Care Matters Homecare (Darlington)
3 Pioneer Court, Morton Palms Business Park,
Darlington
DL1 4WD
These prices are only a guideline, please contact Care Matters Homecare (Darlington) to find out the exact price for your requirements.
Care Matters Homecare (Darlington) has a Review Score of 9.8 (9.785) out of 10, based on 11 reviews in the last 2 years.
Over all time Care Matters Homecare (Darlington) has 15 reviews.
5.0 out of 5
Thank you for your kind words, our care staff are wonderful people and we will share your lovely feedback with them.
5.0 out of 5
Thank you for taking the time to review our service, we're delighted that you are very pleased with the service you receive. We agree that our care staff are fantastic and we will pass on your kind words to those who support you. Thanks again.
5.0 out of 5
Many thanks for taking the time to complete the review, it is greatly appreciated and we're delighted that your mum has had a good experience with our service.
5.0 out of 5
Thank you for taking the time to complete a review on our service, it is greatly appreciated. Your kind words will be shared with the care team.
5.0 out of 5
Many thanks for taking the time to complete a review. Your positive feedback will be shared with the team.
5.0 out of 5
Thank you for taking the time to review our service it's greatly appreciated. We're delighted that you chose Care Matters and are happy with our service and look forward to sharing your feedback with the team. Thanks again.
5.0 out of 5
Dear Pamela, many thanks for your feedback. Anyone needing the services of a care company for the first time is understandably going to feel anxious and concerned, I am so glad our team were able to allay those concerns quickly and provide the right support for your husband. Your positive feedback will be shared with the team. Thanks again!
4.0 out of 5
Thank you for taking the time to complete a review of our service. We are glad that your father is happy with the service he receives; the positive feedback is greatly appreciated and will be shared with the team.
5.0 out of 5
Hi Maureen, thank you for taking the time to complete a review of our service. Communication is key to any successful partnership and it is great to hear that you feel listened to by the team who support your partner. Thanks again.
5.0 out of 5
Thank you for taking the time to complete a review, it's greatly appreciated.
4.0 out of 5
Thank you for taking the time to review our service.
5.0 out of 5
Thank you for taking the time to complete a review and we will pass your kind words on to the whole team.
4.0 out of 5
Thank you for taking the time to leave us a review, our care team are committed to delivering high-quality care services, and it is always nice to hear that we are succeeding.
4.0 out of 5
We are grateful for your kind words and will pass on your appreciation to the team of care staff who support your Mum.
5.0 out of 5
The Review Score of 9.8 (9.785) out of 10 for Care Matters Homecare (Darlington) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care Matters Homecare (Darlington) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Managing Director, Lisa, is an experienced and driven professional with a wealth of business start-up experience.
She has extensive knowledge of HR, Accounts, Finance and Business Management. Lisa combines her essential work at Care Matters Homecare Ltd, with her role as Managing Director of The Newlands Group Limited, which also owns Tribe Recruitment Limited, Tribe Search Limited and Turn Left Ventures Limited.
Michelle has worked in the Care Sector for over 20 years after leaving behind a long successful career in the army. Whilst working as a Supervisor (admin-based) for a Care Company, Michelle discovered her passion for care and has never looked back.
Now a Registered Manager, Michelle also has a wealth of hands-on experience working in the field as both an Operations and Area manager.
In her spare time, Michelle can be found watching her son goalkeeping for 3 different football teams and she herself is an avid Manchester United fan, but we don’t hold that against her.
Jade is an experienced Care Coordinator who supports Complex and Domiciliary care across Durham Tees Valley.
Nicola has 25 years of experience in sales, operational and customer experience roles. More recently, Nicola has focused on project management, including business start-ups, sales and marketing strategy and internal process review and refinement. In her role as Group Operations Director, Nicola uses her wealth of managerial skills and analytical thinking to promote operational effectiveness, efficiency and quality across the company. Nicola supports legislative and contractual compliance and drives continuous improvement.
Helen boasts over a decade of invaluable experience in recruitment, having served within both independent and global enterprises. Before joining us, she contributed her expertise to the financial services and insolvency sectors for several years. As Operations Manager, Helen's profound insights and proficiency play a crucial role in enhancing efficiency and innovating our service as well as driving our recruitment function to ensure we are suitably staffed at all times.
Julie has a wealth of experience which equips her with the skills to effectively oversee the company finances. Julie's background spans manufacturing, engineering and the NHS - ranging from local hospitals to community settings.
Antony's extensive managerial journey, spanning over two decades, encompasses diverse domains such as recruitment, marketing, business development, account management, and website development. As Group Marketing Manager, Antony channels this wealth of expertise to propel our company brands.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Matters Homecare (Darlington) to verify any information. View our terms and conditions. Care Matters Homecare (Darlington) has an Enhanced Service - more info.
