Prompt Health Care provides care and support to adults and children who wish to continue to live in their own homes or supported accommodation.
Their carers will offer services designed to meet the needs of people who require various personal care and support in their daily living. Prompt Health Care will also provide care and support to service users who live: At Home; Supported; Semi Independent or in Independent accommodation.
Their...
Prompt Health Care provides care and support to adults and children who wish to continue to live in their own homes or supported accommodation.
Their carers will offer services designed to meet the needs of people who require various personal care and support in their daily living. Prompt Health Care will also provide care and support to service users who live: At Home; Supported; Semi Independent or in Independent accommodation.
Their services include:
Personal Care • Getting out of bed • Washing / Bathing / Showering • Getting dressed / Undressed • Prompting to Take Medication.
Domestics • Making / Changing the Bed • Laundry / Ironing • Washing Up • Shopping
Social Care • Assisting in Making Appointments • Assisting with Attending Clubs / Day Care Centres
Nutritional Care • Preparation of Breakfast • Preparation of hot meals • Preparation of Light Meals / Snacks • Preparation of Drink
Within 24hrs of receiving a referral, professionals are able to carry out an assessment and set up a support plan. They operate an on call service and can be contacted after office hours.
Prompt Healthcare offer Service Users the best services and to their Carers; flexibility, ongoing support and Training. All of the Carers are trained above the minimum standards to include NVQ Level 2 & 3 in Health and Social Care.
All Carers are DBS (formerly CRB) checked and have satisfactory references.
The service is regulated by The Care Quality Commission (CQC).
Care Provided by Prompt Healthcare Staffing
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£28 - £32
Weekly Live-in Care
£1,371 - £1,552
Rate depends on the Service required and loction.
The price(s) shown are provided by the agency. Contact Prompt Healthcare Staffing for full pricing details and T&Cs.
Contact Prompt Healthcare Staffing to get a personalised quote:
Prompt Healthcare Staffing has a Review Score of 9.8 (9.757) out of 10, based on 17 reviews in the last 2 years. Over all time Prompt Healthcare Staffing has 23 reviews.
Review from Brian S (Husband of Client) published on 21 January 2016 Submitted via Review Postal Card•
Overall Experience
I have to say for the few days your staff attended my wife, they were most caring and proficient we could wish for I and my family thank you.
I have to say for the few days your staff attended my wife, they were most caring and proficient we could wish for I and my family thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Daughter of Client) published on 14 December 2015 Submitted via Review Postal Card•
Overall Experience
Was previously with a different company, very disappointed and therefore cancelled. Recommend Prompt Healthcare who are completely different, very satisfied with the service provided. All staff are friendly and professional. I would recommend this excellent company.
Was previously with a different company, very disappointed and therefore cancelled. Recommend Prompt Healthcare who are completely different, very satisfied with the service provided. All staff are friendly and professional. I would recommend this excellent company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R R (Husband of Client) published on 27 October 2015 Submitted via Review Postal Card•
Overall Experience
My wife was in the hands of the above agency for only four days. During that time care and attention to detail that she received was second to none. At all times the staff who visited had only one thing in their minds, to treat my wife with the utmost respect. Their tasks carried out with the...
My wife was in the hands of the above agency for only four days. During that time care and attention to detail that she received was second to none. At all times the staff who visited had only one thing in their minds, to treat my wife with the utmost respect. Their tasks carried out with the utmost caring and attention to detail. Overall with respect from myself thank you very very much.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
15 Sep 2025
The journey of a successful support story as evidenced by a third party professional.
Link to story: https://www.homecareassociation.org.uk/resource/homecare-service-user-benefits-from-time-spent-in-the-office-with-care-team.html
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Prompt Healthcare Staffing.
Accreditations
There are no accreditations posted yet for Prompt Healthcare Staffing.
Meet the Team (1)
Amna ButtJob Title Care ManagerJoined 2018
Amna Butt
Has over 20yrs experience working in the Social care sector. Amna has worked her way up from hands on care in the community and progressed...
Amna Butt
Has over 20yrs experience working in the Social care sector. Amna has worked her way up from hands on care in the community and progressed to achieve Qualifications in Socil care including NVQ 5 in health and Social care to been a Registered manager.
Kay Yekovie is the Nominated individual and also a Registered Care Manager for Basildon Branch. Kay is a registered Adult nurse who specialised in Substance misuse as a none medical Prescriber.
Kay studied at City University London for her Nurse qualification. After years of working full time in various settings decided to focus on working in Social care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prompt Healthcare Staffing to verify any information. View our terms and conditions. Prompt Healthcare Staffing has an Enhanced Service -what an Enhanced Service includes.
