Riverside Home Care Ltd
5 Old Anglo House, Mitton Street,
Stourport-on-Severn
DY13 9AW
I really don't know what I or my mother would do without the team
Jacqueline K (Daughter of Client)
I can trust them 100% with Mum if I'm not at home.
H H (Daughter of Client)
I was especially impressed with the consistency of staffing in these challenging times
Helen S (Daughter of Client)
Mileage is charged at 80p per mile from office based in Stourport.
These prices are only a guideline, please contact Riverside Home Care Ltd to find out the exact price for your requirements.
Contact Riverside Home Care Ltd to get a personalised quote.
Contact Riverside Home Care Ltd to get a personalised quote.
Riverside Home Care Ltd has a Review Score of 9.7 (9.667) out of 10, based on 10 reviews in the last 2 years.
Over all time Riverside Home Care Ltd has 15 reviews.
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
The Review Score of 9.7 (9.667) out of 10 for Riverside Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Riverside Home Care Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
Charlotte serves as the Director of Riverside, bringing a wealth of experience and a deep personal connection to the role. Having joined the company in 2014 as an office administrator, Charlotte climbed the ranks to become Office Manager and then specialised in recruitment and marketing.
Now, as Director, she continues to uphold the excellent work and reputation established by her mother, Susan Phillips, the founder of Riverside.
With strong ties to the business, Charlotte is dedicated to maintaining the values and vision that have defined Riverside. Her diverse background in managing franchises, store management and running a stable yard provides her with a well-rounded perspective in management, business and leadership.
Charlotte's unwavering dedication and passion for Riverside ensure that we continue to deliver outstanding service to our clients.
Charlotte obtained her Level 5 in Business Management and Leadership.
Sharon Bell has been an integral part of Riverside Home Care since 2005, starting her journey nearly two decades ago as a Community Care Worker. Over the years, Sharon’s dedication, expertise, and passion for delivering exceptional care have seen her grow within the company to her current role as Care Manager.
Sharon oversees the day-to-day running of Riverside Home Care, ensuring that our services meet the highest standards and that clients receive the compassionate, person-centred care they deserve. Her hands-on approach and commitment to excellence make her a trusted leader among both staff and clients.
Having achieved her Level 7 in Strategic Management and Leadership, Sharon brings a wealth of knowledge and experience to her role, driving Riverside forward while staying true to the values and vision upon which the company was built.
Annie looks after our administration and rota at Riverside, helping everything run smoothly behind the scenes. She plays a key role in making sure our clients receive reliable, high-quality support, while our care team feel valued, well-trained, and confident in the work they do. Annie takes real pride in keeping the service organised and running seamlessly, knowing it makes a positive difference for both clients and staff. She holds a Level 5 qualification in Leadership and Management, supporting her role in leading, supporting, and developing the team.
Outside of work, Annie’s greatest joy is spending time with her grandson, Cruz, who keeps her smiling and is a daily reminder of what truly matters most.
Lisa has been part of the Riverside team for almost a year and has quickly grown to love her role in home care. She enjoys the variety of visiting different clients throughout the day and values the opportunity to build genuine, meaningful relationships with each person she supports. Lisa takes pride in delivering personal care and also enjoys the responsibility that comes with her position.
A true people person, Lisa is known for her warm nature and caring approach. Family is incredibly important to her, and when she’s not working, she loves spending her time with her loved ones and close friends.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Riverside Home Care Ltd to verify any information. View our terms and conditions. Riverside Home Care Ltd has an Enhanced Service - more info.
