Bluebird Care Waltham Forest

Very responsive coordination. Managed to find good staff quickly for my elderly mum in a very short space of time. Gloria, the manager, was quick to respond to messages, flexible snd accommodating to changes in needs. Professionally managed.

I'm so glad we chose Bluebird for help with mum. The supervisors came round really quickly after my initial phone call, and the admin was speedy and easy. At the moment mum doesn't need help with much, but it is reassuring to know that she is happy with the carers who visit her daily to do some small jobs she can't manage herself, and they cheer her up. We have only been with Bluebird for a short while so we haven't had enough experience with them to yet make a full assessment, but I do feel that the company is run efficiently and can be relied upon.

We are really grateful for Bluebird Care - they are flexible and adaptable. They are patient with my mother in law. They do their best to help even when there is resistance! We've had a complicated time recently that has involved more care during a period of ill health. We're so happy that the carers have been able to adapt their approach and increase their visits. Thanks for all you do.

A+ service

I would highly recommend recommend them.

This carer visits me nearly every morning. I feel I'll never find such a good replacement. She is very caring, very kind, listens carefully and remembers she is always cheerful, helpful. We have good concersations and a many a laugh. I feel bonded with her.

I cannot praise Bluebird enough for the level of care they have been providing my mother who has Alzheimer's and lives alone. The carers and supervisors are professional, kind and courteous, and my mother enjoys the visits. Often the service provided is over and above what is required. The supervisors are always available for any questions and have on several occasions been on hand when there were emergencies that I couldn't attend immediately because of distance. The carers are always attentive and alert and I am always informed if there are any issues/concerns. I am very thankful for the service provided by Bluebird and feel secure in the knowledge that my mother is in safe hands. I would highly recommend Bluebird.

Very happy with the level of care from the lovely carers who are very friendly and kind to my mother with Parkinson's. The supervisors are always there to help and offer their support. We have built up a good relationship with the customer care supervisor and the care coordinator/administrator. My mum is happy and they allow her to be as independent as she can on their visits.

I asked for a carer to check on my partner who is more or less housebound while I was in hospital for an operation. Staff were professional and polite and provided good care although little hands-on care was needed. We had a management visit beforehand which was reassuring. As we have not had any previous experience of engaging carers I don't know if the service was good value or not.

A reliable service from caring ladies.

The carers have always arrived around the pre-arranged times and carried out their duties efficiently. Your service has certainly given me some peace of mind. Thank you.

Excellent service - very helpful and attentive carers.

I recommend Bluebird Care to my friends who are also having to find carers for older family members.

When I contacted Blue Bird it was because I didn’t know what else to do as I couldn’t manage on my own looking after my mum but I couldn’t bear the thought of a stranger looking after her. When they came to do the assessment I thought they were really nice, but didn’t believe it could be true, however, they really were that nice. The managers who did the assessment and took the bookings were incredibly nice and helpful and very flexible and understanding. The staff who came to look after my mum were kind and patient. My mum was unable to be particularly polite to them, but they totally understood that was part of her condition. I didn’t think this kind of service was possible because these days, even if you pay for something it doesn’t mean it’s good quality. But this really was good quality and I would highly recommend it, thank you.

We were very glad to discover Bluebird Care Waltham Forest this year when we needed them. My wife came out of hospital virtually immobile after treatment related to a chronic illness. I wanted help at different times with nursing and other care. The Bluebird carers who gave it were kind, friendly and professional. They were also flexible, adapting to daily circumstances and happy even to do domestic chores. The efficient and kind manager that we dealt with always understood when arrangements needed to be changed and made that happen. My wife’s mobility is now almost back to normal. It’s a comfort to know Bluebird Care is there if we need them again.

Anytime we have had to contact the office, queries have always been dealt with professionally.

You can pick holes in everything but the care Mum got with Bluebird compared with the care she received when she came out of hospital provided by another firm, there was no resemblance, they were awful. Made us realise how good Bluebird are.

My husband who has dementia was not able to be left alone anymore and for me to be able to work I engaged the services of Bluebird Care. They have provided the most excellent care with the carers they provided especially the 2 carers that were involved. My husband was very happy when they were with him although he didn't sometimes show it. They gave me confidence at work knowing he was being so well cared for. I thoroughly recommend Bluebird Care.

and really understanding of your needs as a family, but most importantly the client's needs, which is so refreshing! It's a care company/provider who really does care and takes pride in their jobs. The carers so far have been lovely and always turn up on time etc and any problems they let you know. Other care companies could learn a lot from Bluebird and me and my father are grateful for Bluebird, Waltham Forest.

Struggling with care until found Bluebird. My mother looks forward to their visits as they have proved to be caring, professional and reliable. Am so grateful for their support. Their care for my mum is courteous and respectful which makes her feel comfortable as she has always tried to live independently.