First City Nursing Services
First City House, 114 Derby Close, Swindon, Wiltshire SN2 2PNCare Provided by First City Nursing Services
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Group/Owner
- First City Nursing Services
- Private Owned
Person in charge
- Joanna Chandler (Manager)
First City Nursing Services Reviews (2)
First City Nursing Services has a Review Score of 1.2 (1.167) out of 10, based on 1 reviews in the last 2 years.
Over all time First City Nursing Services has 2 reviews.
It's an appalling service, care is rushed, inadequate and expensive. The allocated time was never given on any of my visits to my mum. The managers never respond to telephone worries or complaints and the reassurances at the time are empty. Mum was self funded and didn't know what care should look like, we changed and now she does.
We are sorry to hear of your negative experience and would welcome you getting in touch so we can understand your concerns in more detail.
My brother has the same staff; they know how to help him. They are very friendly and helpful. The office is always helpful and responsive when we call.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2024- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for First City Nursing Services.
Meet the Team (0)
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