First City House, 114 Derby Close, Swindon SN2 2PN
Care Provided
- Dementia
Home Care Providers Owned by First City Nursing Services
Home Care Providers Owned by First City Nursing Services
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First City Nursing Services Locations (2)
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2 Home Care Providers owned by First City Nursing Services
Office 17b, First Floor, Mill Court Business Centre, Furrlongs, Newport PO30 2AA
Care Provided
- Live-in Care
- Dementia
- Visiting Care
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First City Nursing Services Reviews (5)
Reviews Posted for members of First City Nursing Services.
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Overall Experience
Date Published
Reviewer Connection to First City Nursing Services
Review of First City Nursing Services from M W (Daughter of Client) published on 8 January 2025 Submitted via Website
Overall Experience
It's an appalling service, care is rushed, inadequate and expensive. The allocated time was never given on any of my visits to my mum. The managers never respond to telephone worries or complaints and the reassurances at the time are empty. Mum was self funded and didn't know what care should look like, we changed and now she does.
Reply from Evie, HR and Recruitment Lead at First City Nursing Services
We are sorry to hear of your negative experience and would welcome you getting in touch so we can understand your concerns in more detail.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of First City Nursing Services from S T (Brother of Client) published on 22 September 2023 Submitted via Website
Overall Experience
Really happy with the service my brother is receiving.
My brother has the same staff; they know how to help him. They are very friendly and helpful. The office is always helpful and responsive when we call.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of First City Charmes Care from Ken M (Husband of Client) published on 28 October 2015 Submitted via Postal Card
Overall Experience
Charmes carers treat my wife with respect to maintain her dignity. They always call her by name, explain what they are doing and have a friendly and cheerful manner. They have built a good relationship with me and my family. For many, a little bit extra is no trouble. It is good to have an identified key worker. Although rotas are sometimes late, the management is accessible and ready to help with problems.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of First City Charmes Care from Bryan C (Client / Service User) published on 27 October 2015 Submitted via Postal Card
Overall Experience
Provides a very good caring and diligent service. The staff are always pleasant and friendly. We are very happy to have them in our house.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of First City Charmes Care from Joan M (Client / Service User) published on 13 October 2015 Submitted via Postal Card
Overall Experience
On the whole carers are very good but occasionally small errors are made- most of them are very pleasant and caring and will do any job requested. The owner has been very helpful with setting up the care package and onwards care since last November.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for First City Nursing Services.
News (0)
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Frequently Asked Questions about First City Nursing Services
Costs for home care providers owned by First City Nursing Services
Average costs for home care provided by First City Nursing Services by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by First City Nursing Services, based on undefined out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
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Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Average costs for home care provided by First City Nursing Services by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by First City Nursing Services, based on undefined out of their 2 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
How many Agencies does First City Nursing Services own?
First City Nursing Services own 2 Agencies.
Which First City Nursing Services Agencies have the highest review score?
First City Nursing Services & First City Charmes Care have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact First City Nursing Services to verify any information. View our terms and conditions. First City Nursing Services has a Basic Service - more info.