Marieco Care

Most of the care staff are fine however there is 1 or 2 in particular who clearly do not care for there patients. My mum is immobile and unable to do anything for herself yet the carers keep raising there voice to her expecting her to do things. There has been occasions when she has asked for help with something and they ignore her or be rude. They have reduced her to tears on more than 1 occasion just this month. We have contacted the manager multiple times but we get the same answers and nothing gets resolved because it keeps happening. This review is based on 2 staff members not all the staff

Marieco provides excellent service. Very thoughtful to my needs. Provides my Urdu language speaking carers. Always explains everything thoroughly. Happy with their service and how they look after me. Office staff is very good and very helpful.

We are really happy with their service.

The communication & assistance are remarkable.

The carer provided good service, and I am happy with the service and with mannerisms. I have a good connection with Marieco Care.

I would like to express my sincere appreciation for the wonderful care and support the carers provide to my mother. They are consistently kind, compassionate, patient and respectful, treating her with genuine warmth and dignity. The level of care is outstanding. Thank you.

Also, the same with the management.

Marieco Care have been very professional and very kind. The care that they provide is next level. The staff are very friendly and take extra care, very happy with the service and the care they provide to client Mohammed. He is very happy and comfortable with the care and staff as well. We are very happy to continue the longterm care with Marieco Care. Thank you for the support so far and for your continued care.

Generally I am happy with the care. It is great that dad is getting regular visits everyday. The carer is kind and efficient, and keeps on top of the general tasks. There are still things that I would like improvement on, like keeping on top of the cleanliness, and keeping air flowing through the flat and getting rid of the bad smells. It's good that they take dad out of the house to get some exercise, and I want that to continue. And I would like dad to have more of a variety with the food he eats. He needs a more balanced diet.

We are very happy with the service, the carers are doing a good job looking after my daughter. The communication with the office has improved and we don't have any concerns.

Everyone is really good - communication in the office and care is seen by behaviour of all staff. Sultana is very considerate and always takes all feedback seriously.

We been with them for over 3 months and the care and support is second to none. I really appreciate the experience and check in there give to family to make sure thing are working well and the needs are met. My main carer tashnim is amazing and really look after mum.

Overall very satisfactory and professional service with no major complaints. Incidental minor issues are dealt with in a rapid and professional manner. I consider that Marieco Care take all reasonable efforts to ensure the delivery of good care at a high standard, and a careful and respectful in their approach to clients and residents.

I am happy with the care given to my auntie. The staff treat my auntie with dignity and respect. We get the best experience with Marieco Care. The staff speak with my auntie informing her of the sales artes and other worldly affairs in her language so my auntie understands.

Review is fine, we are satisfied with service.

Our carer is a wonderful, caring person. She is patient, kind, considerate. She is always on time. I'm so happy to have her support.

Had good conversation.

Great service. Nice staff. Very happy.

Very happy with the care my mum receives. Always kind, thoughtful and caring. Always tidy up and keep the room clean. No complaints at all, and would happily recommend. Lovely staff. Who always are very friendly and caring.

We are delighted with the standard of care we receive from Marieco. The carers are hardworking, professional, friendly and extremely efficient. There are no changes in my daughter's condition and we are happy for everything to continue as it is.