HICA at Home - Chorley

I am happy with the level of care that I receive. My care and overall experience could be improved if the carers were rotated ie I would only see 3-4 familiar faces and this would mean I don't have to explain how I want things done over and over again.

The service is very reliable, always on time, they come four times a day - helping getting me dressed, giving me medication and any other things I need. I have got a pendent to alert them.

Exellent happy with everything including staff.

We have only been with the carers for a few months and we have nothing but praise for them. They come mostly on time. They are very friendly, professional and are lovely ladies. On the time I have phoned the office I can say they were extremely helpful and friendly and listened, gave advice and if they said they would do something they did it. Very very impressed. Totally happy and I thank them for all they do for us.

Mum has been lucky enough to have been looked after by the HICA Care team for almost ten years. It began with help with her medication and has grown to full assistance with all her daily functions now she has severe dementia. The care team have adapted brilliantly along the way. They respond professionally to her every need and treat her with dignity and compassion. They always have a smile for her and are full of encouragement. Her life would be so much more unbearable without them and I would like them to know how much their hard work and dedication to their duties is appreciated.

It is a pleasure to welcome the carers each morning. Each one of the carers are pleasant and treat Peter with confidence and pleasant chat. The carers are so needed for Peter as he gets more wobbly and also helps me so much because of my spinal prob. Thank you to each one of you.

I enjoy living in the Court in Buckshaw Retirement Village. I have my own space and freedom to do what I want. The gardens are immaculate, and if I need help, there's an affordable handyman service and laundry service available. There's plenty to do if you want to be involved. I enjoy having access to the gym, the library and the bistro; you can be as social or as private as you like. For me, the move to The Court was the best decision ever, it's the ideal balance of independence, convenience and peace of mind. The staff are caring and professional, and housekeeping is immaculate.