White House Homecare Services Ltd

37 Gorsedale, Sutton Park, Hull HU7 4AU
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9.8 34 Reviews
  • White House Homecare Services Ltd, Hull
White House Homecare Services Ltd employ qualify and friendly professionals to carry out personalised care, tailored to suit each client. Specialist needs, complex and temporary nursing and respite is available depending on requirements.

Care workers look to understand the needs of each individual, with a compassionate approach, working with loved ones where possible and aiming to achieve greater satisfaction and well-being throughout daily life.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £23.40

These prices are only a guideline, please contact White House Homecare Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • White House Homecare Services Ltd

Person in charge

  • Kevin Dunn (Manager)

White House Homecare Services Ltd Reviews (34)

9.8

White House Homecare Services Ltd has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years.
Over all time White House Homecare Services Ltd has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to White House Homecare Services Ltd
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Total of 34, showing 1-20
Review from Pete M (Husband of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service. The manager and her team are supportive, cheerful, and always go above and beyond. The level of care has been excellent throughout. Their visits are a real source of comfort and confidence. Thank you.
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Review from Kevin G (Son of Client) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would have no hesitation whatsoever recommending this company to anyone requiring care for their loved one after the way they cared for my elderly Mum in her home. The two carers were always very friendly professional, trustworthy and treat Mum with dignity and upmost respect at all times. Their communication
is really good and they always had Mum's best interests at heart. This made us as a family feel at ease through a very difficult time knowing Mum was getting excellent care from very caring people.
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Review from T W (Daughter of Client) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used White House Care for a number of years and have never had anything but a professional and caring service provided. Sadly both our parents have now had to go into full time residential care. Prior to this the company provided support and advice to help us make this difficult decision. This
was not just provided in a professional capacity but also as friends who had a genuine concern for our parents wellbeing. Although we are no longer clients they have been in regular contact enquiring as to how mum and dad are doing. I would have no hesitation in recommending their services as a trustworthy, reliable but overall a genuinely caring company.
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Review from Kathleen A (Wife of Client) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had White House Homecare Services Ltd now 3 years the level of care and help and support is excellent very reliable. Would highly recommend for all home care services they are always on time and very professional.
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Review from Val A (Wife of Client) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
White House support my husband who has dementia. The care is given in a professional and friendly way and he very much enjoys the interaction. I feel very comfortable being away from the home in the knowledge that my husband is safe and happy in their company. We both trust the people from White House
implicitly as our family have been using them to support various family members over many years.
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Review from L D (Daughter of Client) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend this provider. The staff gave very personalised care to my mother who had vascular dementia. As she gradually needed more help, they very flexible and were quick to respond to meet her needs and that of the family. Two friendly, professional team members provided all the care
which was very reassuring to know that I could totally trust that she would be well looked after by people she was familiar with.
Reply from Kevin Dunn, Director at White House Homecare Services Ltd

Thank you for your review. As a company we have always aimed to provide a high standard of care and support not just to the individual but also to the family. Receiving reviews like this reinforces the fact that the company does exactly what we say we are going to do.

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Review from M M (Son of Client) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was at my wits end trying to get care in place for my father, I was let down by numerous companies but fortunately Whitehouse Homecare stepped up to help. After more than 2 years caring for my father I am so pleased we got them to help. Always on time, no missed calls, pleasant and efficient and keep
you up to date if there is a problem. Small company and highly recommend them.
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Review from Christine B (Daughter-in-law of Client) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member has been receiving care from White House Homecare since January 2024. After a very sensitively handled start we now don't know how we managed without them. The professional, caring staff have given our relative back their dignity, pride in their hygiene and appearance again. Staff
have put procedures in place for daily medication and handle all aspects of day-to-day care. We cannot thank them enough. Always there to support with a friendly smile.
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Review from N W (Daughter of Client) published on 23 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank you for being so great with my dad who didn't want carers and accepted you straight away because he sees the same people all the time. You are really good with him and keep in contact with us over any concerns and take time to talk to him. Thank you for putting us at ease knowing
my dad is cared for when we can't be there all the time with all living out of town.
Reply from kevin DUNN, Director at White House Homecare Services Ltd

Thank you for your kind words, your feedback is greatly appreciated.

