Bluebird Care Waltham Forest

93 Oak Hill, Woodford Green IG8 9PF
Review Us
9.7 31 Reviews
  • Bluebird Care Waltham Forest, Woodford Green
Bluebird Care (Waltham Forest) practice home care and support services that allow clients with a wide range of needs to remain in the comfort of their own homes.

An experienced and compassionate team work to a pledge that clients deserve the same care as they would give to their own families, understanding that each individual is unique and deserves to be respected and empowered where possible.

Families and clients are consulted on any crucial decision-making, with expertise including support for many specialist needs and conditions.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £37.15

Bank Holidays are an additional charge. Waking nights are charged by the hour.

These prices are only a guideline, please contact Bluebird Care Waltham Forest to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Tansy Ridler (Acting Care Manager)

Bluebird Care Waltham Forest Reviews (31)

9.7

Bluebird Care Waltham Forest has a Review Score of 9.7 (9.695) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Waltham Forest has 31 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bluebird Care Waltham Forest
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Total of 31, showing 1-20
Review from Ailsa B (Daughter-in-law of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really grateful for Bluebird Care - they are flexible and adaptable. They are patient with my mother in law. They do their best to help even when there is resistance! We've had a complicated time recently that has involved more care during a period of ill health. We're so happy that the carers
have been able to adapt their approach and increase their visits. Thanks for all you do.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Hi Ailsa, Thank you so much for taking the time to review us! We appreciate your kind words and will be sure to pass this on to the carers that visit!

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Review from G J (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Waltham Forest are fantastic!
They offer outstanding assistance helping my mother with her morning routines. Communicating with the office is straightforward and stress-free. Carers are introduced during the face-to-face assessment visit, so you are aware of who will be attending each
appointment. Advised in advance who will be covering the appointment if regular carer is not available.
A+ service
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you so much for your kind words! We are grateful to know you are happy with the service we provide for your Mother, we will be sure to pass on your feedback to our staff. Thanks again!

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Review from F B (Daughter-in-law of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very happy with the services provided by Bluebird. The girls/ladies are amazing very caring and always contact a member of the family if there are any issues.
The are kind and gentle with my mother-in-law and attend to all her needs and energy call outs.
I would highly recommend recommend them.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time to review us! We are extremely happy to hear you are pleased with the service we provide to your Mother in law. We will pass on your compliments to our staff. Thanks again!

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Review from M H (Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This carer visits me nearly every morning. I feel I'll never find such a good replacement. She is very caring, very kind, listens carefully and remembers she is always cheerful, helpful. We have good concersations and a many a laugh. I feel bonded with her.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

This is really good to hear thank you! We will be sure to pass on your compliment and will do our best to find you someone just as good to visit you. We appreciate you taking the time to post this review.

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Review from Y J (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Bluebird enough for the level of care they have been providing my mother who has Alzheimer's and lives alone. The carers and supervisors are professional, kind and courteous, and my mother enjoys the visits. Often the service provided is over and above what is required. The supervisors
are always available for any questions and have on several occasions been on hand when there were emergencies that I couldn't attend immediately because of distance. The carers are always attentive and alert and I am always informed if there are any issues/concerns. I am very thankful for the service provided by Bluebird and feel secure in the knowledge that my mother is in safe hands. I would highly recommend Bluebird.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time to review us! We appreciate your feedback and are pleased to hear you are happy with the care we provide for your Mother.

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Review from E J (Daughter of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the level of care from the lovely carers who are very friendly and kind to my mother with Parkinson's. The supervisors are always there to help and offer their support. We have built up a good relationship with the customer care supervisor and the care coordinator/administrator. My mum
is happy and they allow her to be as independent as she can on their visits.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you so much for your feedback, it means a lot to us. We love taking care of your mum.

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Review from Andrew T (Partner of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I asked for a carer to check on my partner who is more or less housebound while I was in hospital for an operation. Staff were professional and polite and provided good care although little hands-on care was needed. We had a management visit beforehand which was reassuring. As we have not had any previous
experience of engaging carers I don't know if the service was good value or not.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for your kind words, it was a pleasure meeting and supporting your partner and we're so pleased that you were both happy with the service provided. We are so glad to hear that you are recovering well, thank you again for the review.

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Review from Frances H (Client) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A reliable service from caring ladies.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for your kind review, we're glad that you're pleased with the service.

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Review from Ian D (Son of Client) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied with your service so far. Very straightforward and easy to contact the office when necessary.
The carers have always arrived around the pre-arranged times and carried out their duties efficiently. Your service has certainly given me some peace of mind. Thank you.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time to write this lovely review. We are so pleased that the services that the carers provide are able to give you peace of mind, thanks again!

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Review from I G (Client) assisted by family/friend published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service - very helpful and attentive carers.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you very much for the review, we are so glad that you are pleased with the support being given by our Care Assistants.

