisfied with our service.
3.0 out of 5
We are committed to providing high-quality care and we take your feedback very seriously. I would be more than happy to discuss your feedback in more detail, so I will contact you directly in the hope we can resolve this matter.
4.0 out of 5
Due to privacy regulations, we can't discuss any specifics about your comments. However, we are committed to providing high quality care, and we take your feedback very seriously. If you would like to contact me directly at bh.manager@careservice24.co.uk I would be more than happy to discuss additional details to resolve this matter with you.
4.0 out of 5
Thank you for taking the time to leave a review of our service. We are extremely happy to read that you are satisfied with our service in general. Regarding rota changes, we always endeavour to give our clients as much advance notice as circumstances allow, however, sometimes it is not possible – especially if we are dealing with emergencies in the morning. However, we appreciate your comments and we will continue to monitor this aspect of our service.
4.0 out of 5
Dear Angela,
Thank you so much for your feedback and rating us overall with four stars. I am extremely glad to hear that your mum is happy and you find that communication between us and yourself is good. I will pass on your feedback to the team, they will be very happy to receive such positive feedback.
4.0 out of 5
Thank you for taking the time to leave a review of our service.
We are extremely happy to read that you are satisfied with our service and that you find us efficient and reliable. We are delighted that you and your mother find our carers friendly and attentive to your mother's needs.
5.0 out of 5
Thank you for taking the time to review our service. I am delighted to hear how pleased you are with the carers who attended your visits and that you found our service to be friendly and that we took great care of your needs. We look forward to helping you again in the future. Kind Regards.
5.0 out of 5
Thank you for taking the time to review our service. I am delighted to hear how pleased you are with the carers who attend your visits.
We are extremely happy to see that you have scored our services with 5 stars in all areas. Thank you.
5.0 out of 5
Dear D. Thank you very much for your reviewing our services. I am extremely glad to hear that you are pleased with the service we provide and that you are extremely likely to recommend us. I’m delighted that you have rated our company 5 out of 5 in all areas and that you find us helpful, professional and reassuring. We are always pleased to receive such positive feedback. We look forward to helping you in the future.
The Review Score of 9.9 (9.881) out of 10 for CareService24 is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for CareService24 is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
Hello,
My name is Chloe Gould. I joined CareService24 in 2023 as a Care Coordinator. In July 2024, I was promoted to the Registered Manager role.
With a background in Health and Social Care, I've served as a support worker, welfare officer, and manager, with a keen focus on promoting client and staff wellbeing. I thrive on researching innovative ways to exceed expectations and provide exceptional support to those around me.
Beyond the office, you'll often find me scaling trees, hiking along cliffsides, or exploring riversides – I have a deep passion for the great outdoors and enjoy activities like camping, foraging, and metal detecting.
If there's anything I can assist you with, please don't hesitate to reach out. I'm here to help!
Warm regards,
Chloe Gould
Hello.
I'm Vicky Watts and I am a Care Coordinator at CareService24.
For the past two and a half years, I've had the privilege of being a part of the CareService24 family as a Community Care Assistant, where I've accumulated a wealth of knowledge and experience in the field of care. My passion lies in delivering high-quality care to our clients, ensuring that their individual needs, preferences, and dignity are always respected. Providing companionship and contributing to the enhancement of their quality of life brings me immense fulfilment – this isn't just a job for me; it's a vocation.
Since 2023 I'm embarking on a new chapter in my journey with CareService24 by stepping into the role of Care Coordinator. I'm thrilled at the opportunity to further assist and support our clients, as well as our dedicated carers.
Whether you need support or simply want to say hello and introduce yourself, please don't hesitate to reach out.
Warmest regards,
Vicky
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