Reliance Community Care Leicester

Office F2 - 01 Second Floor Tower, Pera Business Park, Nottingham Road, Melton Mowbray LE13 0PB
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8.0 1 Review
  • Reliance Community Care Leicester, Melton Mowbray
Reliance Community Care Leicester provides care to people needing support in their own homes.

Home care services include personal care such as help washing, getting in/out of bed, as well as assistance with household chores such as shopping, meal preparation, support attending medical and social appointments and companionship.

Trained staff give individuals dignified, respectful care.

Care Provided by Reliance Community Care Leicester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £28
  • Weekly Live-in Care Fees: £1200 – £1500

These prices are only a guideline, please contact Reliance Community Care Leicester to find out the exact price for your requirements.

Contact Reliance Community Care Leicester to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Reliance Community Care Leicester to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Debra Nyamukure (Manager)

Reliance Community Care Leicester Reviews (1)

8.0

Reliance Community Care Leicester has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Reliance Community Care Leicester has 1 review.

Overall Experience
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Total of 1, showing 1-1
Review from A P (Daughter of Client) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mums cares are thoughtful, kind and helpful.They know here and talk to her like old friends. They are good with her routine, sometimes a little prompt is required with some aspects that are unfamiliar with newer carers. Mum appreciates what they do for her even letting the dogs out a lunch time and
monitoring they so they don' t 'wander' too far.
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Leicester
Thank you for your feedback. We are pleased to know that your Mum is being supported well by her carers. Thank you for your patience and understanding with new carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Reliance Community Care Leicester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Reliance Community Care Leicester is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Reliance Community Care Leicester is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Reliance Community Care Leicester

What Type of Services does Reliance Community Care Leicester offer?

Reliance Community Care Leicester offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reliance Community Care Leicester to verify any information. View our terms and conditions. Reliance Community Care Leicester has an Enhanced Service - more info.