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Review from Christine B (Daughter of Client) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We discovered Bluebird Care Waltham Forest after my mum had a fall down the stairs and needed additional support at home. Over the last two years we have had to gradually increase the care for her and my dad to help them to continue living at home.
Bluebird Care have been a great agency to work with.
I work full time so often need to send emails at the evening or weekends with requests. These are dealt with quickly and it feels like we work together to help solve the challenges that my parents are facing.
Bluebird have kept the same carer in place and we have been able to increase her hours. She gets on really well with my mum and dad and treats them respectfully and they love her daily visits. She reassures them and helps them to feel less isolated at home.
I recommend Bluebird Care to my friends who are also having to find carers for older family members.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time to write this lovely review! We are so pleased that your mum and dad are able to continue living at home with the support of our team. Our main priority is to ensure our customers feel happy and comfortable with living at home and the visits we provide, that's why we carefully match Care Assistants to customers based on personality, we're very glad that your parents and carer get along so well. Thank you again for the lovely words!

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Review from J D (Daughter of Client) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I contacted Blue Bird it was because I didn’t know what else to do as I couldn’t manage on my own looking after my mum but I couldn’t bear the thought of a stranger looking after her. When they came to do the assessment I thought they were really nice, but didn’t believe it could be true, however,
they really were that nice. The managers who did the assessment and took the bookings were incredibly nice and helpful and very flexible and understanding. The staff who came to look after my mum were kind and patient. My mum was unable to be particularly polite to them, but they totally understood that was part of her condition. I didn’t think this kind of service was possible because these days, even if you pay for something it doesn’t mean it’s good quality. But this really was good quality and I would highly recommend it, thank you.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for this lovely review, ourselves and our carers really enjoy supporting your mum with her care needs. We are so pleased that our carers are patient and we understand how difficult it must have been for your mum to allow us into her home to care for her. Thank you again for the kind words!

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Review from T G (Husband of Client) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very glad to discover Bluebird Care Waltham Forest this year when we needed them. My wife came out of hospital virtually immobile after treatment related to a chronic illness. I wanted help at different times with nursing and other care. The Bluebird carers who gave it were kind, friendly and
professional. They were also flexible, adapting to daily circumstances and happy even to do domestic chores. The efficient and kind manager that we dealt with always understood when arrangements needed to be changed and made that happen. My wife’s mobility is now almost back to normal. It’s a comfort to know Bluebird Care is there if we need them again.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time to write this lovely review. We are so glad we were able to support yourself and your wife through a difficult time and we're so pleased to hear that her mobility is almost back to normal, that's great! If you ever need our support again, we'd be more than happy to help!

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Review from D L (Daughter of Client) published on 17 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My parents have used the service for a couple of years.
Evening visit to heat and serve a meal and drink and to have a chat.
It has been reassuring to know that someone is checking in on them.
The app is also handy as I can check on visits/reports.
Anytime we have had to contact the office,
queries have always been dealt with professionally.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for this lovely review, we're so pleased that you're happy with the services and that having our carers come in to check in on your parents has been reassuring to you. This is always a priority to us!

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Review from E B (Daughter of Client) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care were always good, punctual, the staff were caring, friendly, kind.
Always happy to chat with Mum and have a little laugh if Mum was up for it.
They often went above and beyond the call of duty, very good service.
You can pick holes in everything but the care Mum got with Bluebird
compared with the care she received when she came out of hospital provided by another firm, there was no resemblance, they were awful. Made us realise how good Bluebird are.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time to write this lovely review. We're sorry to hear that the care you experienced with another firm wasn't great, but we are pleased that we were able to care for your mum and make her laugh, when possible, this is always a priority to us! We wish yourself and your family all the very best for the future! Thank you again - we really appreciate your kind words!

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Review from Anne W (Wife of Client) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband who has dementia was not able to be left alone anymore and for me to be able to work I engaged the services of Bluebird Care. They have provided the most excellent care with the carers they provided especially the 2 carers that were involved. My husband was very happy when they were with
him although he didn't sometimes show it. They gave me confidence at work knowing he was being so well cared for. I thoroughly recommend Bluebird Care.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you Anne for taking the time to write this lovely review. We are so pleased that the Care Assistants made you and your husband feel confident and happy, this is always a priority to us! We would like to wish you and your husband all the very best for the future! Thank you again, we really appreciate your kind words!

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Review from Sophie G (Daughter of Client) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Waltham Forest runs so efficiently. They should be really proud of how they operate. All the managers/staff at the office are so kind and lovely to deal with
and really understanding of your needs as a family, but most importantly the client's needs, which is so refreshing! It's a care company/provider
who really does care and takes pride in their jobs. The carers so far have been lovely and always turn up on time etc and any problems they let you know. Other care companies could learn a lot from Bluebird and me and my father are grateful for Bluebird, Waltham Forest.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you, Sophie, for your wonderful feedback and ratings. We are so glad to hear that you are happy with our services. We will continue to provide the best care possible!

