First City Charmes Care
Office 17b, First Floor, Mill Court Business Centre, Furrlongs, Newport, Isle of Wight PO30 2AA
Care Provided by First City Charmes Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Group/Owner
- First City Nursing Services
- Private Owned
Person in charge
- Julie Tiley (Manager)
First City Charmes Care Reviews (3)
Over all time First City Charmes Care has 3 reviews.
Charmes carers treat my wife with respect to maintain her dignity. They always call her by name, explain what they are doing and have a friendly and cheerful manner. They have built a good relationship with me and my family. For many, a little bit extra is no trouble. It is good to have an identified key worker. Although rotas are sometimes late, the management is accessible and ready to help with problems.
Provides a very good caring and diligent service. The staff are always pleasant and friendly. We are very happy to have them in our house.
On the whole carers are very good but occasionally small errors are made- most of them are very pleasant and caring and will do any job requested. The owner has been very helpful with setting up the care package and onwards care since last November.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for First City Charmes Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for First City Charmes Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about First City Charmes Care
How many Carers does First City Charmes Care employ?
First City Charmes Care employs 24 carers.
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