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Review from John C (Son of Client) published on 17 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this company highly enough, they are a fantastic team of very caring people. They looked after my elderly mother who was suffering from Parkinson’s Disease for many years until she passed away. They always treated her with respect and dignity, something which I found was seriously
lacking with other companies we had the misfortune to have been involved with.
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Review from M H (Daughter of Client) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
White House Homecare Services stepped in to help us at a very difficult time and we very much appreciated their sensitivity to the situation as well as all their ongoing kindness, support and help.
We started with White House Homecare Services in January and since then have experienced a most caring,
supportive, consistent and very reliable service.
Reply from Kevin Dunn, Director at White House Homecare Services Ltd

Thank you for your review, feedback is always appreciated

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Review from Joy D (Daughter of Client) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have really appreciated the carers and their reliability, flexibility and care. For my father coming at a set time each day is very important so the fact that they are usually prompt is much appreciated. If there is a problem they have phoned in advance.
All communication has been helpful
and regular.
They have been consistent in the appropriate use of PPE throughout this difficult time.
They achieve a lot in their allotted time.
We would certainly recommend their services to others.
Reply from Kevin Dunn, Director at White House Homecare Services Ltd

Thank you for your review, feedback is always appreciated.

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Review from Paul B (Son of Client) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at White House Homecare Services have been providing care for my two elderly parents for the past year and I have been delighted with the level of care and compassion the team has delivered.
Both parents have had big challenges in their lives after being diagnosed with dementia and one parent
suffered a stroke but the team at White House Homecare Services give me the peace of mind that they are being well looked after. The White House team provide both med and mealtimes calls.
My parents look forward to seeing the White House Homecare Services team and look forward to seeing them on a daily basis.
We could not be happier with the services White House provide and would highly recommend them to anyone needing a 10/10 care provider!
Reply from Kevin Dunn, Director at White House Homecare Services Ltd

Thank you for your review, feedback is always appreciated.

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Review from Kenneth F (Client) published on 26 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the carers very helpful. They give me my tablets daily and tell me what time of day I should have them. Occasionally, they have helped to hang the washing out and change the duvet cover. They have also rung my doctor to come when I was in pain with gout. They make me a coffee when they arrive
and check I've had breakfast. They will post a letter when asked. Periodically, I am checked by them for Covid 19.
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Review from June S (Client) published on 22 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is always on time and the carers are pleasant and achieve miracles in half an hour.
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Review from M W (Wife of Client) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've been with White House Homecare for some time now and my husband (the person they care for) is more than happy with our carers. They also make sure I am ok. Always go the extra mile for us. We are more than happy with all they do for us.
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Review from D C (Son of Client) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at White House Homecare Services Ltd are excellent, they are very diligent with the care given. They meet all my mothers needs and more.
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Review from B S (Daughter of Client) published on 17 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately found ourselves in a situation where my dad's wife was taken into hospital, and the care team have been amazing, so helpful and supportive to both me and my dad. As I live quite far away, knowing my dad has the best of care has been invaluable to me.
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Review from N A (Son of Client) published on 12 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would have no hesitation in recommending White house Homecare Services. My Mother received two visits per day and her care was excellent. White House was in regular contact with us regarding her care and any potential issues. Thanks to White House my Mother was able to remain in her own home for years
longer than might otherwise have been the case.
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Review from S W (Daughter of Client) published on 29 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
White House carers have been outstanding in the care of my mother for several years. The manager always responded quickly and appropriately to the growing care needs of my mother. The carers were so kind and diligent in the care of my mother, particularly in her final weeks. She was treated as a person
with dignity and affection. She became great friends with them and both my parents looked forward to their increasing visits. Thank you so much for looking after her so well.
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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for White House Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for White House Homecare Services Ltd is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for White House Homecare Services Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Joanne

Joanne Dunn

Job Title: Registered Manager Joined: 2013

Joanne has been in the care industry for over 20 years. Joanne started her career working in a care home and then moved into home care. After working for other companies in-home care for 8 years, Joanne set up her own company.


White House Home Care Services Ltd


We have now been running for 12 years and strive to offer the best care possible and have built a very good reputation for offering the best quality care possible.

Frequently Asked Questions about White House Homecare Services Ltd

What Type of Services does White House Homecare Services Ltd offer?

White House Homecare Services Ltd offers Home Care.

How many Carers does White House Homecare Services Ltd employ?

White House Homecare Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact White House Homecare Services Ltd to verify any information. View our terms and conditions. White House Homecare Services Ltd has an Enhanced Service - more info.