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Review from Jo F (Daughter of Client) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Struggling with care until found Bluebird. My mother looks forward to their visits as they have proved to be caring, professional and reliable. Am so grateful for their support. Their care for my mum is courteous and respectful which makes her feel comfortable as she has always tried to live independently.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for your wonderful review in relation to your Mum’s care package. We are so pleased to hear that your Mum looks forward to seeing the Care Assistants and to also hear that they are caring and act professionally when visiting. We try our very best to encourage and promote independence as much as possible, so our customers are able to live independently within the comfort of their own homes.

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Review from Dorothy C (Client) published on 15 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I try to be independent but I have come to need help to get in and out of the shower and to wash. All the carers are extremely helpful. I have found it has made a difference and I enjoy their visits.
They also help with odd jobs that I cannot do myself. I have no hesitation in recommending them.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for taking the time in sending this lovely compliment. We as a company promote independence as much as possible and are very happy that it is making a difference to you. Our carers try their best to make life easier and help with anything that is needed to achieve this.

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Review from Bill T (Son of Client) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed some support for our 90-year-old Mum and found Bluebird Waltham Forest to be very helpful and accommodating on everything we requested, nothing was too much trouble and daily visits were arranged within days. All the team and the carers were friendly and professional. I can highly recommend
this care provider and would like to thank them for their help.
Reply from Anoop Sekhon, Director at Bluebird Care Waltham Forest

Thank you for your lovely review. We are so glad to hear that you found us helpful, accommodating and that everyone acted professionally in a friendly manner. We know it can be a difficult time when a loved one needs that extra support and hopefully, we were able to alleviate this pressure to allow yourselves to have quality time with your Mum, as we know how important that is. Thank you again.

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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Bluebird Care Waltham Forest is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Bluebird Care Waltham Forest is calculated as follows: ( (43 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 59 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Waltham Forest is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

Meet the Team (5)

Anoop

Anoop Sekhon

Job Title: Owner Joined: 2012

Bluebird Care Waltham Forest is led by Anoop Sekhon. Anoop started delivering homecare in Waltham Forest to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of home care and support is Anoop’s absolute goal and the team would be delighted to hear from anyone who is seeking home care for themselves or for a loved one, or would simply like to talk to someone about the services we provide.
Anoop holds a BSc in Business Information Technology. She has worked with the Youth Service for the London Borough of Tower Hamlets for 6 years as an HR manager.
Her background in working with young people, including those with significant care needs, has inspired her to work with people with a wide range of care needs and to open Bluebird Care (Greenwich) in March 2012. She is committed to ensuring that she provides a high-quality service to the individuals she works with and that the exacting standards of Bluebird Care, UKHCA and CQC are satisfied in full.

Tansy

Tansy Ridler

Job Title: Registered Care Manager

I have been working in care for most of my adult life and I have never felt so rewarded. Having the ability to care for people in their own homes really helps me to go home with a smile on my face every day.


Since joining Bluebird Care as a Care Coordinator back in 2019, I have progressed to becoming a Registered Care Manager. I am very grateful for the opportunity I have been given and feel blessed to know that I will be supporting many more people with remaining independent in their own homes!

Terri

Terri Gibbs

Job Title: Care Coordinator/ Administrator Joined: 2021

My name is Terri, I started my journey with Bluebird Care in February 2021 as a Care Assistant and was nervous as it was my first job in the Care Industry. I quickly fell in love with taking care of others and making them smile. I decided that I wanted to work in this industry long term and within 4 months I had been promoted to Care Supervisor and look forward to growing within Bluebird Care and gaining new skills!

Gloria

Gloria Ansah

Job Title: Care Supervisor Joined: 2023

I started my journey with Bluebird Care in March 2023 as a Care Assistant. I felt it was a natural progression for me from having worked in customer service for many years, I wanted to move into working for my local community helping others. I really enjoy meeting new people and getting to know their stories and life history. The main enjoyment is that every day we improve someone’s life and see the impact of our hard work, that why it’s so rewarding.
I have been promoted to Care Supervisor and this is also very rewarding, meeting prospective new customers and developing their care plans.

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Ruby Kaur

Job Title: Finance Manager Joined: 2022

I’ve been working with Bluebird Care for a year and a half, since coming back from a long break after Maternity Leave. I love how supportive everyone is and how easy it is to work in a team with everyone here at Bluebird. I graduated with a Finance degree and have worked in Finance since but this has to be my most enjoyable role. I came on board with a lot of Finance skills but I have learnt much about the care industry since and have found it particularly rewarding working in this sector - even though I work back office, I very much enjoy that I can do my bit to help our wonderful customers. I do believe that for everyone here, it is more than just a job - when you’re made to feel like an important and essential member of the team, it makes it even easier to go that extra mile.

Frequently Asked Questions about Bluebird Care Waltham Forest

What Type of Services does Bluebird Care Waltham Forest offer?

Bluebird Care Waltham Forest offers Home Care.

How many Carers does Bluebird Care Waltham Forest employ?

Bluebird Care Waltham Forest employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Waltham Forest to verify any information. View our terms and conditions. Bluebird Care Waltham Forest has an Enhanced Service - more info.