Nurseplus – Homecare Services (Colchester)

655 The Crescent, Colchester Business Park, Colchester CO4 9YQ

Nurseplus – Homecare Services (Colchester)
Nurseplus – Homecare Services (Colchester)
Nurseplus – Homecare Services (Colchester)

Nurseplus Colchester provide highly skilled, friendly healthcare assistance to individuals with a range of support needs, from personal care support to a more complex care plan.

With over 13 years experience, Nurseplus understands the importance of maintaining your independence, regardless of any health restrictions you may have. As such, they offer homecare support to adults and children with physical disabilities, learning difficulties, dementia, mental health illnesses, Parkinson's and old age.

Contact the friendly team at Colchester Nurseplus now for more information.

Group : Nurseplus – Homecare Services (UK) Ltd

Person in charge: Tiff Corry (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 38

Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Nurseplus – Homecare Services (Colchester): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

8.6 Nurseplus – Homecare Services (Colchester) has a Review Score of 8.6 (8.647)

The Review Score of 8.6 (maximum of 10) for Nurseplus – Homecare Services (Colchester) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Nurseplus – Homecare Services (Colchester) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.647 for Nurseplus – Homecare Services (Colchester) is calculated as follows: ( (11 Excellents x 5) + (6 Goods x 4) ) ÷ 17 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4 Points relating to the number of positive Reviews for Nurseplus – Homecare Services (Colchester) is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nurseplus – Homecare Services (Colchester)?

  • Extremely LIKELY
    1
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nurseplus – Homecare Services (Colchester)

  • Client / Service User
    2
  • Wife of Client/Service User
    1

All the carers have been very pleasant and very professional.
As his wife, I have been impressed by their concern for my well-being too.

How likely would you be to recommend Nurseplus – Homecare Services (Colchester)? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

My experience is of receiving the personal care and help I need adjusting to my condition. I have tried to reflect on this form that there is a range of ability and competence among the carers from borderline on suitability to excellent. (What I mean is questionable may point to review of individuals training requirements.) I would want to emphasise that all are warmly positive in their personal approach, willing and genuinely encouraging. While totally understanding that unforeseen circumstance make adjustments necessary. I very much appreciate receiving the rota weekly which makes me integrate the care regime in the rest of life with others.

How likely would you be to recommend Nurseplus – Homecare Services (Colchester)? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

I am very pleased with the care I have received. From day one the carers have shown great kindness, consideration and compassion. Their professionalism and skilled assistance has made my life so much easier and I have immense confidence in their ability providing safe and dignified care. A well deserved 10/10.

How likely would you be to recommend Nurseplus – Homecare Services (Colchester)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Nurseplus – Homecare Services (Colchester)

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Extremely UNLIKELY

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