White House Homecare Services Ltd

37 Gorsedale, Sutton Park, Hull HU7 4AU

White House Homecare Services Ltd employ qualify and friendly professionals to carry out personalised care, tailored to suit each client. Specialist needs, complex and temporary nursing and respite is available depending on requirements.

Care workers look to understand the needs of each individual, with a compassionate approach, working with loved ones where possible and aiming to achieve greater satisfaction and well-being throughout daily life.

Owner : White House Homecare Services Ltd

Person in charge: Joanne Dunn (Manager)

Type of Service: Home Care Agency (Privately Owned)

Number of Carers: 10

Services Offered: 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Laundry Service • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on White House Homecare Services Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for White House Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for White House Homecare Services Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.861 for White House Homecare Services Ltd is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3.5 Points relating to the number of positive Reviews for White House Homecare Services Ltd is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 White House Homecare Services Ltd has a Review Score of 8.4 (8.361) from 6 Reviews

Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend White House Homecare Services Ltd?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to White House Homecare Services Ltd

  • Client / Service User
    2
  • Husband of Client/Service User
    2
  • Son of Client/Service User
    2

The careers at White House Homecare are all very caring, friendly and attentive to my Father’s needs, nothing is ever too much. With living a distance away, they allow him to carry on living at home when at times we thought it was not possible as well as keeping me informed of any issues. They ensure he receives his required medication as well as checking on his well-being reassuring us all is well and proving peace of mind. I more than happy to recommend White Hose Homecare.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

The care my mum received was of a very high standard. The full team of carers were very understanding and caring every visit they made. Nothing was ever too much trouble for the team. All in all, I would highly recommend this company to anyone requiring the care we received.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

My husband and myself have found White House Homecare Services to be very satisfactory. Both my husband and I have needed help to keep our bungalow tidy and help for me whilst going shopping when my husband was ill. The management are very caring and nothing is too much trouble.

The carers come twice a week to do the cleaning throughout, they change the beds and help me as I broke my shoulder three years ago, and it is still very uncomfortable. They also act as chaperone when we have medical appointments and we can't accompany each other. They come highly recommended by us.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

An efficient, friendly, excellent care service. Nothing is too muich trouble and their carers often exceed their contracted employment terms.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

The attention I have received shows particular care in the selection of staff, with excellent results. My wishes for future care have been taken seriously and a careful attitude adopted towards the client's general well-being.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

I have used this service for about eighteen months - at all times the staff have been very pleasant and efficient. I am very pleased with their service.

How likely would you be to recommend White House Homecare Services Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.2 out of 5

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