Helping Hands Home Care (West Bridgford)

Office 2, 18-20, Wollaton Road, Beeston, Nottingham NG9 2NR
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3 Reviews
  • Helping Hands Home Care (West Bridgford), Nottingham
One of the leading home care providers in the UK, Helping Hands West Bridgford offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or your loved ones in the comfort of your own home.

Whether you need regular visits to provide help with household chores or mobility support, or full-time live-in care for constant reassurance, Helping Hands’ dedicated team of carers are on hand to help you with whatever it is you need to feel safe and independent at home.

With over 30 years’ experience supporting over 40,000 families across England and Wales, Helping Hands provide unique, person-centred support that is built entirely around you and your needs. What’s more, their service is fully managed and fully regulated by the Care Quality Commission (CQC), so you can rest assured that you are receiving nothing less than high-quality care.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £26.27

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £3.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (West Bridgford) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Colleen Jones (Branch Care Manager)

Helping Hands Home Care (West Bridgford) Reviews (3)

Over all time Helping Hands Home Care (West Bridgford) has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from S G (Daughter of Client) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and management staff at Helping Hands West Bridgford branch have been brilliant since my wonderful Mum suddenly began needing in-home care last year following a short period of severe ill health.
Whilst the ongoing impacts of Covid and fluctuations in the non-care employment market have
inevitably led to the occasional scheduling issue, Mum has never been left without care when needed - with both office-based and care staff stepping in when required to ensure she is safe and comfortable.
As a part-time carer for my Mum, juggling part-time work and my own family; I know I couldn’t manage without Helping Hands - thank you!

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Review from A W (Son of Client) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the quality and professionalism of the care. The management go up and beyond to deal with last minute changes. The whole team have showed dedication and have provided fantastic support along with very helpful advice. Keep up the good work. 100/100 rating.
Many thanks.

Reply from Oisin O'Conchubhuir, Branch Care Manager at Helping Hands Home Care (West Bridgford)

Thank you so much for leaving such a fantastic review! I'm beyond pleased to hear that you're so happy with the quality and professionalism of our care and that we've been able to provide some very helpful advice. Your feedback means the world to us and we're ever so grateful!
Best wishes.

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Review from Suzie P (Daughter of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a spell in hospital and on release he required care visits at home to manage a catheter. I chose Helping Hands Home Care and set up 4 visits per day. My dad is 90 and virtually blind so the care extended beyond the catheter to helping him around the house, with personal care and domestic
chores and, most importantly, brought company and routine to his days. It took him a while to settle, he is a proud man, but before long he adjusted to the carers coming in and out and he soon found them to be vital for his day to day life. He was only with Helping Hands for around 6 months and has now moved into residential care but we could not have managed that transition without his care visits. The online portal has been brilliant allowing my sister and I to see how he is doing, and the contact from the carers and staff has been just right. He could be a difficult man to handle at times and everyone made sure to match him to the right carers and to keep as much continuity as possible.

Reply from Kay Lau, Branch Care Manager at Helping Hands Home Care (West Bridgford)

Hi Suzie,
Thank you ever so much for leaving such a heartfelt review! It means the world to see how much of a difference the team have made for you and your dad; it is our absolute pleasure to provide care for him!
Best wishes,

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Colleen

Colleen Jones

Job Title: Branch Care Manager

I am the CQC Registered Branch Care Manager for Beeston and West Bridgford,
with 38 years‘ social care experience. Joining Helping Hands in June 2022 after
21 years at Royal Mencap Society, I focus on delivering outstanding homecare through
well-trained, dedicated teams. My role emphasises recruiting excellent carers and
providing great training to support their growth in health and social care, ensuring
the best customer experience.

Frequently Asked Questions about Helping Hands Home Care (West Bridgford)

What Type of Services does Helping Hands Home Care (West Bridgford) offer?

Helping Hands Home Care (West Bridgford) offers Home Care.

How many Carers does Helping Hands Home Care (West Bridgford) employ?

Helping Hands Home Care (West Bridgford) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (West Bridgford) to verify any information. View our terms and conditions. Helping Hands Home Care (West Bridgford) has an Enhanced Service - more info.